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KZ Durango Gold RV Reviews by Owners (1)

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Voted Most Helpful Review 2017 KZ Durango Gold 382MBQ

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To date I have been trying to convey the severity of the problems with my unit. I have taken it to three dealers and they won't touch it and state send it back to the factory. After 8 months I finally got the factory to pick it up. We sent detailed pictures of issues from poor quality Assembly materials and a list of the problems. This unit expands and contracts so much from week to week twisting and pulling itself apart. From door frames that no longer fit or close to slides that one can see daylight. The wood work chips from normal use and there is not a straight cabinet door in the unit. From weekend to weekend over the summer I was noting things changing in the unit, swollen trim bulging from the wall to slides sagging and no longer appearing square, the bathroom mirror fell off the wall. when talking to the Support at KZ it took weeks to convince them of the extreme issues with this unit and when it got looked at by them it is all downplayed like there is no issue. My fear is the unit comes back with the same problems as they just don't seem to understand that when things expand and contract with the kind of movement they continue to do so.
A Very disappointed owner of the $80,000 poor quality unit.
- Charles Burton, Wisconsin

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