Not impressed with quality or service. We bought our brand new camper in April 2016. On our third camping trip the hot water heater stopped working and so did the refrigerator. The hot water has been fixed but we are still waiting for a refrigerator - it has been over a month. Our fourth camping trip was refrigerator-less. We aren't sure if we will have a fridge for the next trip in a week.
To prefix,my family has had 20 different travel trailers over 60 years so I have a lot of experience.When my wife and I saw this unit,it was exactly what we wanted to downsize to.The fit and finish from day one is horrible.Of the three we had to chose from,this one was the best.Had to re-caulk the whole unit after 2 years,front bunk leaked when closed up.The sound system will not play when you turn the inside lights on!Now we have a leak in the roof around the a/c unit.The older RV's were built so much better.Could own them for 20 years with zero issues.I went with Palomino because the build quality of the Palomino we had 20 years ago was exceptional.I will probably trade this one in just to get out of it.Or maybe that is the manufacturers plan?