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Thor Motor Coach Tuscany RV Reviews by Owners

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Voted Most Helpful Review 2017 Thor Motor Coach Tuscany 44MT

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First of all, the floor plan is EXCELLENT, for us. We have the 'special slide option' with a floor to ceiling picture window and 2 Euroloungers with a table between them. We expect the livability to be very good when we retire and travel even more than we do now.
The quality of the construction/installation is only FAIR. For a new Coach at this price point and the so-called 'top of the Thor Motor Coach line', the situation is quite sad, for the buyer! There are too many issues to go into here, BUT the selling/delivering dealer in IN did a terrible job of pre-delivery inspection, and we spent 3 days with them just to be able to get on the road. The 3rd day of a 5 week trip back to UT, the shower leaked so bad, we could not use it at all! The engine brake was not hooked up as was the dash air, and the main awning failed. The best Thor would do is to direct us to one of their dealers 500 miles away and out of our trip plan so we decided to 'rough it'.
Luckily, when we got back to UT, our non-selling, but servicing dealer was GREAT! Their #1 tech took our Coach as his personal challenge to get into Factory Fresh condition. They had to keep it for almost 2 months working with Thor to get EVERYTHING covered by the warranty. We lost the 2017 travel season as a result. The number of fit/finish issues was unbelievable. Where was Quality Control at the plant prior to sending it to the dealer?
We are in this for the long haul, BUT we would not recommend a Tuscany to anyone UNLESS they were ready to spend several weeks to months after delivery to ensure all issues were remediated during the warranty period.
Lastly, the number of times we heard that Thor had trouble hiring and retaining good workers gave us migraine headaches! Thor seems to push these RVs out the door and IF the owners complain about the quality of manufacture/assembly, leave it to their dealers to correct.
If it wasn't because neither Tiffin's Allego Bus nor Entegra's Anthem had the 'open' floor plan we wanted, we would have purchased one of them. instead.
We wish we could provide a more positive review because we spent so much time at dealers and doing research to buy this Coach, but we feel that Thor really let us down! To us, the magnitude of the issues we faced as a result of their sloppy assembly/manufacture is unforgiveable!

- , Utah

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Voted Most Helpful Review 2017 Thor Motor Coach Tuscany 40BX

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On the open road, the Tuscany was a dream. Just don't park for more than a week. Batteries, starting and almost all lighting I have had issues with. The full length slide out is less than a dream, more like a nightmare. Just about every bolt had backed out at one point, and it has been in the shop more than I've been in it for repeated issues. I've only had it for 8 months and it is falling apart. One bolt at a time.
- , California

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Oct 31, 2017 2017 Thor Motor Coach Tuscany 36MQ

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I have sadly learned an important lesson about buying a brand new motorhome. You need to consider where you live. If you live in a state with long winters and you plan on storing for the winter, keep in mind that the warranty clock is ticking. Thor is all too happy to let you know your warranty has expired & that you are now responsible to pay for their manufacturing screw ups. Not using your motorhome during the winter gives them all that free time to get off the hook.

We love the floor plan but the quality of workmanship is poor. In the year we have had it something fails every time we take it out. The biggest was one of the large front slides on the first day of a 10 day vacation. Finally got it in but couldn't use it the entire trip. Got a bit crowded wit me, husband 15 yr old grandson, 3 dogs & 2 cats.

- , Idaho

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Mar 16, 2017 2016 Thor Motor Coach Tuscany 40DX

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This coach has had problems from the start. Once it was driven off the lot Thor did not seem to care either. There is one guy at the support number who is helpful but as a whole Thor makes it pretty clear that they do not care about their customers.
The variety of problems is not small, pretty much every area- AquatHot, plumbing, cabinets, electrical, slides, windows, entertainment center, furnituare, awnings, dash monitor, you name it there have been problems and they never seem to get fixed. My advise, and advise I wish I had been given before I bought mine, just buy the Tiffin.
- , California

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Oct 10, 2017 2015 Thor Motor Coach Tuscany 45AT

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I had a 2005 tiffin phaeton before for about 5 years and decide to buy this Thor Tuscany because I like stile.But I'm not happy hydraulic motor burn out twice plus another electric problems.I hope my mechanic find this problem and get fix because for a 2 years old RV it's to early for problems 😡😡
- , California

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Apr 13, 2017 2014 Thor Motor Coach Tuscany 45LT

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Absolutely no quality control. Junk! Poor service! All they care about is pushing it out the door. If their stock holders only new about the junk Thor puts out this Co. would be out of business. Soon I hope!
- , Illinois

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Jun 24, 2017 2014 Thor Motor Coach Tuscany 40RX

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Live in this motorhome, quality control is something Thor does not understand or seem to care about. From day 1 driving off the lot front end wobbled, side lites near rear wheels both fell off, big slide leaks in 3 places, 2 panels in driver area came loose, replaced 3 lite bars in dash, backup camera/radio/GPS replaced, power nite shade motor replaced, fuse panel for power seats burnt up, under belly storage compartments leak, chrome around front headlites fell off, hole in kitchen counter top, power steps replaced, fob power locks panel burnt up, and on and on. I'm stuck with this and cannot afford to buy another unit because no one will offer enough for a trade. Peace of junk!!!!!!!
- , Texas

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May 08, 2017 2013 Thor Motor Coach Tuscany 42WX

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This RV has great power and maneuvers very well. Handling is terrific. Unfortunately, due to my recent return of my illness, I am not able to comment on the value of the coaches camping ability. We were not able to use the coach since it's purchase, due to my cancer returning.
- , Florida

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Dec 12, 2015 2013 Thor Motor Coach Tuscany 40FX

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We owned this model for 3 years. It is a very comfortable coach with the 1 1/2 baths and king size bed. Our last coach was a 40' Winnebago Vectra and we like this one much more. Easy to drive, plenty of power in the mountains.
We had a few items that needed attention at the initial purchase like most coaches. After the initial startup everything has been working great. We spend 5 to 6 months living in the coach in the summers and it has been a joy.
I highly recommend this motor coach.
- , Florida

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Apr 05, 2016 2012 Thor Motor Coach Tuscany 40FX

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We loved everything about our motorhome, for four years that my wife and i travel to florida for 5 months. It gave us that apartment feeling because of the full slide on one side and two on the other. The cummins diesel pusher gave all the power we needed to get though the mountains... no problems
- , Michigan

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Dec 17, 2014 2006 Thor Motor Coach Tuscany 40QD

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- ,

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