I recently happened into Jan Fleming as he packed his Executive series Tracer Ultra Lite Trailer to go home from a camping weekend. What caught my attention was the long length of the trailer contrasted with it being described as light weight. It looked to me to proximate thirty (30) feet.

When asked if he liked his Tracer Ultra Lite, Jan responded with a hesitant “yes.” He went on to explain that he bought it new about a year earlier and has had quite a few warranty repairs.

I quickly surmised that he might be talking about that period during the first year of new RV ownership that RVers often refer to as “working out the bugs”.

Jan’s trailer is made by Prime Time Manufacturing of Wakarusa, Indiana (which is a division of Forest River, Inc.). On their website, Prime Time Mfg. states that the Ultra Lite is “For the consumer who is looking for ultra-light weights, but doesn’t want to sacrifice style, amenities, and comfort…The Tracer Executive offers spacious layouts, plush residential furniture, and other high end features not typically seen in an ultra-lite trailer…”

Tracer label DSC_0471

Some of the features boasted by Prime Time Manufacturing are:

Interior

spacious kitchen

deep kitchen overhead cabinets

spice rack valance storage

spacious kitchen pantry

solid surface countertops

trash can friendly

grand u-shaped dinette

full-depth slide rooms

slide room end windows

large panoramic style windows

wardrobe slide suite

Armstrong tough guard vinyl flooring

Evergreen select foam mattress

king shower

skylight

Tracer logo DSC_0468

Exterior

one touch electric awning

one touch electric stabilizer jacks

busy style slam latch baggage doors

e-z tow wide track suspension

outside entertainment center and kitchen

Eternabond laminated walls and floor

welded construction

Prime Time Mfg. states on their website that they are fanatical about design of their RVs and their goal is to exceed customer expectations. They also state that no other RV company in the world can offer the financial stability afforded to one of their customers.

So here’s more about Jan’s story. According to Jan, the slider mechanism for one of his slideouts stopped working. He said that the dealer that he purchased from had given him a run-around on the repair which resulted in many delays.

Jan had expected quick and complete care of any problems that might arise with his unit, having purchased an extended warranty. A nervous first-time new-RV owner tends to fear they have a lemon if too many things, even small in nature, go awry with their new unit.

I do not know whether Jan’s issues were ever resolved to his satisfaction but in doing research. I came upon a good article that went into great detail about warranty do’s and don’ts on the RV-Dreams.com website. at http://www.rv-dreams.com/rv-extended-warranties.html

I would love to hear about your experiences with repairs and warranties during the first year of your new-RV ownership. Did you have bugs to work out that were a normal part of owning a new vehicle? Any advice about what’s normal to expect from warranties based on your experience?

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