About This Dealership:
Hometown RV has been at it's current location since 1991. A focus on providing the best possible RV rental experience was the starting point for this family owned business. By carefully monitoring their rental customers experiences with real world issues of dependability and ease of use, the staff at Hometown gained a significant advantage in selecting the right products to offer their retail customers.
"Our rental customers alert us to any deficiencies or service issues as well as give us a way to field test the products we sell. This information helps us fine-tune what features are important to our customers and also allows us to be proactive when it comes to service. Our goal is to use this information to help both our retail and rental customers to have the best RV experience possible."
At Hometown RV, they understand that the quality and selection of the products they offer are important. The attitude and commitment of their people are the keys to customer satisfaction. "We believe we have developed a winning formula for customer service which permeates all phases of the sale process. We spend as much time making sure our customers know how to operate the various features of their RV as we do helping them select the right floor plan. They never feel pressured and we make sure they are comfortable contacting us for any assistance they may need after the sale."
"Our customers tell us that it is common in most of their buying experiences that the service they receive, particularly after the sale, rarely lives up to their expectations. At Hometown RV, we see a real opportunity to provide a refreshing difference . We are excited about applying this full service mentality to a broad range of recreational products."
"Give us the opportunity to show you why Hometown RV is the fastest growing RV dealership in Chicagoland!"