RVT.com Launches Follow-Up Assistant to Increase Dealer Lead Conversion Rates SUMAS, WA, January 13, 2015 -- RVT.com, the leading classifieds ad site for new and used RVs for sale, travel and 5th wheel trailers, motor homes and campers, has launched a new service — RVT Follow-Up Assistant — designed to help buyers and sellers connect better online and boost lead conversion rates for RV dealers.

In-house research by RVT.com has shown that one of the top complaints among site users is a lack of response from RV dealers.  The RVT Follow-Up Assistant is a virtual customer service representative who contacts leads within 24 hours to assist in the buyer-seller connection.  The RVT Follow-Up Assistant first determines whether or not the inquiry has been responded to and, if not, gathers additional information from the inquiring party to pass back to the dealer.

“The typical RV dealer is handling so many leads, that there are times when they may not have all the necessary resources to respond in a timely fashion, or the lead may be missed altogether,” said Shawn Friesen, RVT.com vice president.  “We want to ensure that these leads never ‘fall through the cracks’ and that consumers who are interested in making a purchase are able to make the connection with a dealer – quickly and conveniently.”

The RVT Follow-Up Assistant also helps dealers determine buyer intent through email contact with each prospect. Friesen noted that during the two-week beta phase of the new service, the RVT Follow-Up Assistant was able to engage over one thousand leads, assist in obtaining hundreds of new phone numbers and set up more than fifty appointments.

Friesen said that the new service would also flag RV dealers who neglect responding to inquiries, enabling RVT to take appropriate action to ensure visitor satisfaction remains high, and the site remain a top destination for RV consumers.

The RVT Follow-Up Assistant program is included in all RVT.com Dealer Listing packages at no additional cost.

For more information, visit RVT.com.

# # #

About RVT.com

RVT.com is North America’s leading RV Classifieds provider visited by millions of RV consumers who search over seventy-thousand new and used RVs for sale by owners and dealers. Built on a platform of Bringing RV Buyers and Sellers Together, RVT.com has assisted in the sale of tens of thousands of RVs since 2002, and currently showcases inventory for hundreds of RV dealerships.

RVT.com Finds New Ways to Keep RV Consumers Engaged With RV Sellers and Dealers RVT.com, the leading Internet classifieds ad site for new and used RVs for sale, today announced the “RV Consumer Engagement Initiative.” A program designed to further assist RV Dealers and RV sellers in closing more sales.

Sumas, WA (PRWEB) Apr 02, 2014

RV buyers, sellers and dealers are finding new ways to connect and stay engaged online thanks to a unique consumer engagement initiative from RVT.com, the leading classifieds listing service for new and used RVs for sale.

Leveraging their extensive reach into the RV marketplace and robust classifieds platform, RVT.com is now offering four unique ways to keep RV buyers, sellers, and dealers, engaged with each other, ensuring that more RVs are sold, and that millions of RVers continue to use the site to find their next RV.

  • Auto-email alerts – a rapidly growing pool of more than 60,000 RV buyers have signed up to receive notifications automatically generated by RVT.com when pricing is reduced on a “Watched RV” listing or when a comparable RV they are looking for becomes available. Buyers also receive a monthly summary of similar RVs for sale. Several thousand emails are sent daily to prospective RV buyers, keeping them connected to the listing they are most interested in.
  • Proactive lead follow-up – To keep negotiations moving along, whenever a buyer sends an inquiry to a private seller or RV dealer, RVT.com generates a series of follow-up emails to ensure inquiries are responded to in a timely manner. Reports are then generated for Dealers, showing average response time and consumer feedback.
  • Facebook engagement – Compared with last year, weekly engagement by RVT.com’s Facebook followers increased over 600%. With followers now numbering over 46,000 – posts are viewed by more than one million consumers every week with an engagement rate (measured by “Likes,” “Follows” and “Shares”) of 100,000 to 200,000 unique visitors per week. Thousands of additional consumer visits to RVT.com listings are generated through this channel, every month.
  • Online newsletter – more than 18,000 RV consumers and enthusiasts subscribe to the RVT Insight Weekly Newsletter that contains original content on buying and selling RVs, the RV lifestyle and more.

“From the very beginning, RVT.com has always been very focused on finding new and better ways for RV buyers and sellers to find each other and make a deal,” said Shawn Friesen, RVT.com vice president. “Consumers today demand responsive and intuitive services, so we seek to give them what they want, which in turn, assists our private sellers and RV dealers in making more sales.”

Friesen noted that RV dealers and private sellers that list on RVT.com have immediate access to the benefits of the site’s consumer engagement initiative.

About RVT.com
RVT.com is North America’s leading RV Classifieds provider and part of a larger network of RV related websites with over 9.2 million annual consumer visits, featuring over 60,000 new and used RVs for sale by owner and dealer. Built on a platform of Bringing RV Buyers and Sellers Together, RVT.com has assisted in the sale of more than 55,000 RVs since 2002, and currently showcases inventory for nearly 700 RV dealerships.

RVT.com Dealership Advertising Now Includes Complimentary Digital Marketing Consultation Service To help RV dealers maximize the effectiveness of their online ad spend, RVT.com has added a free one-on-one digital marketing consultation service called “RV Sales Maximizer” for its Dealership Advertisers.

Sumas, WA (PRWEB) May 23, 2013

RVT.com, the leading internet classified ads site for new and used RVs for sale, travel trailers, 5th wheel trailers, motor homes and campers, has added a new one-on-one digital marketing consultation service – the “RV Sales Maximizer” for all RVT.com Dealership Account holders. The service is designed to help RV dealers maximize the effectiveness of their online ad spend.

The Sales Maximizer service helps dealers create better and more effective online classified ads, and is included free with all RVT.com Dealer Listing accounts. “Better ads mean more web leads, more phone calls and more walk-ins,” says Chris Mapson, RVT Lead Consultant. “And, that means stronger turns for the dealer.” RVT.com ad optimization experts give the one-on-one consultations in short 30 minute sessions.

“Our primary focus is to connect RV Buyers and Sellers,” said Shawn Friesen, Managing Director of RVT.com. “Our new RV Sales Maximizer service takes it to a new level by helping Dealers create the best possible ad content on RVT, translating to even more quality leads, and ultimately more sales.”

To access the new Sales Maximizer service, RVT.com advertisers can visit meetme.so/RVAdvertiser to book a session or email moresales(at)rvt(dot)com. Dealers who do not currently have an RVT.com Dealer Listing account can sign up for a free 14-day trial at RVT.com/dealers, which will also give them immediate access to the RV Sales Maximizer.

Currently, RVT.com draws well over 500,000 RV Shopper visits per month – generating over 10,000 email and phone leads – a leading source for RV buyers, sellers and dealers. RV dealers who advertise on RVT.com have access to millions of RV shoppers throughout the RVT Network, Facebook Marketplace and more.

RVT.com dealer listings are available to buyers online – through the website, mobile site, iPhone and iPad apps, Facebook marketplace, and our network of RV related websites such as RVTowables.com and RVMotorized.com. Dealer ads feature Live Chat – allowing dealers to engage prospects in real-time, 30 photos, video, unlimited text and much more. Upgrades are available to draw even more RV consumers to Dealer inventory. For more information, visit https://www.RVT.com/dealers.

RVT.com is North America’s leading RV Classifieds provider and part of a larger network of RV related websites with over 9.2 million annual consumer visits, featuring over 60,000 new and used RVs for sale by owner and dealer. Built on a platform of Bringing RV Buyers and Sellers Together, RVT.com has assisted in the sale of more than 50,000 RVs since 2002, and currently showcases inventory for 680 RV dealerships.