RVT.com Introduces Live Chat Feature for RV Dealer Clients RVT.com has introduced a Live Chat feature for RV dealer advertisers that will connect sales reps directly with visitors to that dealership’s inventory on RVT.com. The new feature is included free with every RVT.com dealership account.

Sumas, WA (PRWEB) January 29, 2013

RVT.com, the leading internet classifieds ad site for new and used RVs for sale, travel and 5th wheel trailers, motor homes and campers, has introduced a Live Chat feature for RV dealer classifieds, included free with every RVT.com dealership account, allowing RV dealer sales reps to engage directly with potential RV buyers.

The Live Chat feature enables a dealership’s sales force to have a live conversation with a prospective RV buyer while they are viewing the unit online. When an RVT.com visitor clicks on the Live Chat icon, a message appears instantly in the dealer sales rep’s Skype or Google Talk account. The rep can immediately see which ad the visitor is viewing and respond to the buyers request. When the chat is concluded, an email of the conversation is sent to the representative.

In addition, the Live Chat feature will proactively prompt a conversation if a visitor stays on the listing page for more than 15 seconds. If the visitor engages with the prompting, the dealer is notified.

“Current research shows that websites with a Live Chat feature experience an immediate increase in customer satisfaction and sales,” said Shawn Friesen, RVT.com Vice President. “Allowing dealer sales reps to respond instantaneously to consumer interest will allow them to negotiate deals online and close those deals more quickly and efficiently.” Setting up the Live Chat feature is simple, and can be activated immediately through a dealer’s RVT.com account under the Dealer Info tab. To watch a video explaining the new feature, visit https://youtu.be/-b5t53yzhlk.

Currently, RVT.com showcases 60,000 new and used RVs for sale and generates more than 9.2 million U.S. and Canadian consumer visits, making it North America’s premier RV marketplace. For more information, visit https://www.RVT.com.

About RVT.com
RVT.com is North America’s leading RV Classifieds provider and part of a larger network of RV related websites with over 9.2 million annual consumer visits, featuring 60,000 new and used RVs for sale by owner and dealers. Built on a platform of Bringing RV Buyers and Sellers Together, RVT.com has assisted in the sale of more than 60,000 RVs since 2002, and currently showcases inventory for more than 650 RV dealerships.

RVT.com Reports RV Shopper Traffic Jump of 32% to 9.2 Million in 2012; Mobile Shopper Visits Up 267% and iPad Use Rises 425% RVT.com is reporting that visitor traffic for its industry-leading Internet classifieds for new and used RVs rose 32 percent to 9.2 million in 2012, and that RV shoppers accessing the site via mobile devices rose by more than 267 percent.

Sumas, WA (PRWEB) January 22, 2013

RVT.com, the leading Internet classifieds ad site for new and used RVs for sale, travel and 5th wheel trailers, motor homes and campers, is reporting that its RV shopper traffic rose 32.4 percent to 9.2 million in 2012 compared with one year prior, and that RV shoppers visiting the site from mobile devices increased by more than 267 percent.

RVT.com also reported that the number of iPad visits – whether coming to the website directly or through the RVT.com iPad app increased by 425 percent, from 189,541 visits in 2011 to 995,684 visits in 2012.

“The work we’ve done in the past couple of years in SEO, website enhancement and mobile app and site development has paid off in a significant jump in RV consumer traffic to RVT.com,” said Shawn Friesen, RVT.com Vice President. “All the online tools we’ve provided to RV dealers and sellers to help them reach customers online – including Google Search plus Facebook and our mobile website and apps for the iPad and iPhone are resulting in record breaking lead generation and ultimately sales.”

Visits to RVT.com’s related websites also jumped in 2012, with visits to RVTowables.com up 45 percent and visits to RVMotorized.com up 130 percent in 2012 over the prior year.

Currently, RVT.com showcases 60,000 new and used RVs for sale, making it North America’s premier RV marketplace.

For more information, visit https://www.RVT.com.

About RVT.com
RVT.com is North America’s leading RV Classifieds provider and part of a larger network of RV related websites with over 9.2 million annual consumer visits, featuring 60,000 new and used RVs for sale by owner and dealers. Built on a platform of Bringing RV Buyers and Sellers Together, RVT.com has assisted in the sale of more than 60,000 RVs since 2002, and currently showcases inventory for more than 650 RV dealerships.

RVT.com Mobile Apps Top the Charts for Usability Online RV classified ad engine RVT.com reports on new data gleaned from its iPhone and iPad app offerings – finding that mobile app visitors are now exploring deeper into the website than their desktop counterparts.

Sumas, WA (PRWEB) January 08, 2013

In the two and a half years since the company’s summer 2010 launch of its original iPhone app, RVT.com Mobile, consumer use has soared with tens of thousands of downloads to date. Six months later the company launched its iPad app, RV Classifieds. Growth in consumer use can only be described as exponential.

At the time of this writing the current versions of both iOS apps are downloaded thousands of times per month – typically between 300 and 600 per week (not including update downloads).

RVT.com has seen its app usage grow by approximately 130% in the last year. In 2012, app traffic generated over 200,000 visits – more than 20,000 visits in August alone.

What’s even more interesting is that the apps generate what appears to be much higher quality traffic, scored by visitor engagement metrics (for example – visitors staying on the site longer).

A comparison of mobile app traffic to normal website traffic stats revealed that app based visitors generate significantly higher page view counts, as well as much lower bounce rates (the number of visitors that only view one page and then leave). Both of these are considered to be important indicators of quality traffic. This difference is substantial, and enough to make any website owner stand up and take notice.

As a leading source of online classified advertising for RVs, RVT.com was the first in the industry to offer visitors the convenience of both iPhone and iPad apps to buy and sell new and used recreational vehicles.

On the development side, one key factor has been to try and make the best use of both the phone and tablet platforms. While the RVT.com iPhone app is primarily a utility (search) tool designed for fast information, the iPad app is designed more for content consumption – offering a digital “magazine style” format that takes advantage of the tablet’s larger screen size.

For companies that are already offering an app, or are considering going the app route, RVT.com claims that one of the hallmarks of its success in the app marketplace has been its willingness to listen to its audience and incorporate user requested features in the updated app versions.

Here’s a brief look at each app as they have developed since their release:

RVT.com Mobile for iPhone – launched summer 2010. RV buyers can quickly and easily search more than 50,000 new and used RVs for sale by keyword, make, model, stock number or location. An update in January 2011 added an advanced search function similar to the main website. In response to a search timeout issue, the 2nd version of the app was released in June 2012.

RV Classifieds for iPad is released in December of 2010, building on the success of the iPhone offering. Several improvements have been made to the app since its launch, including an update in December of 2011 which added the new ability to search by multiple states/provinces in the same session. In August 2012 the price, length, year and location filter selection tools saw an improvement.

As a market leader, embracing new technologies and anticipating future trends is key. “Apps are a current trend with mobile, but we don’t know if it will remain that way forever,” says Shawn Friesen, Vice President of RVT.com. “Apps are currently ‘all the rage’ for the mobile consumer, however, they are expensive and time-consuming to develop, and with so many devices now flooding the market, near impossible to create and keep apps current. On the other hand, mobile websites or ‘web-apps’ can be easily formatted for all devices, and take significantly less time to develop.”

Friesen considers that as websites become more mobile-friendly and developers get more mobile-savvy, things may increasingly go the way of web apps. Examples include Amazon’s “awesome”Kindle Cloud Reader web app, and Walmart’s Vudu.

“Web apps could offer significant benefits for both consumers and businesses, including eliminating the need to go through an app store, employ a separate development team, all the while ensuring optimal user experience on all smart phones and tablets.”

Both RVT.com apps can be found on the Apple iTunes Store by searching “RV Classifieds”.

ABOUT RVT – RVT.com is a leading RV classified, banner and display advertising provider, and the flagship of a network of RV related websites which generate over 800,000 monthly consumer visits. Launched in 1999, RVT.com is on a continual quest to offer a superior RV Shopping experience to consumers, as well as the best possible service and support to private sellers, dealers, manufacturers and suppliers to the RV industry.