Love at first sight with our 2013 Monaco LaPalma. It is a beautiful coach with convenient spaces, quality cabinetry. We loved many things about our new Monaco. The workmanship and a design flaw has made it a nightmare. Here are a few of our issues.
Our counter tops fell apart in the first year and had to be completely replaced.
The next year an entire sidewall delaminated and had to be replaced.
The next year it did the same thing and was totally replaced again.
The water heater would not work and a new one was shipped and we had to replace that twice. Each trip for repairs required extended trips to distant repair sites that could handle the warranty work. Several times we drove our tow car back home to return at a much later date to pick up the coach.
The biggest issue occurred just past the 3 year warranty limit. We had reported a water leakage inside the coach when we first purchased the coach. Our original dealer service department assured us it was only a needed slide adjustment. So when we noticed water on the floor occasionally we did not think it consequential. This summer we noted mushrooms growing inside the coach, under a cabinet near the aforementioned leak. Then we noticed a "cushy", bubbled feeling to the floor. We reported it to our warranty service center and were able to get an appointment several months later. Upon inspection of our floor issue they told us it was growing black mold and was unsafe. We discovered [with a technician] that a water trail from the awning placement was emptying roof water directly into the coach via a refrigerator vent. The cost to repair this inadvertent design issue which rotted our floor? $17,000+. Sorry about the warranty folks.....no longer works for you, even though you reported it when you purchased the coach....
Buyers of new RV's products...be careful of design issues. If anyone has any ideas, we are open to suggestions.