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Voted Most Helpful Review 2018 Keystone Montana 3730FL

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We bought this luxury unit less than a month ago. It was at dealer for 1 1/2 weeks for warranty work - not touched. They are a joke. We are out on a trip. Refridge eats propane. Electric cable reel quit, called Keystone C/S yesterday- no idea. Fuses don't match index. Fender skirts almost impossible to keep on - I will fix myself. Other items just eating at me. For what this unit costs, it should be Turn Key premium. "NOT".
- , Colorado

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Voted Most Helpful Review 2017 Keystone Raptor 425TS

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No one to blame but myself for buying this piece of junk. It has been nothing but trouble since day one. Cannot use the steps on the back ramp because the brackets were not installed properly. Defective lights that were never wired. Fridge left door flap has to be closed manually. Two out of three stove eyes have to be lit with a grill starter. Tanks missed labeled. Could not close and open closet door until I adjusted it. I have a list of things as long as my arm. Warranty work? How do you service one of these when you live in it? Cannot wait to get rid of it.
- , Tennessee

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Oct 03, 2017 2018 Keystone Laredo 340FL

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We have had nothing but problems with this 5th wheel. The refrigerator now the slides it's been in service for longer than we've owned it,sad that original keystone sold out it used to be quality not quantity. Something that should have been an awesome experience has turned into a nightmare for us.
- , Michigan

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Oct 11, 2017 2018 Keystone Montana High Country 310RE

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We've waited years to purchase this RV. We purchased it June 2017 and it's been in for repairs twice now. Several items that they "supposedly" fixed were not fixed or they fixed with a bandaid. That is completely unacceptable. Am definitely having buyers remorse. Wouldn't purchase it again!
- , Nevada

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Sep 13, 2017 2018 Keystone Summerland 2660RL

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First time we took it out was on Labor Day 2017. Thoroughly enjoyed it. no problems so far.Fits our family just fine.We learned a lot about it that day as well.Look forward to using it a quite a bit more times before yrs end
- , California

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Oct 17, 2017 2018 Keystone Cougar X-Lite 22rbswe

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First, I selected this trailer because I could get a double recliner instead of a dinette. And it has a king sized bed. The bathroom is roomy enough. However, there have been several problems. Tv not hooked up to the radio for sound system. Simple fix but had to tear part of the cabinet off to get to radio. No instructions on how to winterize...just says winterize. The galley holding tank doesn't have a valve for emptying. Nope, none. Nowhere. Getting help from Windish RV is like getting help for Puerto Rico after a hurricane. The bar part of the countertop fell off when I leaned lightly on it. Wall paneling in the slide out is coming loose. This trailer was promised in July. It was ready after Labor Day. I sure hope that's all that's wrong.
- , Colorado

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Feb 27, 2017 2017 Keystone Fuzion 414 Chrome

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This is the biggest 80k$ mistake I've ever made. First off my 2017 had been in the shop for 3 months of the 5 months I've owned it. The key to unlock the ramp for is the same universal 751 key that everyone other manufacturer uses so that anyone can walk up and open my back door to give them access to everything in my rv. In my rv the trim was broken in several places, cabinets were broken, the kitchen drawers were broke, faucets leak inside and out. I called and spoke with keystone. There response to me is that's why we have a warranty and that the locking issue is my responsibility of changing if I want better security of my personal belongings inside my rv. This is the worst experience I've ever had to deal with after spending 80,000 $on an rv. Poor construction, poor quality control, poor customer care and services. Please whatever you do don't buy a keystone rv products.
- , Louisiana

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Jun 16, 2017 2017 Keystone Fuzion 414 Chrome

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Ive owned my 414 for one year now most of the problems were taken care of by keystone but the air conditioner does not cool off the trailer in 95 degree weather. Keystone and the dealer say everything is working fine we need to add another A/C unit at the cost of apx. $4000.00
I would think a 5th wheel with 2 A/C units and the blizzard package would be able to stay cool or warm.
- , Oklahoma

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May 02, 2017 2017 Keystone Residence 40LOFT

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I have owed this for about one month love the inside and the added loft is great for extra storage. I did notice they have no insulation in the back end of the trailer I cut a hole into the back of the fiberglass to install a dryer vent and their is no foam board or insulation. Then I looked under the dresser and seen were they drill a hole for the incoming water supply and you can also see they never put insulation or any foam board in the walls. Not sure why maybe because keystone does not care. its not quality work they do. its quantity that they care about how many can they build for the day. Then the shower its made for someone no taller then 5foot im only 5"9 had to re drill holes and move the shower head up it was good for my stomach only other then that I do love it wish had insulation though I live in it full time.
- , Washington

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Dec 20, 2016 2017 Keystone Montana 3950BR

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Ordered a brand new 3950br legacy edition/4season and have over 35 items that need fixing or were not included as ordered including correct furnace,floor insulation missing completely and the list goes on.keystone rep does not return calls. Over 20 calls to him. Worst customer service I have seen.
The quality in rv is extremely poor and I would advise buying a another brand!!!
- , Minnesota

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Jul 13, 2017 2017 Keystone Montana 3921FB

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Horrible Quality! A/C does not work. Replaced one right off the lot and had a 3rd AC INSTALLED. We are rolling in sweat as I speak. We have the Legacy Package which is an upgrade and 4 Seasons omg. We are so disappointed. It's been in for repairs more than we've used it in the last 4 months. We are so regretting this purchase. MONTANA is not the quality RV it use to be in years past. BUYER BEWARE!!!
- , Tennessee

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Jun 16, 2017 2017 Keystone Montana 3820FK

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Bought this RV, took it out for the first time in June. The front AC unit blows hot air and has water building up inside of it. The stairs feel like the heater is on beneath them. So in the kitchen it's probably 100+ degrees. The rear unit is set to 55 degrees and barely blows cold air. Needless to say this has been a miserable trip.Lost a fender off one of the slide outs while driving down, was missing two screws. Fan was missing screws also on one blade, so was dragging and wouldn't work. Wooden piece in kitchen was off when we opened the slide outs. Another major negative is you can't get in the unit with the slides closed. The bedroom door piece that keeps it on the track is broke. So much for spending 60k+ on a nice LOOKING RV! Very poorly built!
- , Texas

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May 18, 2017 2017 Keystone Montana 3820FK

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We have had nothing but problems with this unit and the company When we bought the unit our air conditioner would not work, they attempted to repair the air conditioner and since then every time it rains large amounts of water come in through the intake vents ruining walls, mattress, floors. They attempted to fix this problem six separate times unsuccessfully. The unit still leaks. We are now in the middle of a lawsuit with both companies and they will not take responsibility for making and selling a poorly constructed unit. A complete nightmare. Do not buy a Keystone product, they stand behind nothing.
- , Washington

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Aug 28, 2017 2017 Keystone Montana 3791RD

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The A/C (one front and one back) units cannot keep up with heat when the temperature goes above 90 degrees. It is August in California, the outdoor temperature is 107, and the inside temperature is 99. Unacceptable. We have to load the dogs up in the truck and go for a ride to cool off. I feel sorry for the cat. We have the four season and legacy package. I'm not sure what four seasons they built this for but it is definitely not for summer. There have been other small issues but nothing major. The A/C system is the worst I've ever seen. Think twice before buying if you don't live in Canada or Alaska.
- , Texas

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Dec 13, 2016 2017 Keystone Montana 3730FL

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the rv is fine. it's the steps that fold up inside the trailer. If you have a garage for your trailer the steps are to long to unfold. The steps are one and a feet longer than the slides. Also when folding up all dirt on step go in the trailer. The steps are heavy and hard to lift up, and if there's frost it melts in trailer. the trailer is a Montana 3730fl 2017
- , Idaho

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Oct 07, 2016 2017 Keystone Montana 3720RL

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We've had many Keystone fifth wheels when to the camper show last night in Novi Michigan the new Montana fifth wheels are junk the quality of the cupboards and wood work is really poor quality I will keep my 2014 Big Sky was going to get a new Montana. I like the new floor plans but the quality is very cheap the furniture is cheap The faucets they put in the kitchen and bathroom are very cheap I don't know why they did this to a Montana but my 2005 Mountaineer fifth wheel we had was a better quality Better Built fifth wheel then the new Montana's today the TVs and electronics are all poor quality I have no idea why Keystone is doing this the back of the fifth wheel is not a full fiberglass piece no more the appliances they are using are the cheapest on the market Montana is supposed to be a higher-end 5th wheel a lot of people don't know how they used to be.
- , Michigan

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Aug 29, 2017 2017 Keystone Montana 3720RL

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We traded a 39 foot 2016 Montana High Country that we used only 2 times on a new 2017 Montana 40 foot. We thought the quality was better but since we have only used this new Montana twice now and then pulled it to AZ for the winter it is also lacking in quality. The hot water heater on demand does not work and has been worked on and new fuses installed. The crown molding in the living room had fallen down and scratched bad from riding on the slide out and the other side is coming loose also. I will never buy another Keystone product.
- , Wyoming

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Jul 15, 2016 2017 Keystone Montana 3720RL

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First, this RV is virtually problem free. The spacious flow of the floor plan is excellent. Highlights are a large pantry, stainless appliances, very comfortable furniture and the iNCommand system.
Outside the dual awnings are perfect, the auto leveling system is an excellent feature and the finish is easy to maintain.
- , Arizona

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May 29, 2017 2017 Keystone Montana 3711FL

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Water leak true the ac vents I this have the rv for two weeks. I guess is a recall in this rvs dealer known about it and they don't fixed or a least told me about it when I whent back they said I need contact kestone
- , Florida

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Sep 28, 2016 2017 Keystone Montana 3711FL

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My unit is only 4 months old: everytime it rains rear a/c leaks water into vents which is over bed and tv.
Seller tried to correct but Keystone is not providing new a/c unit.
Everyone please save your money and buy differant mfg.

Anyone with Ideas how to get Keystone to honor their warranty please help!
- , Alabama

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Jul 24, 2017 2017 Keystone Montana 3710FL

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one trip the bedroom AC stoped working, the front AC is not worth having 80 out and 78 inside with the AC on high. Keystone should be sued over this BS of an AC system. Black water tank will not drain, Black water flush is not working, TV will not connect to Cable, bedroom door fell off. after 50 miles out slides starting coming out. Im taking them to court !
- , California

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May 17, 2017 2017 Keystone Fuzion 371

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Bought ours in February 2017 - it was a show trailer. There are two 371's for 2017 - the early model and the X-Edition. Ours is the early model, and is the fourth RV we have owned. I wasn't happy with the dark colored exterior as it causes issues in the sun, but "happy wife happy life". She loves it, and we were able to find many matching accessories.


The floor plan is excellent - It certainly checks all the boxes for making my wife comfortable with a Toy Hauler. Previous Toy Haulers are spartan in this price range, not having many amenities or comforts to just being a shed for toys on wheels. The 371 was the standout at the RV show, price/features being the criteria. From the 6-jack hydraulic leveling to the app-control, you seem to get far more than the asking price would indicate. What could be better?

But that is where it ends. As others have said, if you plan to buy a Toy Hauler - particularly one of these - prepare for some work. Not only will you be presented with rushed design and poor engineering, but you will find many hidden flaws that quickly come to light when you use it.

The first problem I had was with the Lippert Hydraulic system quick connect plugs on the fill tank. One was leaking, and it took many tries with Lippert to find out that the connectors should have been removed by the dealer and the lines capped off. Got that done, no more leak. #4 Hydraulic caps saved the day. $8, and I did it.

At the show we noticed the bathroom door was loose on the hinges, it was fixed by the dealer before delivery, but after a 1200-mile trip, it had come off two of the hinges and beat the ceiling and some moldings. Seems the door is solid wood weighing about 30-40 pounds, and is held on by Bi-fold door hinges that could only take about 10. It is now sporting 7 hinges, and will get a piano hinge if necessary. It should have been mortised with real residential hinges.

The Television mount bracket was screwed into 1/4" Luan instead of the blocks behind the panel. It came off luckily soon after we returned home, or we would have lost a 47" TV. I found the blocks with a stud finder and had to cut the arm 3" shorter. If it comes loos again I will bolt some 3/4 plywood to the mount.

You hit your head on the cabinets in the bedroom, and the door to the garage. I guess the person who designed the interior was 4'5" tall. The rear bathroom is the proper height!
To solve this we put little Duck stickers where you can hit your head. The humor helps the bumps.

There was a pound of sawdust in all the ductwork which had to be vacuumed up after it all blew out. Many parts were put in places they did not go, or had no logical use. There were flaws in all the paneling and moldings which had to be fixed with a stain marker and eyeliner.

Be prepared to deal with these and many other problems when you make a decision to buy a 371 and probably others. If you are not handy you will wait months for repairs or be sorely disappointed.

All this written, I still love the trailer, and would definitely recommend it to a handy friend.
- , Virginia

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Sep 18, 2017 2017 Keystone Fuzion 369

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We bought this camper paid a lot of money for it and the refrigerator is giving us problems. My husband has called Keystone and we just keep getting the run around. I would not buy one of these from anyone. A person spends over $60,000 on a brand new camper he or she should not have to deal with this kind of customer service. This is horrible.
- , Missouri

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Jul 11, 2017 2017 Keystone Alpine 3660FL

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We bought a new Alpine 3660 and so far the slide has peeled the trim off the trim fell off and smashed other trim we've had it in three times for the water heater which still does not work now it's been in for a month for the water heater the chandelier fell and shattered all over the floor. The fifth wheels been in the shop more than it's been on the road not very satisfied with this unit at all
- , Wisconsin

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Jun 23, 2017 2017 Keystone Montana High Country 362RD

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Well we have always had Montana's as we have felt the quality was the best. Looked at multiple other brands but loved the layout of this camper, non like it. A year later we made our purchase and immediately had issues with the jack, dealer said they didn't grind on it but find it hard to believe Keystone would have, that is until we really get to notice the quality and care about the rest of the camper. The camper has a horrible water leak out of the return air vent in the rear den. The list continues, the living room slides in and the top trim rubs the half bath wall and has already ruined the wallpaper. The table hits the corner of the entertainment center wood and peeled the finish off of it. And last but not least when you walk around barefoot in the bedroom you feel every screw head sticking up as they weren't put in the sub floor all the way. I contacted the call center for Keystone as you cant talk to anyone that cares, and of course like usual, I'm the only one they have heard of with this issue. Summed up I am very disappointed with the quality and care of Keystone. I have sent emails with no response which tells me how much they care, the least they could do is acknowledge the problem and tell me they are working on it. I would not recommend Keystone to anyone and wont ever buy another.
- , Iowa

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Jul 20, 2017 2017 Keystone Montana 362RD

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The A/c unit is bad on this rig! the master bedroom have cold ice A/c but the kitchen and bunkroom is scortching hot! I see a lot of rust that shouldn't been there especially being 2017 rig. The entire beam of where you place the sewer hose is rusted inside we can't even use it. there are sharp edges on the dinning chair my child got scratch and it wasn't just a simple one it was a deep wound kept bleeding. The chairs have as I investigate chairs have sharp points nails or staple sticking out and it hurts to the touch. having issues with draining system!!
- , California

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Feb 28, 2017 2017 Keystone Montana High Country 362RD

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We have had numerous problems with this camper. We bought it in Oct 2016. In November we had a storm and it leaked so bad in the bunk room, that I had to put out theee pots to catch the water.
The next problem was the trim on the bedroom cabinets. They are not made of real wood anymore. They are covered by an adhesive backed paper. When the cabinets were made, the person covering them did not take the time to make sure the paper was properly applied. The paper is sticking straight up on the top of the cabinet and there are bubbles all underneath thpaper. I'm sure in a years time, all of it will be peeling.
The next problem, there are two bunks with no way to get on them, other than to climb on the tv cabinet or on top of the recliners. How long would they hold up to kids climbing up on them? Keystone is so cheap that they can't even offer us a ladder.
The next problem, the black and grey water tanks were marked wrong, which caused the first several flushes to be done with the black water. Real nice huh?
Next problem, the freezer does not stay at freezing temp. It takes two days to freeze a tray of ice.
The next problem, two window shades did not work. Dealer did order those, but we had to install them ourselves bc we LIVE in this camper and. Annoy take it in to dealer and leave it for weeks to be fixed.
The next problem, the washer and dryer hookups were put in a cabinet that will not open far enough to put a washer/dryer in it. This was caused by poor design. The cabinet doors will not open due to slide out trim.
The next problem,the door knob on the bedroom door has fallen off three times. Turns out, the screws put in to hold the knob together, do not fit. They are too smalland easily slide in and out of the screw holes.

The awning motor is starting to make a horrible sound as the awning is retracted, like it is in a bind. So, I guess that will be another problem before it's over.
I owned a Montana before this one, a 2005 model. I do not know what has happened since 2005, but the
quality of craftsmanship has declined. Such a shame to ruin their reputation.
- , Florida

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Jan 27, 2017 2017 Keystone Montana High Country 362RD

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My wife and I bought a new 2017 Montana High Country in Oct 2016. We traded in a 2005 Montana fifth wheel. The 2005 was a nice, solid built camper, very comfortable, but we were going to be living in a camper for a while, with 3 pets, so we decided we needed something bigger. Because the 2005 had been a good camper, we trusted Keystone and did not even consider a different brand. BIG MISTAKE!! Keystone quality and service has gone downhill and we will never buy another one. We had the new camper for 4-5 weeks when a storm came thru. My wife got up in the middle of the night and found a big leaking problem from the ceiling in the bunk room. The floor, the couch and the carpet under the couch were all wet. We had to put 3 pots out to catch water. As I stated earlier, we are living in this camper, so taking it in for repairs is not easy. We have to find somewhere to stay that allows pets, and then there's the hassle of packing everything up. Well, it just so happened, we were going to be going home for most of the month of December. So, the local dealership we bought the camper fvan on, told us that would be a good time to bring it in and leave it, that that would give them plenty of time to fix it. There were/are several other issues with the camper as well as the leak, such as, 2 sets of window shades would not work, the trim on the bedroom cabinets, which are apparently not solid wood anymore, but are covered by a wood appearing adhesive paper, did not stick when installed and is peeling up and has bubbles all underneath, the refrigerator was not staying at 32 degrees, therefore taking two days to freeze a tray of ice and keeping food semi frozen, there was a toilet issue in the small bathroom where water leaked around the seal, the black and gray water tanks are mislabeled, so when you drain the black tank, you are really draining the gray tank and vice versa, the bunk beds have no ladder to get up on the beds with. So kids have to climb on the cabinet with the tv on one side or on the recliners on the other side. There are hookups for a washer and dryer in a cabinet in the living room. The problem is, the way the slide out is designed, the cabinet doors will not open all the way, so the only way you could put a washer and dryer in, would be to remove the cabinet doors and then leave them off to be able to get in to them. That would look really nice in your living room, huh?there is also a kitchen cupboard cabinet door that will not fully open for the same reason. We are talking about a $70,000 camper here! We took the camper to the dealership here that we bought it from. Again, they told us it would be ready when we got back in a month. When we picked it up, it was pretty apparent that the only thing they had done, was clean a duct or vent out to fix the leak, however, we again had wet carpet a week later. They did not touch the trim, there still is no ladder, and they told us the parts fir the shades did not come in. However, strangely, the parts came in two days after we picked it up. I will say, it did rain here yesterday and the camper did not leak that time. They are now telling us that we have to bring the. A per back in again, to get it fixed. We called Keystone and told them the problems, and explained we are living in this camper. We asked could they send someone here to work on it or have the dealership where we bought it, send someone. We are only 8 miles from the dealership,
The answer was NO. They could care less that we are inconvenienced by the poor quality of their product. We bought this camper in good faith that Keystone would stand by their product and be there if there were any problems. This is no way to treat loyal customers. I have referred them to friends before because I believed in them. So, take my advice. Look the other way when you are looking for a new camper. There are a lot of other nice campers out there that I am sure, treat their customers like they should be treated. Do your homework. Read up on reviews, and you will see, that I'm only one of many that have had problems with them. It's very sad because the. camper has a lot of appeal.
- , Florida

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Feb 08, 2017 2017 Keystone Montana 3611RL

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So sorry we traded in our 2005 Diesel pusher for this. Camped three times and had to have the furnace board replaced, the microwave replaced, a shade replaced, inverter fixed. the bedroom closet doors and bedroom door re-leveled. Water pump lines insulated. Was in the shop for three months and got it home and the converter is out, that now has to be replaced. Poor design on the security strap of the kitchen chairs. The strap vibrated down and the chair fell into the refrigerator and put a big ding in it. Keystone will not replace or fix it. Very disappointed in the quality of this unit. Wish I would of read reviews. Camping World has been great with getting the items fixed.
- , Illinois

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Jan 23, 2017 2017 Keystone Montana 3611RL

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Have only owned for less than 2 weeks.
Not really long enough to have the "I love this" thoughts.
Anyway went the run-around thing today when trying to find an answer to this question.
How does water get into the venting of the furnace system and cause the circuit board to get soaked?
The fan would continuously run when this happened.
Any ideas out there?? I am worried it may cause a short and fire.
- , Michigan

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Mar 27, 2017 2017 Keystone Sprinter Wide Body 353FWDEN

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AC quit working on high and NO
One wanted to fix it. Called local RV repair shop and all it was is a broken wire on the thermostat which he said was probably done at factory. Called the dealer and they didn't want to fix it for about a month.$185.00 LATER and Keystone don't want to pay for it so wondering what good is a warranty good for. What y'all think leave. reply.
- , Tennessee

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May 06, 2017 2017 Keystone Sprinter 353FWDEN

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As much as I'd like to give my brand new camper a 5 star rating, the fact it's had more warranty claims than camping trips in 3 months, I just can't. After bringing it home, the first issue we had was one of the slide brackets had ripped the screws that attach the L brackets to the slide and the exterior siding away. We hauled it back to the dealer where we bought it and it sat for 3 weeks before we heard it had finally got approval from keystone for warranty. They made temporary repairs so we could use it and they will fix it when parts come in, in 6-8 weeks. We got our maiden trip in without any hiccups and we were looking forward to our up coming trip to an out of state park the first weekend of May. The time has come for our 2nd trip and the weather was not in our favor, cold wind and rain. With wind guest up to 30mph and no full hookup at the state park I opted to fill the fresh water tank to help with lower center of gravity while towing and help with the guest. We made it all of 10 miles on our 140 mile trip before the fresh water tank fell out of the bottom of the underbelly tearing up all the insulation, wires, hoses and was being drug down the road wedged between the highway and front axle on trailer. At this time I do have to say the customer service I received from keystone after calling them to look for any sort of roadside assistance was above what I had expected and she was in contact thru email with me the whole time I was stranded, she had called multiple local dealers that were not keystone dealers to try to help me out of the bind I was in. I had got ahold of the service manager at the dealer we purchased the rv from and he sent 2 techs out to get it road worthy and agreed to haul the camper back for repairs. I have nothing bad to speak about the service I received from the manufacturer nor the dealer but with the quality I've seen from this keystone product I don't know how keystone is still in business. I would strongly recommend finding a good dealer before buying any rv but I would more so recommend looking at other brands other than a keystone.
- , Ohio

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Feb 04, 2017 2017 Keystone Cougar X-Lite 33RES

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I bought a Keystone Cougar 33RES and we love it! The dry weight is 7,700 lbs. and my 2014 Ford F-150 XLT (3.5 Ecoboost) truck with a tow package pulls it easily. One suggestion on the F-150 is that you need to buy 10 ply tires for your truck and weight distributing bars. The trailer has a kingsize bed and dual AC/Heat. At 36 ft., it has plenty of room and the rounded ceiling gives plenty of extra headroom for my 6'2" frame. If I wanted to be hypercritical, I would wish for a bigger shower and a pre-wired cable hookup outside. It is wired for antenna outside, but not cable. One other amenity would have been nice, namely, an outdoor kitchen. I could not be happier with the quality of this trailer! While I have had it for one season thus far, we are looking forward to the upcoming season.
- , Tennessee

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Feb 11, 2017 2017 Keystone Cougar 33RES

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We bought our 33RES Keystone Cougar from Camping World and have had a great experience with it! The king size bed is so nice. In the heat of summer, the dual a/c would freeze you out if you so desired. At 7780, dry weight, our F-150 Ford Ecoboost had no problems pulling the trailer. I would recommend investing in 10 ply tires to eliminate any sway. Once we had the tires installed, it pulled with ease. We get about 10 mpg on the road. The exterior is asthetically appealing to the eye. In the interior, it is a beautiful design. The arched roof eliminates the closed in feeling found on some flat roof interior designs. In the kitchen, you will find a spacious refrigerator and functional island. The fireplace and entertainment system is placed at the end of the travel trailer so you want be distracted by people walking in front of it. The design is well thought out and practical. The only mild criticisms would be that the shower is a bit small and the outside wiring is antenna ready, but not cable ready. Overall, I would recommend the Keystone Cougar 33RES to anybody!!!
- , Tennessee

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Jan 13, 2017 2017 Keystone Laredo 330RL

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Where do I begin? Very poor quality, everything is thin plastic, sinks, shower surround & toilet seat. No room to even dress in the bedroom, can't sit or get onto the bed. No nightstands or electric plugs near the bed. Bath very small, shower walls very flimsy, not attached to wall. Just feels very cramped over all. Moves with every step, seating very small. Good storage & counter space. Tows easily but very little cargo weight allowed.
- , Texas

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Apr 26, 2017 2017 Keystone Cougar 327RES

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We are very pleased with the dealer. They were very helpful and made our purchase easy. There was a chip in the counter top by the sink. The dealer tried to get Keystone to fix it, but Keystone said it was dealers fault. If they will not take of minor things, what will happen with a major issue? The dealer is great. I will purchase another brand from them.
- , Iowa

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Jun 27, 2017 2017 Keystone Cougar 327RES

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Recently we bought a Cougar rv by Keystone(Thor mfg). We could not get the air conditioner to cool the coach more than a couple degrees below the outside temperature. The dealer we bought the coach from "bent over backwards" try to remedy the problem but was unable to solve the problem. Keystone was not willing to help solve the problem. Our dealer was out some expense for parts(Keystone will not reimburse them for those parts and told us to park it in the shade then terminated our conversation. It is now my mission to mount a sign on the back of the coach warning people to not purchase one of these coaches.
- , Oklahoma

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Jun 23, 2017 2017 Keystone Outback 325BH

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I purchased a 2017 Keystone Outback RV in August of 2016.I have had several issues arise with it and it's not getting any better.
The wood trim throughout the unit continuously warped and dis-colored even after being replaced repeatedly. The lock had to be replaced 3 times in the bathroom exit door and it is still not working correctly. In the master bedroom, The bed lifts up for additional storage. This contraption broke and all that was done to fix it was the dealership drilled new holes in other places with bigger screws.
This was tacky....I did not buy a used unit, I bought a new unit and do not expect to have multiple drill holes in the furniture. There was a leak in the ceiling that ran into the bathroom and outdoor kitchen. The dealer said they fixed. Several months down the road, the floor in front of the bathroom and bunkhouse started getting soft.
It go so soft you couldn't even walk on it. The dealership look at it and the wood is rotted. The whole floor is going to have to be replaced. A BRAND NEW UNIT!!!
There is much more to divulge but I am tired. I highly suggest anyone considering purchasing a Keystone to be CAUTIOUS. I thought they were the better units but to my dismay it is evident they are not. I am requesting Keystone exchange me for a new unit and compensate me for the months payments I made when not having the unit.
I only used it 4 times out of a full year because of careless and bad craftsmanship.work.
Review about: 2017 Keystone Outback Bunkhouse.
- , Florida

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Apr 14, 2017 2017 Keystone Outback 325BH

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We purchased the trailer brand new around July of 2016. Used it 3 weekends and one trip for over 4 nights. It was in the shop for the awning not extracting correctly, the front motor sounded like it was dying a painful death. A lot of moldings had to be re-tacked up. Nothing too terrible. We had it winterized and stored. We pulled it out 3 weeks ago for a quick weekend trip. Before we even took off....the cabinet door above the bed just fell off!! Ripped right off the hinges. We have one more above the couch that is starting to do the same thing. We closed the trailer up to walk to the beach. Got back about 2 hours later and a piece of molding fell off of the main slide. TWO screw heads busted off. One that holds the ground wire for the hot water heater, and one that holds up wires connecting to the main slide, so wires were dangling down. Luckily we were parked and ready to take it into the dealership to fix it, but still. Then the awning that was supposed to have been corrected, wasn't. It still retracted incorrectly and now the other motor sounds like it's dying. We are ABSOLUTELY DISAPPOINTED IN THIS TRAILER, which is sad because we really liked it. Haven't taken it out once without a problem so can't say I love it.

Very disappointed in the quality of this Keystone. We tell everyone to stay away from them.
- , Oregon

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Oct 04, 2017 2017 Keystone Passport 3220BH

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I have had nothing but troubles with this camper. First time out we had to use furnace and woke up in the morning to walls that had condensation on them. The 2 awnings would not stay in place. When taking the outside kitchen water Quick connect apart it just fell apart. Third time out this year I found the cable that moves the main slide has cut the support arm. I brought camper back to place I purchased it and was told Keystone says it was suppose to operate that way. It coaght my attention because the rubber grommet had came off and had slide on the cable. The roof had a water leak due to about 3" had very little silicon on it. I was told that the camper was over 90 days old and not covered by warranty. The main bed mattress is junk. I do like the way it pulls because of the longer distance between axles. I feel Keystone does not support there product. I left them an Email and asked to be called and never herd from them
- , New York

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Aug 11, 2017 2017 Keystone Montana 3160RL

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Very comfortable, tows easy, Rear living room is nice. Great craftsmanship. All features very well planned out. Montana is the #1 rated trailer on the road for the last 12 years. LED lighting along the crown moulding makes this trailer a winner
- , Colorado

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Oct 18, 2017 2017 Keystone Montana 3160RL

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I am very disappointed with the 2017 3160RL Montana. The only reason I have not returned the unit is because of the outstanding service from B & D RV Sales. You should really thank B & D RV Sales for their prompt response on fixing these issues. Let’s look at what we have had so far: Rear Air conditioner does not work, hydraulic leak that almost stranded us, heater board burned out which was a really cold night, Power relay quit working, DVD player remote does not work and by the way for a luxury camper, it should be a blue ray payer, and the remote TVs are not hooked to the entertainment center. Please stop calling it a luxury camper! The under carriage is loose and floppy. And the holes in the floor for piping and hoses are not sealed, that would allow mice and bugs to get in. Gasket on front storage compartment came off. Water pump came loose and vibrated making terrible noise. Molding above the kitchen table fell down and jammed in the hydraulic slide. Several shades have broken. The door side fender almost fell off, missing screws and loose screws, on both sides. A gap on the kitchen table where the two leafs come together had to be fixed, I can hardly wait to see what happens next. The one issue we have not fixed is a doozy. When my 135 pound wife walks across the kitchen floor; the center island bar sways to and fro. Either you do not care or a brace was left out! When I first found the 5th wheel camper I loved it. I thought the moving island was due to not all of the stabilizing jacks down. Guess what? The Grand Design’s kitchen island bar does not move!
- , Utah

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Apr 26, 2017 2017 Keystone Montana High Country 310RE

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WARNING-Keystone is NOT the company of quality and service as in the past. Late September 2016 we purchased a 2017 Montana High Country 310RE. We uncovered it a few weeks ago (March 2017), discovering roof issues. Trying to keep this short as possible, my review consists of their actual response to not honor the warranty and our response, which they have completely ignored. Our dealer is shocked by their response, and is also stuck, trying to help us.

KEYSTONE RESPONSE-As discussed and relayed via phone, we have fully reviewed your case file, and photos provided. Keystone does respectfully decline participation in the request of replacing your roof. This will be our final determination regarding your case. This is a warranty exclusion outlined in your Owner's Manual which I have attached to this e-mail and summarized below. "Keystone will not be responsible or liable for incidental or consequential damages of any kind or nature that result from any defect in the recreational vehicle. The disclaimer of consequential damages is not dependent upon the warranty fulfilling its essential purpose." Please note, Keystone does not recommend aftermarket products for their units. Any failures or issues that may arise or are related to or from an aftermarket product will not be warranted.
We do appreciate the opportunity to review your request.

OUR RESPONSE - Wow. That's all I can say, is wow. The warranty doesn't cover defects of a trailer that left the factory with waves, uneven plywood, and areas of the plywood lifting off of the frame?? There are also areas of staples coming up and no flashing to protect the rubber roof from the plywood. We have read and found information from those who didn't find these defects until they discovered leaks in their travel trailer. I guess we should just be happy we found this mess before any leaks occurred. But, according to the statement below, Keystone also states it will not cover any aftermarket product. So, if we repair on our own, in order to keep the trailer from leaking, this will void the entire warranty??? This is all very confusing... We thought warranties were made to cover defects??? We never would have dreamed to look for 'fine print' such as this in an owner's warranty manual.

We thought maybe some of the minor issues we had with our previously owned 2013 Outback (we purchased brand new, because we found more time to start camping again) were because it was smaller and considered more of a mid-line quality travel trailer. About 12 years ago, we purchased brand new and were the proud owners of a Montana Mountaineer. We really enjoyed that trailer, but time didn't allow us to use it much and we regretfully sold it. So, we thought by spending our hard earned money (quite a bit, I might add) to again purchase a 'better quality', top of the line, Montana High Country, we would not have many problems. This purchase of the Montana High Country, in addition to our previous purchases, shows how much faith we had in Keystone. Our plans were even to purchase the ultimate top of the line, Montana, in a few years, as our retirement 'home'. I guess, since we never encountered any major issues before, we have been disillusioned in thinking that Keystone cares anything about their customers.

Mr. Jackson, we are just sick over this. We purchased this trailer at the end of September 2016 and have only been out in it twice before putting it away for the winter. We are not trying to 'pull one over' on your company or get something we don't deserve, we just want to be treated as a respected customer. We are very confused. So, if the warranty doesn't cover DEFECTS, do we sue Keystone for selling us a lemon?
Respectfully,


- , Missouri

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May 05, 2017 2017 Keystone Montana 310RE

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Just picked up our new 2017 Montana HC 310RE. Overall looks like good quality. I have a great dealer who is taking care of some minor problems which Keystones Quality Control Team missed. Bike rack drilled wrong, bounces off back of camper while in transit, missing stone off fireplace, biggest gripe is spending $50,000 on a camper and the mattress is junk. Thin, hard, no support, something that should be on a bunk bed at a kids camp. Contacted them..."thank you for making us aware of the problem".
- , Maine

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Aug 03, 2017 2017 Keystone Montana High Country 310RE

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RUN RUN RUN we have owned 7 campers we have camped for 20 years and BY FAR this is the worst unit we have ever owned. We have had 12 issues in the short 3 months we have owned it. We have used it once the rest of the time it has been in the shop. Dealership had poor service department. As far as Keystone they are the biggest joke ever!!!! Good luck getting anyone on the phone or to call you back and when you dismally get someone they could care less. NO CUSTOMER SERVICE AT ALL!!!! I intend to make it my life mission to spread the word how terrible Keystone RV's are. We truly loved camping raised our children to camp also they own their own units but after this I don't even want to camp anymore. I owned two Forest River camper a very good product so if you are in the market for a new camper look at Forrest River. We are in the process of trying to get Keystone to buy our unit back if anyone has any information on this please share.
- , South Carolina

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Sep 06, 2017 2017 Keystone Hideout 308BHDS

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Great overall camper but when dumping the black water from the rear bathroom you have to literally get on your hands and knees to pull the valve which if anyone knows that's not very sanitary at a dump station.
- , Michigan

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Aug 27, 2017 2017 Keystone Montana High Country 305RL

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Love the floorplan. Quality is horrible. I am so disappointed. We have already had to have the roof replaced. When they did this they didn't do it right and now the panel under the top layer is lifting. When they put the roof on they put the air conditioner cover on wrong and it is now off due to it being on wrong and the heat. The fridge takes 40 hours to get down to 36. It leaked all over the floor and warped the wood under the fridge. It leaks in the outside panel. The dining area slide is not working correctly and is tearing up the membrane under it. The two rubber strips on the front of the cab under the bed area keep flying out of the little slots flapping all over as we drive. We have had to stop and keep putting them back in the slot and finally just cut them off as they were all stretched out. When I was cutting them off I noticed the screws they were covering were backing out and I had to get my screw driver out and screw them in. We keep getting warnings for the hydraulic lifts. It keeps telling us to bring them up manually. So needless to say it is going back to have work done which takes weeks. We are having to cancel our trip to Tahoe and probably our trip to Utah. Not happy at all. As I said love the floor plan but they could have spent some time on quality.
- , California

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Aug 30, 2017 2017 Keystone Montana High Country 305RL

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ours is missing side skirt.water runs down the back of camper instead of gutters.one chair loose.staples in bedroom floor carpet.radio has been replaced already.two blinds broke.keystone refused to fix water draining down back of camper said it was an ac design flaw.i said it was a safety problem running down the power cord.they do not care.
- , Illinois

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Feb 19, 2017 2017 Keystone Avalanche 300RE

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Presently using the new RV. On first impression, there seems to br plenty of storage, drawers, cabinets, ect. Not so, They are all small and not too deep. The batheoom is
very small and storage almost non existent. There is no place for a towel rack. Advertised as year round use, but in my opinion, it may be good for a weekend, but certainly not for extended use like I need. I made a mistake buying this one. On the plus side, very easy setup, light to pull, and the large refrigerator is very good. There is very good storage in the basement.
- , Georgia

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Aug 23, 2017 2017 Keystone Sprinter 29FK

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Unit has a nice layout.
Appliances are nice
I have owned the 29fk exactly 1 year and 6 days.
I also paid 3000.oo dollars extra for what they call" Priority Customer extended service!
Upon reflection , I WILL NEVER DO THAT AGAIN!!

It has been used on 3 one week trips
It has been back to the dealer twice for maintenance. first trip out, the toilet showed to have a defect. It took a month to get it fixed , the short time was because we contacted the owner of the dealership.

We complained of shoddy carpets and that the rollers needed to be of a larger size in the bedroom slide out as they were cutting the carpet. I also complained of the rust on the frame of the unit. The was in MAY of this year. The secons trip was August for the front room Air Conditioner. Again prior complaints about carpet and frame rust.

We were told that the A/c could not be fixed until the end of September.
Again , a call to the owner produced better results.

We were told that the manufactorer would not stand behind the rusting frame of upgrade the rollers on the slide to prevent the carpet damage.

The frame looks like an old ship they pulled out of one of the Great Lakes!!

I had a Forest River product that I traded in on this unit , the quality was MUCH better.

I suggust you look under any unit you may buy
and I would avoid products such as this!
- , Texas

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Dec 06, 2016 2017 Keystone Outback 299TBH

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We purchased the camper new. First hard rain ceiling leaked in bathroom. Now in 40degree weather the walls sweat so much water pools up by the walls. Have to open all cabinets to keep clothes from mold. Windows do sweat as expected but 6"up the wall water beads up on the wall seems way out of line. I have also had to repair the sewage drain pipe valve joint which was leaking. The leakage filled the belly of the camper. I had to cut the liner to clean out the mess that was inside. The smell in the camper was almost unbearable. It is our house so we could not stay anywhere else. Very disappointed in the camper.
- , Tennessee

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Sep 10, 2017 2017 Keystone Outback 298RE

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We bought our Outback July of 2017 in Roanoke VA. First TT we've ever bought. We walked through hundreds over the years. We fell in love with this floor plan. So we bought it. We live in this TT full time. I travel all over the country for my profession so we tow it and park it for 13 weeks yearly. We've really only had one problem so far. The outdoor kitchen, which is poorly designed, leaked because the faucet some how cracked when the door was closed. I suspect when it was being shown at the dealer ship someone didn't put the kitchen spout and gas hose away properly and just slammed the door shut. So we woke up one morning with water ALL OVER our kitchen floor into our bedroom. We found the problem of course and then took the outdoor kitchen out. That area now houses our outdoor TV. The only other issue is the molding strips in the ceiling. A couple of them aren't attached to the ceiling well, so my husband got liquid nails and fixed one. The others we are not sure how to secure without holding them up for hours. Other than that, we don't have any serious issues at all with our Keystone. So much space and storage that I don't even have half of it filled. I wouldn't discourage anyone from purchasing this model.
- , Virginia

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Jul 25, 2016 2017 Keystone Outback 293UBH

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We purchased to live in for a few months when we moved out of state for my husband\'s job. On first campground hook up, kitchen sink will not drain. After calling keystone and place we purchased multiple times, NO HELP. We have a warranty. VERY DISSATISFIED!!!
- , Alabama

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Jan 13, 2017 2017 Keystone Montana 293RK

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This unit was bought in Feb 2016 and has been in for repairs for 10 weeks and 4 days. Quality control at Keystone is non existent.
Refrigator was out for 5 weeks and we were stuck in Texas waiting for repairs. Was not done properly and now Keystone has denied any further repairs.
FOR SALE sign goes on as soon as I retrieve the trailer
- , Arizona

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Jul 27, 2017 2017 Keystone Cougar 283RETWE

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the quality of this trailer was abysmal many interior panels and the decorative panels on slide came losses after a year some sooner. the step to top was spongy when removed one of the boards was in two pieces bark ran between them. now at two years the molding between front cap and roof came lose.
- , Oregon

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Jul 01, 2017 2017 Keystone Springdale 282BH

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Love this trailer, no problems with any of it. It's great, I have friends who have had their brand new trailer in shop many times for problems.. not me...no problems here we are very pleased with this trailer. I would buy another one if I could and definitely recommend it to anyone looking at trailers..
- , California

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Jul 23, 2017 2017 Keystone Cougar 281BHS

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Our maiden voyage. Went from Redding to the Grand Canyon then to State parks like Arches. A/C didn't work, Electric hitch failed, Walls inside trailer fell off. Warranty fixing but will trade it in for another one, not Keystone. We had our grandkids with us and they were just miserable in the bunkbeds. The original trip was going to be 21 days...Lasted just 8 days with 4 days in a motel. No more Keystone products for me.
- , California

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Feb 05, 2017 2017 Keystone Cougar Lite 278RKS

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Not a good experience .my fifthwheel has spent more time in warrenty repair. And it still wasn't fixed right. On top of that while we were getting it, and it took 3 days , us being stuck waiting on paperwork even thought the deal was worked out in advance. The pantry fell apart dhurning our first trip along with the trim over the couch and trim in bathroom. While it wad in warranty repair for 7 weeks. The table was scratch, the oven door. Was dented, the table was scratch, and we didn't get our remote for our dish back. I almost forgot, the outdoor kitchen latch wouldn't work and we had to pay to get the latch fixwd ourselves. Noe the slide is tearing up my front room floor., and because the latch in the outdoor kitchen still doesnt work right, someone borrowed iur outside stove and i have no paperwork on it so i can replace it. Thereis no storage so would not be good for full timer
- , Arizona

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Jul 28, 2017 2017 Keystone Bullet Premier 26RBPR

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This is a very beautiful trailer. The two slide outs really open up the floor space. I absolutely love the storage space within this trailer. A large pantry, paper pantry and linen closet. It also has a beautiful entertainment center. Overall, well designed and efficient. We are looking forward to many years of enjoyment in this trailer.
- , Montana

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Aug 02, 2017 2017 Keystone Bullet Premier 26RBPR

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Loved mine until it broke down 225 miles from Fairbanks. Single leaf spring system failed on the right side. Now paying $125 per night for a hotel room waiting on RV repair shop and KEYSTONE to get me back on the road home to Texas. Not exactly what I was promised at the time of purchase as related to roadside assistance and warranty work.
- , Texas

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Oct 16, 2017 2017 Keystone Sprinter Campfire 26RB

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Filon wall is broken under drip rail on slide side. This unit left the factory like this the area is not noticeable was doing maintenance caulking the roof areas when I noticed the area about 3-4 square inches you can see where they tried to hide the spot in the factory. They will not repair the damage because they said in their determination it was caused by me. No damage to the drip rail or the moldings so it did not happen under my watch have had other manufacturing issues very poor quality control. Do Not Purchase a Keystone product they will not stand behind their product
- , New York

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Jun 08, 2017 2017 Keystone Cougar Half-Ton 268RLSWE

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I bought this 5th wheel 6 months ago, and the front cap is cracking. Keystone is only offering to do the BARE MINIMUM to correct the issue. I asked to speak to a manager at corp office was told NO....
- , California

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Apr 23, 2017 2017 Keystone Passport Grand Touring 2670BHWE

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I purchased this unit 4/20/17 I love the room and floor plan - however when we got it home I tried opening the coach door and the key assembly came out with the key. That was first red flag! We went on our first camping trip the same day - so as evening started setting in I was drawing down the privacy shades and one side of shade would not come down all the way, so it was at a slant and off by about 4 inches. Then as I tried to figure out how to fix problem the screw pulled right out of hole. Then later in night when I was washing down tub before putting my youngest in, I noticed the tub surround was not sealed good and in the bottom corner clearly not glued up against wall. So another project I need to add to the list.
This was all in the first 24 hours of buying this unit. I am actually very concerned about the lack of quality construction. I did purchase the extended warranty - but I don't know for how much longer we will have this unit.
It looks great and we are hoping the dealership will help resolve situation. Waiting for call back from them.
- , California

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Jul 24, 2017 2017 Keystone Springdale 253FWRE

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One of the selling feature of this RV was the one piece recycled "plastic" floor that will never rot, warp, etc. Within a year of purchase (in Michigan so only summer use) the floor by the refrigerator and stove has a HUGE dip in it as if it has warped. Brought it to the RV place we bought it from. His crew cannot fix the floor. It is directly over the heat ducts and there is not enough support from the underside to hold it up. Have paperwork back and forth with Keystone to see what can be done. I am just sick over this. After a month of paperwork back and forth, I don't want it "fixed" I want my $$$ back!
- , Michigan

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Oct 07, 2017 2017 Keystone Bullet 248RKS

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I bought this model due to excellent floor plan. But in 1 year I have own it it has been a nightmare. Everything is falling apart and quality is very poor. Gave up on warranty because Keystone refuses most of them. I jade to replace all tire first 6 months. Axles had to be bent to shape. All springs replaced because it sagged so the tires were going through the floor board. I paid $3000 to have it fixed during warranty period. All the counters Have come apart when water got on it. Toilet has constantly plugged up. Windows jam. The TV console has come off the ceiling. I will be selling it when spring comes. I will never buy a Keystone!
- , New Mexico

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Jan 15, 2017 2017 Keystone Passport Ultra Lite Elite 2450RLWE

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The floor plan is perfect, but the slideout needs to be bigger. Not a criticism, just a suggestion.The overall workmanship is okay but does gave problems. Yes I know its an ultra lite and all that, but tape to seal seems that curls up and starts to fall off, wobbly walls, etc is another. And getting the dealer to do something is like pulling teeth. Im told that the dealer service problem is nearly universal. There are a few other little annoyances.
- , California

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Aug 08, 2017 2017 Keystone Springdale Summerland 2200mb

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bought this trailer from dealerin Mass. have traveled 7000 miles so far. only one problem and they fixed it.this is a great rv.for 2 adults. the 2200mb has everything comfort lots of room a great bathroom and TV to boot I would recommend this rv very highly.
- , Connecticut

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Jun 08, 2017 2017 Keystone Cougar 21RBS

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After months of research and looking, we decided on the 2017 21ft cougar. We loved the floor plan, especially the king bed. It is roomy, comfortable and tows nicely. Even in a hard rain and downpour, the cougar was quite comfortable. The dealership was actually just down the street from us. We appreciated the salesman knowledge and his outstanding professionalism. All our questions, concerns etc were more than
Answered. Love our cougar!
- , Wisconsin

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May 15, 2017 2017 Keystone Hideout 212LHS

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On the maiden voyage of our camper, we noticed a number of things wrong with the unit. A support for the bunk was snapped in half, the dead bolt would not engage, there was a 2 inch gap between the door and the door frame, the microwave had a broken part, the sink squirted in multiple directions and a list of other problems. These issues should have been caught before it ever left the dealer. Keystone should have been more sympathetic to their customer concerns instead of telling them that that is what the warranty is for. The unit was in the shop for the first month of ownership and it still isn't repaired properly. Keystones response is "what do you expect us to do?" I expect you to treat me like you appreciate my business not just my money
- , Georgia

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Oct 14, 2017 2017 Keystone Passport 199ML

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We purchased our new Passport travel trailer in May from dealer in Aloha, OR, and have been very disappointed with the workmanship. It is a 6 hr drive from our home to dealership so very difficult to get them to address our issues with their appointment/drop off policy. The Inspection Policy/Report posted in the RV is a joke. Perhaps the workman forgot his tools… ie screws/screwdrive/rench/glue gun, vacuum! We had two trips to select and then pick up the RV; each trip is 12 hours. When we discussed these issues on the phone with the Salesman who first met with us, he was very indifferent and blew us off. Shame on us for not reading other customers reviews on this RV dealership in Oregon.
Here is a list of problems and issues:
1. Screws to support table were loose,
2. Under sink faucet fitting was loose so water was streaming through cabinet soaking carpet and dripping out bottom of trailer,
3. Outside handrail is loose at bottom and no way to tighten it,
4. Sawdust scattered on the floor and fell out of window ruffles,
5. Screws too short on sofa bed bracket and it broke within 3 weeks,
6. No caulking between shower wall and tub which will be invitation for mold/mildew,
7. Trim board at ceiling above Murphy bed detached,
8. Smoke alarm goes off within 10 minutes of baking,
9. Trim on Murphy bed support foot rail has 2 missing pieces,
10. Screws/bolts on tongue of trailer were loose,
11. Awning has slipped out of bar
12. Awning support brackets on one end are bent. These awning problems are not due to anything on our part as we have so rarely used the awning and been extremely careful.

Service department in WA hopes to get the faucet, railing, and awning issues addressed at dealer on our second visit within 3 weeks and after waiting 3 weeks for the first appointment. RNR found this last serious issue with the awning and has ordered parts for replacement. Thankfully the service person called/spoke to us about the awning bracket situation. It was suggested that perhaps the defect ie bracket problem was from the very beginning or done at the dealerships when they attempted to move the RV or to repair the awning fabric tubing. Hopefully repairs will be completed by the end of October.
We owned a Mallard trailer for 11 years but thought this Passport layout with the Murphy bed would be a step up for us. Now we are dealing with poor workmanship throughout the Passport. We do like the flooring, LED lighting, and Murphy bed design, but miss the other features we had in the Mallard like grey water tank that allowed 3 showers (always short) before having to pull it to a dump station. Now we catch all our dish water in pan and water the local vegetation and take outside showers so we can stay in our spot for 5-6 days.
Not a happy camper at this time.
- , Washington

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Oct 15, 2017 2017 Keystone Summerland Mini 1850FL

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LOVE LOVE LOVE IT!! Perfect floor plan for our 3-person family. Fully loaded for a mini with nothing to add. Tows like a dream, amazing sleeping space and big kitchen area. Construction quality is superb! The bathroom is perfect size, and wife loves outside vanity with mirror. Storage spaces are impressive. Windows in upper and lower bunks a must for sleepers and ventilation. AC and heater work fantastic!!
- , Michigan

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Jun 12, 2017 2017 Keystone Springdale 179QB

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This is a low end but solid coach perfect for first time or people that like to only travel a few times a year. Some of its draw backs are in the interior design. Fore example one side of the dinning area is almost inaccessible due to the probity of the sink. A simple 45 cut on one corner of the table would have fixed this. In other areas the craftsmanship is hit and miss. On the good side it towed and tracks well, has a large refrigerator, large propane tanks and no leaks. The bath is a full bath. The large windows let in a lot of light and provide a panoramic view from the winter. All the a appliances are brand names and serviceable at most dealers.
In conclusion the coach is a good value but as with all rv, buy the extended warranty if you are going to keep it for a while.
- , Washington

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Oct 05, 2016 2017 Keystone Summerland Mini 1750RD

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Fabulous camping trailer. Has a full bath and everything you need to be comfortable. I highly
recommend it! Queen bed, sleeps 4, cooktop, radio, ipod connection, cable tv hookup. Great AC unit and furnace.
- , Kentucky

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Aug 02, 2017 2017 Keystone Summerland Mini 1750RD

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Husband & I live in full time. Love counters and enjoy large rear window for viewing. Like that there is no carpet. Shower works good. Window air keeps up. Some problems with fridge when first got, but works now. Water heater pilot goes out sometimes. Empty grey tank frequently. Over all, I like.
- , Nebraska

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Jan 30, 2017 2017 Keystone Summerland Mini 1750RD

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GR8 lightweight camper. GR8 floorplan for small camper.Giant rear window, must get the back into spot(river,lake stream, woods)
Having regular A/C like at home is a plus, it runs on house extension cord without blowing fuse from rooftop units.

- , New York

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Aug 17, 2017 2017 Keystone Bullet 248RKS

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this rv was not bAd but the warrntiy work sucks and keystone does not stand behind there warrnity. i paid more than 30000 dol for this rv and keystone and camperworld more or less told me to stick it. the mattress is bad and the floor is comming up but they said o to bad that is your problem. i feel sorry for anyone that gets stuck with keystone or camperworld.
- , Colorado

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Nov 21, 2016 2017 Keystone Bullet 248RKS

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Have only owned this for about 2 months. So far we love it. The floor plan is perfect for our needs. My wife and I have plenty of room for our selves and extra if the kids/grad kids come along. We are pulling it with a Chevy 1/2ton. Doesn't pull so well with a stiff head wind. Need to have serviced to adjust the slide out and black tank flush. Other than that, no problems. We love it so far.
- , Kansas

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Nov 29, 2016 2016 Keystone Montana RL3160

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Waisted 10 weeks of warranty trying to get in to service faculty . Poor support from Keystone and now a fight to get it fixed . Roof is not well made or installed well , Front cap has dings in it , they blame on rocks . Traveled 5000 miles next to Cedar trailer and it has no chips , strange ?? Not even the lower portion of my RV has no dings , just cap
- , Texas

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Oct 29, 2016 2016 Keystone Raptor 422SP

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The quality of construction. Bought 5 months ago. The bedroom slide cable broke before we even left the lot after the purchase. The speaker switch in the bedroom was mailed to me because it didn't work and was not in stock. With in the first week one of the louvered panels fell out of the bedroon closet door. The in command control center has to be shut down and restarted every 4 or 5 weeks so it will reconnect to the BCM so you can turn lights on/off. The ac unit in the garage runs about 3 hours shuts down and won't restart untill the next day. The valve for one of the black water tanks will not seal. The fresh water selector valve allows the fresh water tank to fill and overfill when in the normal flow position. The antena raising and lowering crank leaks water when it rains and it is located over the center of the bed. The front door window leaks. The rear awning half fell off with in 4 weeks of buying the unit and had to be reinstalled. The grey water tank fell out from under the RV. The generator has been run off and on for a total of 20 hours and now will not start. This is most of the problems I have had with this RV. It is now 6 months old and has been pulled twice fora total of about 350/360 miles. It was pulled about 330 miles the day it was brought home and later was towed 24 miles round trip to a local camp ground for the week end.
- , South Carolina

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Sep 09, 2016 2016 Keystone Fuzion 422 Chrome

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We purchased this beautiful unit new just 5 months ago. Our front AC will NOT COOL the main living space. The dealer has replaced the AC etc...we finally got the dealer to listen to us and had them run a camera scope down the main AC duct. IT HAS A TWO FOOT CRACK in the duct work!! No wonder it will not cool down. (it gets down to a warm 84). Now we are receiving the run around from Keystone about how they intend on repairing such a large issue. Not to mention this unit has been sitting at the dealership for 38 days now. I have called my local news station and am in the process of getting them in touch with everyone I know that has purchased a Fuzion Chrome or even had an experience like we have. Do NOT BUY A KEYSTONE RV!!!! Very POORLY MADE and the dealer nor Keystone gives a HOOT! Hopefully this news story will cause the attention this issue needs and I can get my $75K camper repaired.
- , Georgia

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Jan 09, 2017 2016 Keystone Fuzion 422 Chrome

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We purchased this beautiful unit July 2, 2016, but did not remove it from dealership until August 18. The unit initially leaked water from the air-conditioning vent over the master bed. Several weeks of testing showed duct work which was not attached and a RV which required a third air conditioner. Keystone and our dealer worked continuously on the issue until they corrected the cooling problem. ... We are very happy with the service we received.... However, we just discovered the small shower in the Toy Hauler does not empty and the water runs into the kitchen. ... We have notified Keystone and hope to get similar service as in the past. ... We are now testing everything in the unit to ensure all bugs are worked through while the unit is under warranty.
- , Tennessee

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Jun 22, 2016 2016 Keystone Fuzion 414 Chrome

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Awesome RV in appearance and features. Horrible workmanship. Water line connections cross threaded and badly leaking. Wires to lights not hooked up. Sound bar inoperative. Dealer doesn\'t care, Keystone responded saying I was somehow at fault for failing to maintain my vehicle (unit is one month old). I like the floorplan and use, and cannot afford to just walk away from it, but would recommend that anyone in the market for a toy hauler to tread carefully!
- , Washington

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Jan 30, 2017 2016 Keystone Residence 4041DN

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Great floor plan and lots of space I love it. It definitely is worth the money and I wouldn't have any other RV. It really is an amazing build and gets five stars across the board from my family and I!
- , Florida

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Oct 14, 2017 2016 Keystone Montana 3911FB

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Purchased my Montana Dec 2016. When I was moving into it I hung my clothes in the closets and the whole rack fell, the master bath toilet leaked, and the underbelly hatched leaked. Dealer came out the same day and fixed the closet and the master bath toilet. Hatched leaked again and the dealer came out and fixed it. Ended up leaving and coming to Mississippi. Recently, I had to put it in the shop for the following:
1. Rear A/C leaked when it rained - dealer said it was over tightened and replaced the gasket. IT STILL LEAKS
2. Front A/C doesn't cycle properly - dealer checked it and said they could not find anything wrong - I CAN SET IT ON 70 AND IT WILL NOT COME ON. HAVE TO TURN IT OFF AND WAIT ABOUT 10 SEC AND TURN IT BACK ON AND IT COMES ON.
3. Shower leaks into the underbelly - replaced the show drain - THE SHOWER STILL LEAKS.
4. Kitchen cabinets have a very musky smell - dealer could not find anything wrong. WHEN YOU PULL OUT THE DRAWERS IN THE KITCHEN YOU CAN SEE THAT THE BOLTS ARE RUSTED.
5. Main awning leaks when it rains. Dealer says the drip rain wasn't caulked correctly so they re-caulked it. STILL LEAKS
6. Front hatch for the underbelly leaks. Dealer stated that the door gasket was not installed properly so they replaced it. STILL LEAKS
7. Bottom drawers on my dresser did not close. The supports were not mounted at all. THANK GOODNESS THAT IS FIXED.
8. My stairs going into the bedroom made an awful noise. The bracing for was broken. THAT IS FIXED.

So here I am in Mississippi and I am living in my trailer because of my job and I need to put it BACK in the shop one week later. My husband works out of the country so to get it to and from the shop it cost me $ 150 each way, I have to take everything out of my frig (just went to SAMS and restocked my frig) and find somewhere to stay while it is in the shop. Called Montana and they are not willing to accommodate me for any of my cost. They did inform me that I needed to get the leaks fixed to prevent further damage - really. I have owned a fifth wheel off and on for the past 20 years. If I ever get my Montana to a point that I can get rid of it or trade it in I will NEVER buy another Keystone product.

The RV park that I am in has 5 Montana's in it that the A/C leaks - why doesn't Keystone issue a recall?

- , Mississippi

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Jul 26, 2017 2016 Keystone Springdale 38FL

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Don't buy this camper! Built to specs means the floor sags after 1 month, brand new, and the refrigerator quits after 1 year. And no one is accountable, not Keystone or the dealer. Lawyers say not worth the money to fight it. Grand.
- , New York

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Mar 28, 2017 2016 Keystone Montana 3820FK

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Improperly designed ducting and return system. Poor practices for materials chosen and prep work on surfaces to be painted. Corrosion set on a new RV.
Ducting is too restrictive for suction side pressure to be relieved causing coffer dam to fill with water around evaporator coil and eventually overrun into return duct. One AC unit has dual coffer dams so it is not an issue the other has only one then dumps straight into the duct. When installing our waste master sewer system and storage box I noticed excessive frame and slide out corrosion that had set in on all hardware. So I planned to get it to where it "should have been" as a new 2016 RV. I began removing the coroplast underbelly to discover over a gallon of water that had collected on top of it began to dump out and expoused the inside of the frame rails rusted as well. While cleaning and prepping the frame to be repainted with undercoating I noticed several instances where it appeared that the frame was rusted and not cleaned prior to painting which kept the paint from actually sealing and protecting the metal. Also, when we were staying in the first week I noticed one of the tanks (Grey 2) was never indicating its level upon chasing the wires from the control box in the underbelly to the tanks I discovered that both grey tanks were wired to the same sensor line so I separated the lines and now they report independently. In attempts to fix the ac ducting issues I replaced all the output registers with 5" vents and still was prohibitive. While washing the Return filters I noticed that the holes that were cut were between 30-40% smaller than the open area available on the registers so in attempts to fix it I opened them up as well to match the oem registers things seemed to have helped but still not enough for the ac system to drain until it cycles off the fan. Other than that we love the RV and it's floor plan just wish shortcuts that were taken were avoided and done right I would have been willing to pay more for an RV that I knew was properly designed and used materials that would have adequately protected against corrosion.
- , Texas

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Oct 27, 2016 2016 Keystone Montana 3820FK

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My wife and I bought this fiver last weekend overall the quality is pretty good as far as the interior and other things go but the quality of the frame and supporting hardware/ coating is horrible! Every single piece of hardware is corroded beyond believe I have twisted off more rusted heads of screws than I can count while dropping the undercover to install the waste master and it's storage bin and it's not even a year old! I love the floor play as does my wife but very displeased in their quality I will be spending the next several weekends redoing the entire underbelly with SS hardware for non structural applications and replacing hardware for structural followed by sealing everything after cleaning and rust converting.
- , Texas

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Aug 13, 2017 2016 Keystone Montana 3820FK

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This is by far the best camper we ever owned (we have had 7)
its fit our needs perfectly and has plenty of storage all hook ups
when we had an issue the deanship we bought from and Keystone have been very helpful in resolving our issue in a very timely manner
- , Florida

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Oct 08, 2015 2016 Keystone Avalanche 380FL

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It says that you can sleep 8 but in fact you can only sleep 4. The two sofa bed up front cant be open at the same time. Very poor design for a 82000$ fifth wheel. Other than that i like my floor plan.
- , New Brunswick

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Aug 27, 2017 2016 Keystone Avalanche 380FL

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Absolutely love the layout of this fifth wheel. It is very easy to hook up/ setup. My disappointment comes with service after the purchase is made. Our front AC unit has not worked since the time of pickup in February 2017. It was returned to the dealership for AC service and was returned to us exactly as it was dropped off. We were told that the AC had power because the fan worked and there was no qualified techs to look into it further. VERY disappointing to have a brand new unit and not be able to enjoy the amenities that are promoted.
- , New York

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Jun 26, 2016 2016 Keystone Montana 3791RD

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we bought our 5th wheel on 6/30/2015 since then we have had a problem with the air condition was replace in the summer time when it was hot had to also replace the mother board when it was cold the furnace didn\'t work then again this summer the same air conditioner didn\'t work we had a dealer come out to check the air conditioner the service rep stated he thought it was the mother board again when I called 3 weeks later to find out when the board was coming in fred the manager of service stated that\'s not what the service rep said that there was nothing wrong with it my husband got extremely upset because this is not the first time this happened so its hot in the summer and cold in the winter this is ridiculous that you buy a brand new 5th wheel and you are treated like garbage we have found a very reputable service person who actually knows how to fix rv\'s all that was wrong with our 5th wheel air conditioner was sensor a $14.00 part that dealer couldn\'t detect the service expert fixed the sensor in less 15min I will never use that dealer ever again and my daughter and son in law are looking for a 5th wheel and they wont be looking there and I will make sure there are other people that don\'t make the same mistake that we have made my husband will not even go there for any supplies at that store a dicrutalled owner of a Montana keystone model no. 3791rd
- , South Carolina

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Jun 29, 2017 2016 Keystone Montana 3791

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Overall out montana is an excellent rv. We have had it for 16 months and everything still works well. Hydraulic system, frig, inverter, electrical sys. All windows, ac, roof, hardware all have withstood about 7,000 miles of travel.
Unfortunately, our tires are the worst I have ever encountered. If you have " Trailer King" manufactured with the date of 1615, I would get rid of them. I had my first blowout at about 4800 miles. Air pressure was checked the day before and was at 75 pounds. I was travelling at 62 miles an hour and the tire came completely apart taking part of my skirt with it. Next tire went 600 miles later, thankfully no damage. 350 miles later my morning check revealed a tire that was flat. Bought 2 tires and found that my 4 tire was starting to seperate.
Besides the tire problem I am happy with the overall performance of our montana.

- , Florida

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May 28, 2017 2016 Keystone Montana High Country 375FL

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I have owned my Montanna for a year now and is by Far the best rv that I have owned! Beautiful inside and out. Nice durable furrniture. Spacious bathroom with a awesome shower. Master bedroom with king size bed. Plenty of storage. I pull this beast with a f250 6.7 powerstroke and it pulls very nicely. I will definitely buy a Montanna again.
- , Texas

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Jun 30, 2016 2016 Keystone Montana High Country 375FL

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The absolute worst FW i have owned. I have had 2 other Montana\'s, an 02 and an 09 and now this POS 16. the wall was pulled apart by the slide, wall beam not welded properly, closet fell apart, recliner broken, roof coming off screws striped,moldings coming loose, sound system is terrible, window shades falling apart,A/C wired wrong,front thermostat runs rear A/C, rear thermostat runs front,shower faucet striped and leaking, I have seen better quality in a $4000 Coleman, but i paid substantially more.
To say i\'m disappointed, would be an under statement.
It\'s So SAD. BEWARE!!!!
- , South Dakota

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Jul 12, 2016 2016 Keystone Montana High Country 374FL

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Bought this Montana high country. Upgraded from a small Adirondack fifth wheel. Probably should have kept the old paid off one and dealt with it. We do full time. I travel with work. So it\'s our home on wheels !!! Since week one I have had problems. First the fridge it didn\'t keep cold stayed average 55 degrees and would bump on 33 occasionally but rare. Being wife is diabetic. Her insulin got tossed twice before I invested in a cooler bag to keep it safe. Needless to say complaint after complaint and being told it\'s not made for living in I yanked the junker out and installed a residential fridge. When I pulled it out the floor was molding and rotting investigating further as to why. The drain line was still zip tied to the back pouring water all over the space .... Duh. Well despite my chuckle at the lack of quality control it was thrown in my shed that\'s $4000. Out the window. Fridge works great now 450 Sears outlet. Then round 2. Shower pouring water on floor despite the doors closed. Investigating. Duh !! Door trac in backwards. Hint we drain the water back into the shower. That why one side is solid with no drains in it ... I fixed another blunder from quality control .... 3 gas leak. Haha. Every so often strong gas smell I searched everywhere checked everything. Wha...laa.... One night wifey poo cooking dinner shuts everything off and hours later she wipes down everything and blisters the crap out of her hand on the stove top. She calls me asking why the top is so hot and discolored. I investigate. Remove the top off and a nice blue fame still burning at the port connection. Again. These aren\'t built to live in full time. Hence the word recreational vehicle. I\'m told. So insisting that I take it to my dealer. Hundreds of miles away. As always. I elect to have a service callous. Three times they replace the part. Still leaks so machinery on hand I export the stupid thing closed and kill the leak. Still on the horse for parts that are safe. So this weekend I pack up from the job and roll from Chattanooga Tn to Charlotte NC. Get all cozy and setup. Hah. Top of the trim over the bed laying on the bed. Just decided it was tired I guess and went to bed. I stuck that back up with the trusty nail gun I own just for the pieces falling off .... Hop on in the shower. Ahhhhh refreshing and then shave. Get all done shaving. Feeling good. Get dressed and walk out to the kitchen. To a swimming pool running from under the sink.... I think hum. What\'s this open it up and it\'s flooded. No pipes came undone. So last place I used water. Shower? Shave ? Go in the bath room and low and behold the bottom of the sink. Broken off the bowl. No here\'s what stumps me. The drains are slip joint. Lol they definitely didn\'t slip. It snapped the bottom of the sink slap off the bowl. Now I\'m drying cabinets and walls to keep from snatching cabinetry out and replacing it ... Needless to say. Here\'s my thoughts. I love this stupid thing. Paid a ton for it. It\'s home. But it\'s a pile of s--t. Warranty. HAH get in line if you think for one second your gonna get anywhere on that. Keystone is a joke , I can\'t take my camper to a service center I live in it. Their comments are its not designed to live in. .... Well guess what. A lot of people do. I paid for the Montana package. Heavy duty insulation. Haha. My AC can\'t put a dent in keeping it cool. Improvise. Insulate the windows and black them out. The wiring can\'t handle the packages so trip breakers. Get used to it. The tv cabling. Lol. After I couldn\'t get anything I tore into that monster to find wires not connected. And grounding out so I just ran new ones direct.
The recliner is 6 months old it\'s fit for the dumpster that\'s one on my list to toss. The tv sound system lol I need a hearing aid to hear it. I\'m not hard of hearing though. ...

I give the home a 4 star for design and comfort floor plan. I give the camper as a whole 3 stars. I like it even despite the gremlins. If your not handy or mechanically inclined. Your unit will be sitting at your dealer or other selected service centers. That\'s a promise ....

That\'s 7 months ownership. Many many calls to keystone and others. I bought it off the lot nov 2015. It\'s a 2016 brand spanking new.

I gave up on keystone standing behind their product and lost pretty much any hopes of them fixing anything so I probably voided all my warranties by fixing this piece of junk myself. But I build for a living as a general contractor so I know when my hands get in it its done right !!!! Have a wonderful day. And hope this helps anyone deciding to buy a camper. It\'s a recreational vehicle specifically designed for maybe 4 weekends a month use anymore your abusing the product. As they put it.
- , Tennessee

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Feb 21, 2016 2016 Keystone Montana 3720RL

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I love the floor plan, and I have the Legacy upgrade package which adds a lot to full time living. But overall finish quality of the unit is poor. I wish I had looked with a more critical eye, but it is my first rv and I was wowed by the bling. Whoever installed the finish trim should be fired, as they were nail happy but not very smart. And I guess the same person did the nail putty, as it is also poorly done. I also have white caulk covering up something, but the wall paper is beige. The riser on the stairs is coming off, since it wasn't nailed properly, and the finish is scuffed on the cherry treads. The fireplace won't shut off, so I have to turn off the breaker when I leave for work. The heated floor in the bathroom scorched the flooring, so I'm lucky I was home and smelled it before it burned me out. The control panel for the auto leveler went bad and it took 2 months to get a replacement. The tank heaters quit working entirely, so I'm lucky I'm in California for now. The hardware on the sliding closet doors won't allow the doors to close completely unless I force them. You have to manually light the oven on your knees as it doesn't have a starter like the stovetop. The VERY expensive 18 cu ft side by side fridge constantly frosts up. The slides leak cold air a lot, so you go through a lot of propane unless you buy an electric heater to subsidize the fireplace if you like to be warm. And of course I would have to pay to move my rv to a dealer and live in a hotel to get any of this fixed. I would look at another manufacturer if I was more informed. By the way, all of this has gone bad in the first 5 months of ownership.
- , Colorado

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Oct 17, 2015 2016 Keystone Montana 3720RL

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We have nothing but praise for this RV. The floor plan is outstanding. We ordered it with theater seating directly opposite the 48 inch TV. It was a pleasant surprise when we learned the seats of the theater seating are heated. The theater seating recliner's are also wall huggers. The furniture is very comfortable. The refrigerator is huge and more than adequate. We ordered it to be the RV model refrigerator, so if there's a power failure our food will still be OK. The stainless steel appliances are very attractive and easy to maintain. The large pantry is a plus. I would hope that Keystone would add more padding to the dining chairs, it seems to be somewhat insufficient. The all in one bathroom is perfect, it doesn't feel crowded at all. Overall the storage in this fifth wheel is more than adequate. There is plenty of room for clothing in the large closet. This is a very comfortable, livable and luxurious fifth wheel and we are very happy. With the suspension and more ride trailer hitch, towing is very smooth. We have recommended the Montana to our fellow RVers because it is a popular brand and so many are interested in upgrading their RVing experience.
- , Arizona

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Sep 20, 2016 2016 Keystone Montana 3720RL

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Almost 6 month with this Montana. I'm not a full timer, however if i was, I would look for something where intererior with more durable. the floor plan is very nice, but the qaulity of how they did the crown molding and trim is very very poor. Everytime that i move this, i have to take it back into to dealership to fix the moldings that are seperating and pulling away from the walls. And of course tthey try to fix; by putting more nails and putty...look horrible and shabby. The dinning room chairs are cheap, broke two of them. Wife 120 lb, broke right under her. The in command is a nice feature, but have to reset it all the time. However, if this in command goes out, you have know way to function the controls. With the incommad system you have to use your phone ro go to the panel to turn on certain lights, very diffucut at night time to turn on the lights. need more physical light switches. The swithces for the holding tanks for heat do not indcate if they are on or off. The thermostate control...what a joke...if you want to change the setting at nitght, you either have to use a flashlight, or use your phone for the in command to turn on all the hall light just see the thermostat...please put a backlight on the thermostate. There are so many more little things that could make this a excellent 5th wheel. If I was a full timer and Retired, considering all of these issues...the In command- thermostats and lightning.....I would choose something that has better interior qaulity and would not have the in command. But, on the good side, i do like the floor plan and tows great.
- , Arizona

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Aug 25, 2015 2016 Keystone Montana 3720RL

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Great floor plan. Love the automatic levelers.
We have owned several Montana 5th wheel RVs and keep coming back. The layout is perfect for a full timer or as a full time home. The 18 cu. ft. refrigerator is more than adequate - love it and that all the appliances are all stainless steel. Wall Hugger theater seating with heated seats is great and very comfortable. The wood cabinets are very beautiful and durable. All of the lights are LED as is the outdoor lighting. No down side.
- , Montana

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Aug 28, 2015 2016 Keystone Montana 3720RL

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This is a great unit. We have added an extra air conditioner, fireplace. And the RV refrigerator is 18 ft.³. Love the floor plan and overall design. This unit is also called the Legacy Model.
- , Montana

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Jul 11, 2017 2016 Keystone Montana 3711RL

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First trip our slides would not retract. Waited months for repairs. Finally had ram replaced and hydraulics repaired, supposedly. Leaking hydraulic fluid again. Fed up with Keystone and the dealer.
Love the floor plan, very comfortable, but too many other issues tobpist. Seems Keystone takes no pride in their workmanship!
- , Mississippi

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May 01, 2017 2016 Keystone Montana 3711FL

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Buying a keystone product is the worst mistake I have made. We bought new unit to get a warrantee and have now found out that Keystone does not stand behind their products. I have continued to contact keystone customer service every 2 days and they do not ever call you back and have been no help in getting the unit fixed. Ours has been in the shop twice and the second time it has been there for almost 3 months. The shop still does not have the big issue of the slides working out while going down the road fixed. Here are some of the problems: The ac units will not cool the rv, the trim is falling off the insides of the slides, the rear ac duct leaks water onto the bed when the ac cycles or it rains, the convection oven makes so much noise you can hear it outside, the fresh water tank leaks, the in-command system does not work half the time and there is no way to override it to turn on the interior or exterior lights, it also disconnects every time that you try to move a slide in or out. These are only a few of the 30+ issues with the new unit. Also while sitting at the shop for almost 3 months, there have been 2 hail storms go though, so now we have hail damage. AND KEYSTONE DOES NOT CARE
- , Tennessee

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Jan 30, 2017 2016 Keystone Montana 3711FL

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Bought this RV in late November and the 1st time a heavy rain hit I get woke up with water dripping on my head and the TV from a leak aroundnthe air conditioner. A local RV dealer stated that it just needs to be tighten but if over tightened the gasket would have to be replaced. No big deal right, WRONG.

Keystone will only repair the leak at a Keystone dealer. That is only a 100 miles away. So instead of standing by their products that want me to endure the cost to get it to them, pay for living arrangements and then the cost to return. So instead of going to a local RV dealer which is literally out the back door it is the consumer that has to jump through hoops to fix a poor quality product.
- , Georgia

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Nov 12, 2016 2016 Keystone Montana 362RD

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Traded in a 2005 5th wheel Montana fir a 2016 or 17 5th wheel Montana High Country. We love the lay out and it seems to be a solid made camper. Our old one was 35 feet long, this one 40.5. This camper does not have near the storage as the old one, which I have learned to live with. I am a little disappointed as the quality seems to not be as good as the older one. There is a cabinet for a washer/shower hookup, yet the cabinet door will not open enough that you could put a washer/dryer in it. The door hits the trim of a slide out. There is another cabinet door in the kitchen that does the same thing, making it hard to use these cabinets. In the bedroom, the trim on a cabinet is covered with an adhesive liner, and that will not stick across the top of the cabinet. I have tried gluing it down, but it doesn't stick. We have had a few other small issues. We have had this camper only 3 weeks. The room with bunks,we did not receive a ladder , which means you crawl up on the cabinet with the TV on one side, or on the recliner chairs on the other side to get up there. I love the camper, but you would think for what this thing cost, the quality would be some better. I am totally amazed that they made cabinethat doors like that. And in these new campers, you need every bit of your space.
- , Florida

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May 10, 2017 2016 Keystone Alpine 3600RS

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Loved the floorplan. And lot of windows. However, the product is poorly constructed. Water leaks, nails popping out, slide out broke (found out it wasn't installed correctly) and it's not 2 yrs old. This is the 7th rv we've owned and the biggest mistake we made was not researching the product in advance
- , Oregon

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Feb 01, 2017 2016 Keystone Alpine 3600RS

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We have done extensive research on Keystone RV'and recommendations. We then purchased our Alpine 3600RS and while staying in it for 3 days the touch screen module went out. It was replaced in Two weeks, now living in the camper in Flordia the roof leaked, Not being able to live else where at the his time I had a Moble RV service do Temporary repairs on roof till we are able to get back to NC. The money we spent on repairs is being held till a certified repair Facility can confirm the peeling of the rubber roof material and exposing the wood, pictures have been sent but still under review, My opinion is the people who cleaned the camper before delivery used a costic chemical to clean with because the rubber seals around the slide outs have melted and left marks on the side of the slideouts which I can't remove, but this is just my opinion. The camper overall is a pleasure to live in but I wish they had CERTIFIED MOBILE TECH'S available.
- , North Carolina

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Jun 10, 2017 2016 Keystone Alpine 3590RS

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The quality, fit and finish is excellent, appliances and systems are first class, comparable to high end homes. I haven't towed this unit, so can't comment on that aspect. The furnishings, recliners bed and hide-a-bed are high end furniture quality.
- , Washington

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Jul 14, 2017 2016 Keystone Montana High Country 353RL

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Purchased 2016 Montana High Country 353RL on March 31 ,2016. Experienced the slide issue where the refrigerator side of the slide is too low and peels up the floor register around November. Thinking it was just an adjustment needed we just removed the floor register to pull in the slide and put it back in the floor vent when we put the slide out. Took it in to dealer June 14, 2017 to have slide adjusted under my extended SAM's Club Warranty. Dealertold me it wasn't a slide adjustment but a manufacturing defect and contacted Keystone. Keystone denied the claim but under the "grace" of Keystone sent out Slide Slickers as a fix. Now we have to use the Slide Slickers (piece of plastic) to raise the part of the slide where the residential slide side to raise the slide high enough to clear the floor register. They told me sorry, it was out of warranty by 2.5 months. Manufacturing defect or not, they will not stand behind their product. I should have listened to the Jayco Dealer regarding the Jayco 2-year warranty. That would have killed 2 birds with one purchase; Keystone and the dealer. Just don't get me started about the dealer's pathetic service department! :) Anyone want to buy a perfectly maintained 2016 Montana High Country 353RL? I'll throw in the Keystone supplied slide slickers. Others buying a Keystone product should also go ahead and buy a $40 set of slide slickers for your $50K - $100K fifth wheel purchase...you are gonna need them down the road.
- , Arkansas

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Jul 06, 2016 2016 Keystone Sprinter 353FWDEN

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When I walked into my Sprinter FWDEN I loved it! We bought it in March 2016. We didn\'t need the A/C until June but we had 30 AMP hookup and could not run the bedroom A/C at the same time as the Living Room A/C. It did not cool very well at all. We decided we would take it to have it looked at. The dealership we took it to had to fix the tape in the duct work and some other things and thought that it was fixed. We took it out that weekend to try it out. It was not any better, we took it back-they thought it needed a new unit. They called Coleman, they said they would send a new ceiling assembly to fix it. It definitely helped the air circulation as it just goes through the duct work now instead of the assembly vents. Our dealership told us there are several problems with the setup of this unit. (They do not sell this particular unit at their dealership) They told us for starters that there are only two vents in the living room and one in the kitchen but it\'s closer to the living room area. This camper has high ceilings and the skylight in the kitchen area puts out a lot of heat (It could burn you when the sun is on the island) We purchased some foam insulated pillows to put in the skylight to keep the heat out. They told us that if we were camping when it\'s really hot we will need at least 50 AMP to run both A/C units and then several fans will need to be running to keep the air moving because of the lack of vents. The slideout ceilings in the living room were tested with a gauge and it was running 100 degrees with the living room a/c running. There are not many electrical outlets in this camper to run all of these fans! The location of the thermostat is too high on the wall in the hallway to the bedroom. Not all the storage areas outside have lights and the only light on the outside is the awning light and light under the step. When I first got my camper home the trim in the kitchen above the stove was already falling down. I had to nail it up as it would not stay up with glue. Now after getting it home the trim in front of the closet in the bedroom is loose and I will probably have to fix it also. I am going to talk to Keystone about possibly putting in another vent in the Kitchen to help cool it and see if they will pay for it as it is a design flaw in this unit. The positives about this camper are the auto leveling, the remote for the slideouts and awning, sleeping capacity, & residential fridge. Hope this helps in your decision making when buying an RV!
- , Kansas

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Jul 03, 2017 2016 Keystone Alpine 3511RE

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Our ALPINE is our second Keystone fifthweel. We bought it new and had several issues on our fist night out (shakedown) run. Forced air heater didnt work, fire place didn't come on, Samsung frig didn't cool top or bottom. The dealer did take care off the issues after 3 months in the shop of the first
4 months of ownership. We have had continual issues with Samsung frig not cooling and trying to coordinate a Samsung Tech to meet us at RV sites. Have lost many $ of food. Otherwise we like the floor plan and overall quality. Keystone really needs to rethink providing Samsung residential refrigerators in their units.There are hundreds of negative issues and blogs on
these refrigerators and is a direct reflection on Keystone. If you buy a new Alpine, have them swap out Samsung frig for another make. Samsung warranty doesn't help you much while on the road with a refrigerator full of food. Which we have experienced three times now in less than 8 months)
- , Arizona

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Jul 09, 2017 2016 Keystone Sprinter 350FWBHS

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This camper does not stay cold at all! The back room has no AC. By 9 am, the camper is back up to 75 degrees, and just gets hotter throughout the day until night. We have tried keeping the blinds shut, awning out, not using hot appliances, and keeping 3 different fans on all day! Nothing helps. We've also had issues with dumping the tank that goes to the back bathroom. The valve will not open. That part, maybe we're just doing something wrong, but we cannot figure it out from any manuals, or internet.
- , Texas

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Oct 01, 2017 2016 Keystone Cougar 341RKI

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When we were looking for a 5th wheel this one that we bought came in on the truck I fell in love with it love all the space inside but on the 1st trip we started having problems like our kitchen slide has a 1/4 inch drop it's on a cable system they said that how it is if they adjust it it would not seal so every time I want to cook I have to put something on the backside so it doesn't run to the back then we have had 2 bolts come through the floor they allowed a patch job which is now coming up and they are fighting with me about a repair job then our black tank gave way they are trying to say it was over filled and my comment was if it was over filled it would have come up through the toliet and flooded the rv so we have a 2016 5th wheel cougar that if we want to trade in we could because of all the issues I will never again in my life buy a Keystone or any of there products again
- , Washington

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Jul 23, 2017 2016 Keystone Cougar 339bhs

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This RV is perfect for families. It has a ton of space on the inside. The functionality of it is amazing. With 2 bathrooms and a large shower it adds to the functionality. Comes with so many little perks that makes camping feel like you are at home. It's got fireplaces, large TV's, and a big bunkhouse, with 2 slides, where the kids can have their own space. Everything in and about this RV are in brand new condition. You will love the layout of this RV.
- , Texas

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Jan 16, 2017 2016 Keystone Laredo 330RL

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Purchased July 2016 and planned a trip cross country. The Pro's; Very roomie, adequate space, larger shower and love the floor plan with the island. Also, electric jack and front Jack a plus. Con's; the shower door latch has broke twice, the mattress is very uncomfortable, the oven burning never turns off, even though I mentioned the front Jack it had to be replaced. The decals on the front of the trailer starting to peel.
I would have expected for the amount of money we spent the quality of this Keystone Laredo be a bit higher.
- , Illinois

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Apr 30, 2017 2016 Keystone Carbon 33

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We love our toyhauler! It tows great for a bumper pull and has lots of room. There are 3 recliners in the living room with ab50 in tv and 2 queen electric beds that raise up to load up your toys. You can also raise up one bed and fold the other to make 2 facing couches with a table. The kitchen is very functional and has a pass through cabinet into the garage. Overall we love it!
- , Texas

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Apr 26, 2017 2016 Keystone Passport Ultra Lite 3290

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I love our Passport! We bought it brand new and have had it for over a year now. We have been camping many times from the mountains to the beach. We have not had any problems with anything so far. We love the layout it has and how it is super light for the size it is!
- , North Carolina

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Sep 18, 2017 2016 Keystone Cougar 327RES

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We purchased this unit after 2 yrs of searching for the right 5th wheel.
We chose the Cougar 327RES because the floor plan was similar to a Keystone Passport Elite 31RE(TT)
we traded. We've made some changes inside that appealed to us. In the 2 seasons we've used it,
it has been great! The unit is very roomy & lots of storage.

- , Ohio

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Apr 08, 2016 2016 Keystone Outback Ultra-Lite 324CG

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This is a very easy towing Travel Trailer. It has very good ground clearance with great suspension and high quality tires. Love the arched roof both inside and outside, water rolls off quickly and the added headroom inside is awesome. This unit gives more comfort to living in a RV vice living in your toy Hauler with the toy hauler area totally closed off from the living area. Very nice functional layout.
- , Vermont

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Jul 13, 2017 2016 Keystone Hideout 31BHDS

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My husband and I enjoyed camping in the Hideout. It has plenty of room,storage and nice amenities. We love the automatic Awning, the outside Kitchen and LED lights. We'd probably switch out all lights with LEDs. The bed is Very comfortable and love that the TV will rotate around so we can watch it in bed. The other bunks are great and family members say they sleep fine, as well as the grandkids on the dining table/bed. I wish we had just a shower instead of combo, but bathroom works good for us. Kitchen(inside) is roomy and looks really nice with the stainless steel appliances!
- , North Carolina

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Oct 13, 2017 2016 Keystone Sprinter Wide Body 319MKS

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Very nice travel trailer. Camping made easy should be a mandatory requirement for all RV's Nice floor plan. Easy towing and very attractive RV. It is our first RV and we got lucky to purchase from Keystone. They really thought things thru with this unit. Very Happy customer
- , Texas

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Mar 24, 2016 2016 Keystone Outback 316RL

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Our TT is stationary in Florida so I have no review for towing. The trailer is brand new and the very first week, the connection to the fresh water coming in to the toilet leaked.. The onboard computer has failed 3 times. The kitchen sink is so stained from putting clear plastic Tupperware, it looks like it is 10 years old. The mattress in the bedroom is absolutely awful and we will have to pay 100's of dollars to replace it. We have had many campers in the past and the best well made was a Holiday Rambler. Unfortunately, they are no longer manufactured. I am not very pleased with Keystone. Because we are stationary, our warranty is useless.
- , Florida

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Sep 02, 2017 2016 Keystone Montana High Country 310RE

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Had a little trouble beginning to use leveling system. Watched a uTube video and was simple. Now set up is a breeze. Tows good. Love Kingsize bed. Wanting a toy hauler. Love the kitchen. Haven't used extra bed. But as a couch it is comfy.
- , Missouri

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Aug 18, 2017 2016 Keystone Cougar 31 SQB

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We started having problems with this camper almost as soon as we got it home the end of Feb 2017. With in 3 weeks wr had the following issues. 1. The fresh water tank had a bad seam and was leaking causing water to seep into my bedroom floor. 2. Even with 1 air conditioner I could not run my camper on 30 amps. I had to use 50 amp. 3. The shower surround was pulling away from the wall. 4. The batteries would not stay charged. 5. The cabinet door under the sink was falling apart. 6. The dealer did not remove the transportation pin from the CD/DVD player. They had the camper for almost a month. We were able to take the camper on one camping weekend Memorial Day weekend. We realized the 30 amp would not work while preparing for this trip, however, since we could use the 50 amp we were waiting for something else to go wrong before we fixed it. In the last week we have noticed 2 seam trim pieces are coming down exposing the seam. Tonight (8/18/17) we notice the underbelly is drooping and appears to have liquid trapped. All in addition to the 30 amp hook up issue. I feel like this camper is falling apart around me, and I am certain my husband feels the same!
- , Missouri

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Jun 02, 2017 2016 Keystone Cougar 30RLI

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My 2016 Cougar 30RLI is a piece of junk.Paid 40k for it.Have big soft spot in floor,screws sticking up under roof,slides were fixed with substandard parts.All defects deemed normal.No factorysupport
- , New York

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May 31, 2016 2016 Keystone Bullet Premier 30RIPR

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We really like all the features of this trailer....the layout is very comfortable...we have read warranty reviews of keystone mfg and they don\'t seem to be very favorable.....mostly do to the fading of the front cap.....on 2014 modules with the front cap being brown....ours is black and is not showing any fading after 1 year....hoping this is a new cap design and they have addressed that issue.....I can tell you we have had a couple of issues that were minor and the dealer had no issues fixing immediately....I think if you buy from a reputable dealer that is the most important aspect of satisfaction.....we bought from Flinthills RV in Andover, KS and I would definitely buy again from them even if it was a different mfg.
- , Kansas

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Jan 27, 2017 2016 Keystone Bullet Premier 30RIPR

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Well we pick up RV and went out for a 1200 km 3 day holiday toad very well behind2012 f-150 . We got back with some issues screws in corner cabinet stiped and the glass doors fell off in my hands fixed with thicker screws shower leaked and fuse box was crooked the dealer fixed iimidatly and I picked it up the next day and on the way home a rock broke the large window in bedroom I was told by dealer as it was a frameless window I had to replace whole window widow was $800.00 laybour to replace was $700.00 so I whet to a glass company they cut a piece of tinted 3mm glass and sold me a tub of auto glass glue cost was $130.00 and took me a hour to remove old glass and glue and to install new glass and now we love our trailer more than motorhome we had and toad veicale behind but if you own any type of RV you had better be mechanically inclined or you won't have a good experience
- , Saskatchewan

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Aug 06, 2017 2016 Keystone Montana High Country 305RL

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This unit is by far the biggest piece of crap we have ever owned!! There have been so many problems I don't have the time or patience to list them all!!! I'm sure it was put together by kids with bubble gum! Keystone could care less about trying to help us and our dealer wasn't a whole lot better. We took the unit south last fall and two blinds fell off so we sat there in Yuma with blankets on the window of what was basically a new unit. There aren't words to describe how disgusting the panels on the fridge door are! We stupidly bought it at an RV show, I asked the salesman about the doors, he said oh it was because so many people had been through the unit and they would replace them which they did, however they failed to tell us it would be on our warranty for a unit we never even had off the lot!! They are a total embarrassment and cannot be cleaned, full of marks and scratches from just everyday use and the door has never shut properly either. The list goes on and on, we've only owned it for a little over a year and are in the process of replacing it with a Forest River product. If anyone is thinking of buying this unit or any Keystone product, please please think again!! It will be the biggest and most costly mistake you ever made! My blood boils everytime I think about this piece of junk!!!
- , Alberta

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Oct 16, 2016 2016 Keystone Cougar 303RLS

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buy anything even a tent but not this. our roof came lose at the top front seam and water leaked in lots of it and after a few days of warm weather we had mold in the walls,all thru the mattress the ceiling and rotted the board under the bed. and as other people have said Keystone say wow were sorry. finally got the lot we bought it from to fix it took 4 weeks and cost us over $1,000. they paid the rest.
also not enough wall plugs inside. oh yes and the water lines under our kitchen sink came off and flooded the kitchen. all thru out this trailer is junk. we had a 1994 Alpenlite and it was 100 times better than this one. our neighbor down the road bought the same trailer ask him how he likes it he said he hates it and is going to sell it and take the loss.I could list other problems we've had but it would take to long. ours is for sale too
- , California

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Jun 16, 2017 2016 Keystone Montana High Country 293RK

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Love my Highcountry BUT! BEWARE of Keystone RV Products! My High Country has had more than 20+ repairs during the 1st year of warranty and the dealer had it 130+ days of my Warranty! THE BIGGEST KICKERS WERE my CRE3000 Axle Alignment system fasteners/bolts came out while traveling in Wyoming out of the mountains. Could have been KILLED! My rubber roof 17 months of ownership was leaking into kitchen from the air/return under the central A/C to find out at a service center that KEYSTONE sent me to had a 3in dia. piece of roofing missing with a screw hole in the center of it where the factory tried to install the A/C and missed the return. they never repaired it and sent the coach out of the factory to LazyDays of Florida where I purchased it and the problem. Now I am concerned about black mold growing inside my walls and roof. Lets add the list of problems the 1st 6 months of ownership: toilet not holding water, screw under capret infront of bed, 10' exterior siding blew off 1st day of taking it off the lot (factory missed most all the sheetmetal of panel to attach to the unit), bedroom closet lite not working, no hot water, pantry shelving collapsed, refrig. moulding falling off, DVD stops in the middle of EVERY movie, window shades broken (most every one) in the down position and would not retract, recliner broken and hardware fell off under chair, kitchen pip under sink leaked, fuse box clicking all the time intermittently, living front window seal leaks, table splitting down center, large slide sticks and does not align outside at bottom, large slide makes loud banging noise upon cycling in/out, TV in livingroom always fuzzy when hooked to cable, large awning is coming out of framing at rear of awning, stove top floats during travel, large slide frt top cable got slack and broke, livinging room sound bar not loud enough and beeps, weather strip on outside RH cubbie door came down, stablizer panel does not stop showing error messages (had to reset 3 times), battery started dying about 1 yr of ownership and will not hold charge.
I have owned 2 Keystone products; this unit and a 2008 Keystone Fuzion Toy Hauler (great unit)...
I wish Keystone would agree to buy this unit back thru Lemon Law... Owner Relations is a JOKE,,, nothing but the run around. I paid myself for the repair to my rubber roof, dead battery & recliner repairs (2nd repair). THEY DONT CARE.... DO NOT BUY KEYSTONE EVER!
- , Florida

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Mar 15, 2017 2016 Keystone Cougar XLite 28SGS

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This 5th wheel was perfect for what I purchased it, We used it to go to visit Yellowstone, Mt. Rushmore, Badlands, Tetons and Salt Lake City. We also took it the beach several times and a 3 week trip to Florida. It towed great and the set up was very easy and quick with the auto leveling. The reason I’m selling is that we have decided that we would like to spend more time in the warm weather next winter and although this unit is comfortable for short trips ( 7 days or less) we feel like we would need something larger if we plan on staying 2-3 months
- , Virginia

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Sep 01, 2016 2016 Keystone Springdale 282BHWE

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This is our first RV and so far it has been a pleasant experience. Of course, there were some things that needed to be fixed right out of the gates, but that happens with all RV's. Curtis Trailers has taken good care of me and everything has been covered under warranty.

One thing I really don't care for are the electric jacks. There too sensitive. The old scissor jacks are prob better but they don't come standard on it.

Headed out this weekend which will be our 6th trip since buying in March. Overall we are enjoying our first trailer.
- , Oregon

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Aug 14, 2016 2016 Keystone Sprinter Campfire Edition 27RL

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Layout is nice.
95 degrees and its 84 degrees inside .
After fighting with dealer about unit, I
hAd them put a 15000btu unit in and it\'s no better.
If you plan on going where it\'s hot, don\'t buy this unit.
Not enough insulation.
I now have to try adding another ac unit.
Should have been told from the get go about this.
- , Rhode Island

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May 05, 2017 2016 Keystone Hideout 27RBWE

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Loved it when we first got it but the molding around front door keeps coming off the screw's on the cabinet's keep coming lose ac never turns off when in use and after 3 months had an electrical fire in the back of fuse panel and charging center and had two more small electrical fires in the charging center and that's with nothing plug into the charging center. The screw's in finder keep coming lose and some of the screw's holding the side panel keep coming lose and we have only had it 8 months now and now need new tires. We do use our trailer a lot and we do baby it but so many problems with it most are small things we shouldn't have to deal with but 3 electrical fires and the two in the charging center with nothing plugged in only running on the trailer battery. I got a lemon but when we don't have any problems its a good trailer with a great layout for my family.
- , California

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Oct 18, 2017 2016 Keystone Summerland 2720BH

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Where do I begin with the problems I have had with this travel trailer. 1. The outlets on one half of camper did not work. 2. Took to shop-while in the shop the power converter caught on fire. 3. Propane went out. 4. Refrigerate went out 5. The awning deployed on its own and burned out the switch while in transit. 6. The loose awning tore the roof which was not found until after the awning was replaced. This caused the roof to leak. 7. Air conditioner had to be serviced. This travel trailer has been nothing but problems.
- , Ohio

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May 20, 2016 2016 Keystone Hideout 26RLS

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Just bought a 2016 Hideout on Friday the 13th 2016, before leaving the dealer with our new not preowned unit we noticed the underbelly and a tank had dropped, well the service dept said Keystone would not cover it until they first tapped it and we also told them the sway bar didn't look right and they said it was fine so we drove home to Savannah Ga but didn't make it home because we had to drive to another dealer, "why" because everything we told them that we were concerned about happened. So the second dealer contacted Ketstone and they were told Keystone WILL NOT cover it or the sway bar that never got adjusted that we had to pay for everything. We couldn't believe it, BUT our sales rep Tammy and Daniel Knight from the original dealer our working hard at getting this covered. Will post update
- , Georgia

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May 23, 2016 2016 Keystone Hideout 26RLS

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PART TWO: Keystone would not cover the underbelly, BUT, thank you Daniel Knight the General Manager located at Camping World in Myrtle Beach SC and our sales Rep Tammy for all the work THEY did to get our Hideout fixed. If not for them our Hideout would not have been fixed. Thank you both so very much and God Bless You.
- , Georgia

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Aug 03, 2016 2016 Keystone Hideout 26LHSWE

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Well to start off this Trailer had a great floor plan and we liked the features like the black tank flush clean out, we liked the central vacuum built in, also the correct trac suspension was a great feature. When we purchased the unit, I guess you don\'t notice all the things that were wrong with it until you actually use it, first thing we noticed was how horrible the workmanship was, poor construct ability like nothing is square around the doors, like the pantry and bathroom, the molding around front door coming off, the wallpaper throughout the unit was coming off, the underbelly was sagging and was not fully enclosed like was indicated, we purchased aluminum siding which I shouldn\'t have, I should of stuck with fiberglass, it just felt cheaper and it just moved a lot in the wind when being towed, like around the wheel well area, our first time out we were using the clean out which did not work. So we scheduled an appointment to take in and have all these issues fixed, which were corrected somewhat, the trailer spent about 3 and a half weeks there before we got it back, the weekend of the 4th of July we had a trip scheduled in Las Vegas Nevada which is an 8 to 9 hour trip, as we were towing we had to stop constantly and put molding around the tire fender kept coming off because was not put on correctly, we finally arrived in Las Vegas in an RV park with full hook ups to find out the electric heater did not work we had to use propane, also our couch was sinking in and we could not use the couch. Our air conditioner did work thank God but woul not shut down after reaching temp we would have to manually shut down. We have been plagued with problems from the start if I had known we were going to run into this much problems on a brand new unit I would of stayed with the unit we traded in, we owned another Keystone bullet different model, we absolutely had no problems with that unit which we owned for 3 years, that\'s why we went with Keystone again. In my opinion Keystone has gone down in quality and workmanship at least with this particular model. I would probably save yourself lots of grief and stay away from this particular model. By the way thank goodness our dealership where we purchased it has been awesome!!
- , New Mexico

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Sep 12, 2016 2016 Keystone Bullet 269RLS

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We love our Bullet. The owning is great to have when there are no trees for shade to sir outside. The tv work well with the antenna to get plenty of channels. Our travel trailer also has the stero system with the cd and dvd. The gas stove, refrigerator,and shower work great. The rv is an ultralite so it pulls very easy.
- , North Carolina

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Oct 14, 2017 2016 Keystone Outback Ultra-Lite 255UBH

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Bought our Outback in January. First there's a recall with no parts for fix. Second the flooring under the outdoor fridge fell apart. Third thank God I noticed a leak at the hose going into the toilet. I have a towel (second of the day) under it now so the floor doesn't ruin. I'm becoming less and less a Keystone fan.
- , Texas

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Feb 16, 2017 2016 Keystone Hideout 24RLSWE

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Brought it home and extended the tip out , would not retract. The wire for the actuator was too long and wrapped up in the motor and broke. Got that fixed after 2 weeks of calling and complaining. A week later took it to mountains to go camping, the fridge wouldn't work because there was a leak in the Freon. Six weeks later they replace the fridge after many calls and threats. Worked well the next two times. Went south to Arizona, Got to our destination and the Air conditioner, heater, refrigerator, and bath fan wouldn't work. dead short in that circuit. Also on this trip the screws fell out of the fenders, and the tail light lens fell of because it was glued on. I can't wait to see how long it take to get this fixed!
- , Idaho

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Mar 22, 2017 2016 Keystone Cougar 244RLSWE

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Having looked thru so many floor plans, we found this to fit our needs, but living in Colorado, they weren't selling the "west coast edition" here. We had to purchase it in Montana. So we put a down payment on the trailer and drove up there and purchased it. We did do some modifications. Installed a Fan-tastic Remote control fan in the bedroom ceiling (will probably install another in the kitchen area because it's so high) bought 2 6V golf cart batteries and some other small mods to make it ours of course. At the end of the summer camping season we were at 11 mile lake and the slide out started to give us trouble. Got home and couldn't bring the slide back in! Had to cut the underbelly open and use a wrench to manually crank it in, then took it to Camping World for the warranty repairs. Took 3 weeks but Keystone covered it. Turned out to be a "short in the wiring" they informed me. Glad we weren't full timing it. This so far is the biggest problem. There are a lot of small items, e.g., kitchen sink faucet leaked and bubbled up the counter top around it (I replaced the defective faucet) and there were a couple cabinet issues (pantry shelving fell down) but considering the time frame for warranty work, I opted to fix myself. Here's the deal...if you want a perfect camping trailer, it ain't gonna happen. There will always be problems when you expose any unit to an earthquake and a hurricane for 6 hours a day (towing at 70mph and bouncing on crappy roads) . Do that for weeks on end and... really, think about it. Due diligence people, don't buy anything without a ton of research.
Anyway, we previously owned a Premier Bullet 19' by Keystone and had no problems at all, I mean NOTHING, that's why we stayed with Keystone. It's a crap shoot
people. But I suggest you put your hands to work to fix the small stuff and prepare for weeks downtime for the big stuff. Overall we like the Cougar, and plan on dragging it around thousands of more miles. In one season we put 2500 miles on it.
- , Colorado

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Jun 30, 2016 2016 Keystone Cougar 244RLS

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Buyer beware, very nice unit , tows great but pray you do not have any warranty issues. They will approve fixing the nickel and dime defects you can expect in any RV. But if you encounter a costly defect you will be instructed to get you owners Manuel out and check the fine print. Case in point, I have a 10 month old 2016 cougar with a roof that is starting to ripple in the front and the factory adhesive over the joints has some cracks in it that allowed wind to create the ripples. The fine print says owners must inspect their roof every 90 days and apply a approved material to patch that bonds with factory mastic. Camping world recommends doing this once a year. Needless to say claim denied, keystone once again made sure they could pass off any defect that was costly to the consumer. If the manufacturer won\'t honor their warranty, don\'t waste money on an extended warranty.
- , California

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Nov 22, 2016 2016 Keystone Passport 234QBWE

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I was sold this unit and can not pull with my vehicle, vehicle is rated 2000lbs standard, not 5200lbs tow package. Really love the layout of the trailer and the options. Colors are great, power awning, power tongue lift.
- , Idaho

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Mar 26, 2017 2016 Keystone Bullet Premier 22RBPR

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My 2016 22RBPR has had the following issues:

-Shower door keeps coming off track after "being repaired" numerous times;
-Kitchen Faucet broke and was unusable;
-When defrosting the refrigerator, water came out from under the cabinets;
-Axle was bent and wore out a tire quickly (needs complete replacement);
-Flooring is loose and rolls when you sweep for mop it;
-Staples and shelving in bathroom fell apart or came out soon after purchase;
-Under bench drawers, the rails broke and came off;
-straps that hold under bench storage ripped immediately;
-Stairs broke and tore at the weld points;
-Slide out was improperly seated at factory and catches on side of trailer causing it to wobble as it goes in and out;
-Seals on slide out tore as they were improperly positioned at factory and had to be replaced and moved to a correct position;

Now fighting with Keystone to pay for their defects. May have to sue.
- , Washington

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Feb 14, 2017 2016 Keystone Bullet Premier 22RBPR

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This has been a great trailer. It tows easy, sets up easy, and is very comfortable. I am only selling it in order to get a larger model. We need more space because we will be living in it for weeks at a time. It is a retired thing. The outdoor kitchen is a major highlight.
- , Illinois

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Jul 14, 2017 2016 Keystone Bullet Premier 22RB

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The day we bought this RV (7/17/2016) we found the fiberglass / composite front cap was crazed, cracked, or crows feet on the top 1/4 of the cap. This is typically caused by excess paint thickness, preparation, or paint issues (this is a gel paint). Long story short the Dealer would not cover the repair - they said Keystone would not approve it. Keystone Customer Relations will not return any calls. This is a Breach of Warranty. DO NOT buy one of these as the cap paint lasts about two months. This RV is covered, waxed, protected and babied. This issue could become a Class Action Lawsuit against Keystone as they show LITTLE or NO responsibility. They get ZERO stars in my reviews, and I am getting a lawyer.
- , Utah

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Apr 13, 2017 2016 Keystone Cougar 21RBSWE

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The reason I bought this trailer was for the king bed and floor plan. Our first trip was disastrous the shelving unit for the utensils completely fell apart because of poor design a(2) year old could design a better support structure. The two drawers near the foot of the bed fell apart. Every time you braked the drawers would slide out of their rails causing damage to the drawers. I recently hand washed the trailer only to discovered a stress crack in the fiberglass siding near the edge of a window. For the amount of money we spent on this unit for a so called better quality leaves me to wonder if this was such a good investment. Buyer Beware!
- , British Columbia

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Jul 24, 2017 2016 Keystone Cougar X-Lite 21RBS

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Major problem 3 months past one year warranty. Extremely soft floor 7' long in kitchen. Not repairable. No company help. I'm screwed. Flashy trailer, nice layout. Typical small cheap made things that I can fix I do not mind. This is why I bought new so I would avoid major problems. Boy was I wrong. Resale value is now diminished. DONT buy cougar Xlite!
- , Wisconsin

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Aug 16, 2016 2016 Keystone Outback Ultra-Lite 208re

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The pickup that I have is not able to safely pull this travel trailer. I was lied to by the dealership. The outback however is a very nice camper. The unit has tons of storage and the bed is very comfortable. The shower is large enough for 2 people which I love. The living room is designed with a lot of space.
- , South Carolina

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Mar 18, 2016 2016 Keystone Bullet Premier 19FBPR

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Bought this as a used unit-yes used in 2016. Previous owner of 2 months sold it bacause too small for 2 adults and 2 kids. Maybe so, but like someone else posted- it is great for 2 adults and 2 dachshunds. Dry Wt- 4300 and I pull with a 2008 v6 Tacoma dcsb TRD. We have owned 3 pop-ups and this is our first TT. Owning a RV one comes to expect minor issues- so what. A brand house has issues as well. True RVers ask others in campground about their brand and how they might have fixed and issue. Unit looks nice and feels good. Enjoying
- , Georgia

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Mar 23, 2016 2016 Keystone Bullet Premier Ultra Lite 19FBPR

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Bought this as a used unit from a dealer in Atlanta. Dealer said that previous owner of 2 months found it too small for family of 4. Well maybe so depending on size of people, but for wife and I and two small dogs just right. I easily pull it with my 2008 Tacoma TRD v6 as dry wt is 4180 with max of 6500 which is the limit on the truck. Nice layout, many features and looks great. Keystone is honoring the warranty from previous owner for the remainder of time which is 10 months.
- , Georgia

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Jun 19, 2017 2016 Keystone Bullet Premier 19FBPR

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We purchased our 19fbpr in 2016 from Pete's RV in Indiana. On our second season of enjoying this unit and it has been awesome. As some stated, for a couple and two dogs we have all we need regarding comfort. Pulls rather easily with our Ram 1500, 5.7 Hemi. Wiring to thermostat was recalled and a few screws needed refastened. (typical stuff for having a home bounce around down the road) No warranty issues at this point but hopeful the extended warranty we purchased does indeed give us peace of mind. if needed. In closing......we love our Bullet 19fbpr and get many comments from many fellow campers on its unique styling....Where you purchase any RV makes all the difference....(Pete's is Tops)
- , Illinois

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Aug 19, 2016 2016 Keystone Summerland 1700FQ

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Like: the price. Dislike: everything.
I purchased my 2016 Keystone Springdale Summerland model 1700 Travel Trailer on May 5, 2016 and have used it exactly twice (5 days). It has been in repair for over 100 days and counting for many quality issues.....most recently roof leaking in several places. I first noticed water damage the day I accepted delivery and was told the unit had just had fabric protection installed and that was the cause. After returning the unit for additional quality issues (e.g., toilet not holding water, refrigerator not working properly etc.) the dealer noticed the roof transition was pulled loose. As a result, major water damage occurred to the mattress, bedding etc.

An additional issue occurred with the 7pin cable. It is too short. I have a 2015 Nissan Pathfinder with the 7pin jack on the passenger side of the bumper. The trailer 7pin cable pulled loose on my first trip. Upon pointing this out to the dealer service advisors, they simply rerouted the cable and said that is all that was needed. After I picked up the trailer following "fix" of previous quality issues, I had a near wreck with a 18 wheeler and once I got to my destination discovered the cable had again pulled loose and the cable head destroyed....thus I had no turn signals or brake lights. I went to a local dealer while on the road for an emergency fix and was told by the Tech, "the cable measured 7'8". It should measure 8'.
- , Texas

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May 09, 2017 2016 Keystone Passport 145EXP

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This rv is absolute JUNK!! The outside kitchen hose caused a leak under our camper floor within 2 1/2 years of owning it. The inside floor was ruined from water damage. Neither the manufacturer or the Lakeside RV dealer in Michigan would fix it or take accountability for lousy work! The warrenty is a joke too. Very disappointing!!
- , Michigan

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Oct 26, 2016 2015 Keystone Passport Ultra Lite pp238ML

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Had problems from day one. First camping trip the sunroof leaked. Had to reseal the seam. Then a strap under sofa broke. Had to replace sofa. Then a leak was found in ceiling. Ceiling bubbled inside, big water stain on sofa from leak. Only 2 years old, Keystone refused to fix. Do not buy a Keystone Passport Ultra Light. Save your Money, Invest in anoter camper. Keystone terrible Mfg.
- , Pennsylvania

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Feb 24, 2016 2015 Keystone Raptor 425TS

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From the first day we had issues. Fresh water tank cracked, side wall has two cracks,fireplace burned up. most of the lights in the bedroom and living area quit. The washer flooded the bedroom due to the drain not vented. Most of the screws on the exterior had to be tightened, the micro wave burned a part up. The refrigerator has had many issues and leaked water causing a lot of damage in that area. Screw came up thru the floor tearing a piece of the floor.Water pump had to be replaced.Black water and grey water tanks marked wrong. Rear door at bottom opening side is not flush with frame. Keystone has not responded well over the issues and does not want to replace the unit. There are other issues besides what has been mentioned but I get depressed over all the issues and trying to get it replaced.
- , Alabama

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May 03, 2017 2015 Keystone Retreat 391MKTS

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We liked the floor plan but when it was seven months old we discovered the floor was literally rotting away.
We contacted the dealer and keystone. It's a long story but it had obvious defects in material and workmanship. It was still under warranty but Keystone admitted it and refused to pay a dime. Finally, it was totaled out by our insurance company.
I've owned TV's since the late 60's and never ever been treated badly by a manufacturer.
We manage a campground and will be sure to tell our customers how we were treated. My wife is an entertainer who frequently entertains at campgrounds. She'll be talking about Keystone at every venue. We intend to bring suit.
- , Florida

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Mar 20, 2016 2015 Keystone Montana Big Sky 382RL

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I have the 2015 Big Sky. Ordered it brand new. It's an awesome RV. It pills great and is a pleasure to use. It gets a ton of attention everywhere we go with it.. I did have a couple warranty issues and the manufacture would not stand behind them. So I paid for these repairs on my own. I like the trailer a lot but not sure I will support Keystone any further in the future. But again it is an awesome trailer. Plan to keep it for many years.
- , Michigan

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Jul 10, 2016 2015 Keystone Montana 3735MK

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The manufacturing is horrible. We bought a brand new Legacy which is suppose to be top of the line. There are to many poor designs and manufacturing short cuts and errors. The wiring for the outdoor light was wrong and had to be wired correctly. The ceiling trim continues to fall and be fixed under warranty due to poor design. It includes double quad steps to get inside/out located toward the front and another the rear, but the last step going into the trailer has to large of a distance causing it to be unsafe, and if your 5-1/2\' or shorter you will most likely have issues getting into the trailer from the 4th step. Because it\'s to big of a step into. The kitchen pantry has a HORRIBLE design. The shelves have fallen after a 2 hour drive. We have been thru 3 sets of shelves and are now taking our food inside our truck or extra vehicle needed to take food and passengers and Montanas customer service just advises us to call where we bought it from. But don\'t get me started on the horrible repair department at the dealership. So now we are hounding Keystone Montanas customer service for a fix, and they don\'t show any signs that they care about their horrible designs since you have already bought their $96,000 trailer. The bathroom: you must walk all the way into the bathroom to the far wall to locate the on/off switch. Any other trailers or houses for that matter you find the on/off switch just inside the room so you can reach and turn on for safety measures. Why bother turning the light on since you have already made it all the way inside the bathroom hopefully without tripping over anything. And where are you suppose to place your bath towels while in the shower or out? The toilet or the counter? Also, the couch seat cushions are too soft to sit on comfortably. There needs to be some kind of substance to a cushion beside the outside cushion material. You shouldn\'t bottom out weighting only 120 pounds. So plan on taking them to an ulpostry store to fix correctly. The backup camera was also wired wrong. It was wired for constant power instead of the backup lights where it should. Therefore, you will burn up the backup camera if not wired correctly as soon as you purchase your trailer. And no, Keystona Montana states that ours isn\'t a lemon. It\'s just normal warranty repairs/reworks. Also, there is only 1 deep cycle battery for a 40\' legacy 5th wheel, which doesn\'t seem right and causes you to be extremely careful since it\'s fully load with Double size frig and double size freezer, 4 side outs, auto leveling jacks, water pump, etc.. The back ladder blocks part of the rear window which is another poor design. Slide out makes greasy marks on carpet causing you to carpet clean allot unless you don\'t mind tracking around on the flooring. Some of the decorative curtains were secured poorly at the bottom causing the screws to strip out while driving even though the curtains aren\'t usually used. Bigger screws had to be inserted with a different type of screw. You would expect more from a Top of the Line Legacy 5th Wheel. We regret not buying bigger Forest River trailer then we had prior, but we thought wrong when thinking we were upgrading to a Keystone Montana 40\' Legacy 5th Wheel. Unfortunately we learned the hard way,
- , Utah

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Sep 27, 2016 2015 Keystone Montana 3721RL

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Refigator came loose off wall had to fix myself. Plastic trim came off trailer side by wheel well. Window valiance feel off. NEVER buy a residential refigator in RV trailer as it is not ment to bounce down the road. Also how do you winterize an ice maker. (It gets cold in Chicago) Door light wired wrong dealer says it is good rewired myself. Next trailer will have a 2 year warrante. Had a Loredo previously that got crack in gel coat due to a crack in frame by front bedroom slide that never was resolved. Trailer ended up getting totaled in tornado after 2 years and Keystone lucked out and never had to repair. Next trailer will most likely not be a Keystone


- , Illinois

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Oct 26, 2016 2015 Keystone Fuzion 371

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the camper it self is great. first of all. don't think that you can purchase the unit and get warranty anywhere. that is not the case. I have call Keystone and they do not enforce there dealers to do warranty if it is not purchased from that dealer. I have had some issues.
I had the flashing from the front Air conditioning unit go through the roof liner. No warranty
I had the furnace stop working had to repair it myself. had the jack leak. repair it myself. if you are not a fix it kind of guy. don't buy one if you want to do traveling with it. it will cost you.
- , Alberta

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Jan 17, 2017 2015 Keystone Fuzion 371

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We purchased a 2015 Fuzion 371. Pulls great, and we've taken it to Florida a few times, and pulled it to Sturgis, SD. No issues on the road at all. We had a leak (just after the warranty expired) where the awning bolted to the outside of the master bedroom. I found that they had not been sealed with silicone at all. Also, the door for the water connectors had a sprung hinge. When the door was opened, it would drop slightly, and if you didn't know that and would try to close it, you would break something. I purchased the camper 320 miles from where I live because of price and nobody had one around here. None of the camper places around here would do any warranty work on it, and ultimately I pulled it 130 miles to Nashville. It was there for a month for a few things, including the access door. Ultimately they did the other repairs but received the wrong door. I took the camper home and they sent me the correct door once it arrived and I put it in myself, which was no big deal. I know several people with campers, RV's, Toy Haulers, etc. They all require maintenance, they all have issues. But, this is my second Fuzion, and I would do it again. If you are going to move your camper, be prepared to work on it some. That's just the way it is, ANY brand. And if you aren't diligent about maintenance, you're going to have problems. I gave the floor plan 4 out of 5 because with all the slides pulled in, you can't get through the camper or even to the fridge, making it less than perfect while traveling. However, we use ours at a campground every weekend during the summer, and we love it.
- , Kentucky

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Dec 30, 2015 2015 Keystone Avalanche 361TG

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This is the perfect RV for a family that loves camping together. Perfect for cooking inside or outside. Plenty of room for everyone. Pulls easy, sets up easy. The perfect way to camp for the weekend or weeks at a time. The service on this RV has been nothing but a great experience.
- , Georgia

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Dec 31, 2015 2015 Keystone Avalanche 361TG

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Plenty of room for kids or grandkids. The half bath is a great feature for not having to track through the camper all day. The outside kitchen is great for keeping some cooking smells out side. Perfect family experience. The basement TV is a must during football season the satalite helps get the channels you need. Lots of storage.
- , Georgia

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Jun 18, 2017 2015 Keystone Montana 3611RL

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THis is the worst RV have ever owned. I have had so many issue with it right in the beginning. I purchased it to live in while i work, it was a big mistake. NEVER NEVER again will i purchase a Keystone product, they are junk. Every issues they told me to bring it back to the dealer, I bought it in NY and had to work in Texas, so it would cost way too much to drive it back to NY. TRUST ME KEYSTONE IS JUNK In the first year alone, the moldings fell off the walls, the heater quit, one of the break hub assemblys caught on fire, Black tank shut off valve does not shut off the black tank, Breaker that feeds fridge and bathroom keeps tripping, the No worry Awning ripped PLEASE DO NOT BUY A KEYSTONE PRODUCT
- , Maine

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Nov 30, 2015 2015 Keystone Carbon 357

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I wrote the above review. Finally after 3 months half of that arguing with Thor Industries/Keystone they replaced the roof with a new one, no holes or seams as advertised. Would like to thank Clara at Camping World of Akron, OH for working with me even though they were not the dealer I bought from.
- , Ohio

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Sep 16, 2015 2015 Keystone Carbon 357

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I ordered this fifth wheel and picked it up March 2015 (now 6 months old). Had to fix many problems from start and still going, dozens of stripped screws, shower leak, rear screen very badly installed, tanks labeled improperly, tv and vcr broken, front door frame hammered so it would close and worse at 5 months roof leak because factory cut ac unit hole in wrong place than moved over and cut another. Keystone (Thor Industries) wants to just patch my one piece rubber roof. Still fighting roof patch. So much for their great one piece rubber roof. I am sure I have forgotten some things. Why buy a new RV? Think twice before buying and completely crawl over, under and around before signing.
- , Ohio

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Sep 02, 2016 2015 Keystone Avalanche 355RK

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Very poor quality. Too many things that have broken to list them all. Screws are loose and caused lights over island to break. Air conditioners do not keep cool. A screw on a slide was sticking down and scratched the floor. Shelves in the kitchen broke. Ladder pulling off the back of the camper. Every shelf in the door of the fridge cracked/broke and the doors are hard to close. Shower head control fell apart. Radio does not have good reception. Bed was not attached to slide out wall and slid which pulled out wires. For being a supposedly higher end Keystone product this 5th wheel is cheaply made. Takes months to get any thing fixed...not sure if this is Keystone or the dealer or both. We will never buy a Keystone product again!! Nor will we recommend Keystone to anyone. Loved the layout/floor plan but nothing else. Be careful when considering a Keystone.
- , Colorado

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Apr 23, 2017 2015 Keystone Montana 3440RL

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my take on the Montana is the true 4 seasons 5th wheel, pulls wonderful you almost forget you are pulling 39 foot 5th wheel.The layout works great for us and the quality is first class. The first time you take the Montana out you will love everything about it.
- , Oregon

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Sep 03, 2017 2015 Keystone Montana High Country 343RL

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Have owned this RV for 3 years. Super layout with lot's of counter space, cabinets allowing for very livable conditions. Unit has been basically, trouble free. The Keystone Montana brand, in my opinion is high quality, well made RV.
- , Michigan

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Aug 27, 2015 2015 Keystone Sprinter Wide Body 343FWBHS

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This is by far the most troublesome camper I have ever owned. Very poor workmanship at the factory as well as poor quality items put in. In the last year the problems we had included, bad toy lock system, broken light switch, hole in freshwater fill vent hose causing water to get into the underbelly, bad black water tank valve, bad landing gear led light strip, toilet won't hold water, bad ceiling fan, broken wire for tank monitor, fridge door kept falling off, missing bolts for couch to keep from sagging, multiple light bulbs burned out.
- , Ohio

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Oct 17, 2016 2015 Keystone Passport Grand Touring 3350BH Grand Touring

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We purchased this travel trailer new from a dealer in Michigan in April 2015. We took it on our first vacation in august 2015, when we returned 9 days later we noticed that the front end cap towards the top had a wave in the metal. I thought well its cosmetic so don't worry about it, although everyone noticed it. Took it this year 140 miles from home and the roof seam had popped, more waves in metal. Keystone says out of warranty.
- , Iowa

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Jul 10, 2017 2015 Keystone Cougar 32SAB

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Bought new 9/2015. In the first 13 months of ownership, it was in the shop for 6 months, manufacture said they would not fix it, finally got hold of president of keystone, said they would pay to fix it, got extended warranty, good thing, back in shop again. This time the side of the camper sucks in 3 inches when you pull in the slide. Would not recommend this model to anyone looking to get.
- , North Carolina

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Jul 30, 2017 2015 Keystone Hideout 32BHTS

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Best Rv we have owned . No problems at all . We love the layout and island kitchen . Plenty of room. It has plenty of storage . The outdoor kitchen is a must. I would defiantly buy another keystone hideout .
- , Ohio

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Oct 29, 2014 2015 Keystone Cougar 327RES

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Great entry level 5th wheel trailer. Have done many up grades that even the higher end trailers don't have. Full New Moor Ride suspension with road shocks, new top of the line Moor Ride king Pin hitch, the best Goodyear 10 Ply radial I could find. This unit has always been stored inside and looks like a new unit. Roof treatment and wash this year along with wheel bearings packed and services. Pulls like a dream. The only reason we are selling this unit is to move up into a Allegro Bus Motorhome.

Must See
- , California

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Jan 13, 2017 2015 Keystone Cougar 327RES

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EVERYTIME we go out there is something that goes wrong. 1st time slid motor shaft broke, stove line crimped could not use stove. 2nd time side compartment lock would not unlock. 3rd time side fender skirt came loose. 4th time screw in floor at slide area trying to poke thru vinyl ( haven't fixed that yet) went camping this past week and water lines froze under kitchen area. Scared to go anywhere with it don't know what will break next. Definitely do not recommend buying a cougar product.
- , North Carolina

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May 17, 2017 2015 Keystone Cougar 327RES

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I have had problems with this trailer senses the day I bought it. It has been at the dealer longer than i have had it on the road. lots of problems. Two of the latest problems are $1200.00 in roof repairs because the roof pulled away from the front cap(not installed right). The second is the refrigerator has never worked right. The first year it would freeze things in it and now it will not cool. the temperatures inside the frig are at about 50 degree not cold enough to keep anything cool. I can't get anyone that can fix it either. I would not recommend this trailer to anyone.
- , Utah

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Apr 19, 2016 2015 Keystone Carbon 327

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Like many others, it started off ok with simple minor issues:
Tanks mislabeled (surely someone at Keystone is playing a joke)
Screws stripped, backing out
Tires unbalanced, contributing to screws backing out.
Cabinet damage - cabinets opening (nothing in the cabinet) while towing.
All LED lights died (one at a time) - No dealer would see it for a repair unless we bought it there.
Battery cut off disconnects "most" things - but batteries will still be dead in 1-2 weeks.
Rear bed won't take safety pins (repaired 3 times)

Then the major issues started:
1) The roof material came off the OSB. Ballooned up and shredded itself. Took over a month to fix (good thing I patched it, as it would sit out and get water damage). When repaired, Keystone does not authorize replacement of the OSB, so you get what's left of that material after peeling off the roof.
2) Cable slides were all wearing in jamb-plates (aluminum) - this is dangerous, as if the cables get cut, the slides come out.
3) Main slide started grinding into the slide opening - no ability to adjust this or otherwise re-center.


Fixed many issues ourselves, including adding tires that can be trusted, wet bolt kit, etc.

60+ days in the shop - it's still there. Keystone will not support end customers, so make sure you have a good dealer!

It's a good toy hauler - not a lot of frills. Would like to see repair times improved, real "nationwide" dealer support, and stop putting the dealer in the middle of factory quality issues.
- , Texas

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Sep 13, 2016 2015 Keystone Cougar High Country 326SRX

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Great quality, The quality of this unit is outstanding, highly recommend Keystone for their quality. Will stay with Keystone for my RV needs. Dometic A/C units suck on any RV unit, Dometic quality is less than expected, check any dealer yard and you will see piles of failed Dometic units.
- , Texas

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Aug 03, 2017 2015 Keystone Laredo 320TG

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We are going on 2 years of having this camper. Nothing but quality issues, It is very low end. We have had to replace faucets, shocks, water pump, get front painted, and issues just keep arising. We also have water damage from leaking. It leaked above closet in bedroom and 2 of the slideouts have leaked causing damage to trim & entertainment center. I believe the leaking is due to the seals, they seem to not lay correctly against the sides of slideout/camper. When I bring in slideouts in the rain a river will run across the front of my camper. I will never buy Keystone again!
- , Michigan

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Jan 23, 2017 2015 Keystone Bullet Premier 31BHPR

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Have really enjoyed this trailer. Some minor issues, like screws not being tightened all the way and not as many places to plug things in but otherwise very happy. Tows great & so much storage! We've been camping for 30 plus years and have had several trailers so we're fussy.
- , New York

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Aug 29, 2015 2015 Keystone Outback 316RL

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One of the most livable RV's on the market. Tons of storage and space. The living room is huge and comfortable. The kitchen has lots of counter space and the island is great. The pantry is a big plus.

The bedroom and bath both have lots of space and the tilt up bed is great for reading or added comfort sleeping.

This is definitely a home away from home.
- , Georgia

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Jul 16, 2017 2015 Keystone Outback 316RL

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Although we like the floor plan of this RV the quality of the construction is terrible. We have owned many RV's including another Outback and we have never had quality of construction issues like this. And our previous RV's have been in varying climates for extended periods. Just like our present Outback.
We have had to replace all of the cabinet doors because the wood separated due to moisture. The manufacturer DID stand behind the doors and replaced them for free. So we moved the RV to a dry climate. Now the wood pieces in the cabinet doors are separating again due to dryness and the laminate floors are buckling. What kind of climate does this RV need to be in? This RV is cheaply made for the money and we will never buy another one again.
- , Colorado

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May 11, 2016 2015 Keystone Sprinter Wide Body 316BIK

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Overall this is probably the best travel trailer I've ever Been in even when people would come and visit when we were in it they fell in love with it.the amount of storage is awesome this setup is very convenient the three slides make it very livable for more than just a short-term trip. And last but not least the outdoor kitchen is what really makes having a Travel Trailer worth while
- , Illinois

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Nov 10, 2015 2015 Keystone Alpine 3100RL

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Our sad Rv story, we purchased a New Alpine 3100rl from *dealer*. After living in it at Palm Springs for Two months, I had an Anaphylactic attack that required ER treatment for mold spores. We have been denied insurance because the dealer will not find out how it got wet before we purchased insurance. Md said stay away! We lost thousands and had to give it back the bank because it is uninsurable with the mold and soft floors. Any ideas?
Sincerely,

Franklin Jones

11260 SW Meadowbrook Dr. Apt. 4

Tigard, OR 97224

Fingfish@yahoo.com
- , Oregon

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Sep 06, 2017 2015 Keystone Cougar 30RLI

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Purchased this travel trailer from Will's RV in Sturtevant, WI after seeing it at a camper/RV show in Madison,WI. Wife loved the roomy floor plan and all the nice bells and whistles. I loved the ease of setups with the remote control stabilizer Jacks front and rear, remote control slide operation and awning operation plus outside porch light on/off with remote. Standard power jack with hitch lighting and after hours LED spotlighting make setups or breakdowns at any time of day so much easier. Another big deal for me was the Ultra lite frame weight of 7700 lbs. I recently towed this Cougar 1300 miles with a late model Chevy Tahoe and had to keep checking behind me to make sure it was still there. The light weight camper, low tongue weight, and the heavy duty Equalizer hitch stabilizer contributed largely to the safe and trouble free trip in snow, ice and rainy conditions encountered in an early March trip through WI, IL, and KY. On the comfort end of things, we opted to upgrade our mattress to a luxury memory foam Queen for my wife's back issues. One night on our trip, we ran our electric fireplace and gas furnace in 20 below 0° temperature and were as cozy as any home we've ever been in. The polar package helped with this as well. We love this camper and are condidering full time RVing. Only two complaints:1) accessability to the water heater bypass valves would be better if a hinged door were installed (a modification I plan to install). 2) access to the on board water pump for winterizing the camper's water system is very difficult.should have been better designed (again, making my own modifications).
- , North Carolina

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Oct 04, 2015 2015 Keystone Bullet Premier 30RIPR

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We've owned this unit for about nine months now. Made at least a dozen trips with over 45 nights in it so far (and we're not done for the year!). We've had several minor 'bumps' (shade string broke, light burned out, table warped, shower not sealed properly) but nothing major (i.e. affected our use of the unit). We like the living space - our two schnauzers love the dog bed under the kitchen table! We have noting but positive things to say about our unit and our dealer. Yeah, we've had several issues, but nothing that I would call a show-stopper! My philosophy is 'suck it up buttercup, nobody gets a free ride"!

The unit is absolutely perfect for two people and two small dogs. We don't get in one another's way. If we cook inside, there is plenty of room for us. Tows great and is much easier to back than our previous 19-foot TT.

I've bought new high-end vehicles with more issues, so we're very happy!

HIGHLY recommend!!!
- , Tennessee

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Aug 24, 2017 2015 Keystone Montana High Country 305RL

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Following a disapointment with a Cougar we purchased a Montana High Country.It meets are needs completely now after adding a front AC. An on-going problem is with the kitchen slide, no one can fix in to deploy or return smoothly. Has anyone found a successful fix? Thanks in advance for any suggestions.
- , California

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Dec 15, 2014 2015 Keystone Montana High Country 305RL

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We bought this unit June, 2014. The level indicators do not represent accurate levels of actual tanks. There is no indicator for fresh water at all. Both a/c units had to be replaced. The L/R unit was draining grease like substance from A/C onto both sides of roof leaving permanent marks on roof. A/C manufacturer said they would not replace roof.
Camping World Tech. said the sliding doors in the bedroom are the wrong ones for the closet. I talked to a rep. from Keystone and she would not try and help me with drawings or what should be on the Montana High Country, Model 305RL.
I have it winterized and covered until I take it to get the new doors, which I think it already has the right doors. But, when covering the camper, I noticed what looks like a screw head under the roof. It has not torn the rubber roof yet, but this is a serious situation.
The refrigerator didn't work on electricity. Problem was it wasn't plugged into a socket. The camper itself is roomy and enjoy it when everything is working.
- , North Carolina

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Jan 03, 2016 2015 Keystone Montana High Country 305RL

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When I bought this camper I was so excited that I forgot to really look it over, had problems with the storage doors rubing the LED lights on the awning are falling of we also have had the greasy substance coming out of are back A/C but it cleaned off The inside of the camper is great lots of storage we like the wood window shades only had one minor problem one of the table chairs didn't have the plywood on the bottom but that was an easy fix, We pull this fifth wheel with a 3/4 ton gas engine Chevy .Overall this is a good camper, In your excitement just spend the time to really look it over before taking delivery.
- , Missouri

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Jul 11, 2017 2015 Keystone Montana High Country 305RL

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We love our High country it's been good to us except for a few minor things that the dealer took care of . I would buy Montana fifth wheel again . Only thing I suggest is that you buy with two air conditioners and slide toppers which I installed later. Thanks!
- , Missouri

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Oct 07, 2017 2015 Keystone Impact 303

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After reading many reviews I have to agree with one statement that Keystone needs to look into "attention to detail". We have used our unit a lot this year and have enjoyed it a lot. Our dealer has taken very good care of us. The unit does wave during towing, but manageable. Had water leaks at first but problems were resolved under warrenty. I will buy another again.
- , Missouri

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Jun 22, 2017 2015 Keystone Alpine 3010RE

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On my 3rd Keystone 5th wheel traded from Cougar to the Alpine. I studied all major brands knowing this is the last one, made a list of everything we needed, wanted the best quality.
Alpine was the only one that covered everything.
Every body seems to go for a Montana but that Alpine is the stuff . I feel great about my Alpine, wish more people would check them out.
- , Tennessee

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Oct 11, 2015 2015 Keystone Alpine 3010RE

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We were only in our Fifth Wheel for a very short time, but we loved it. We did extensive research before our purchase and were extremely happy with the Alpine. If circumstances with my mother needing to live with us had not caused us to move into a home, we would be on the road with the Alpine! The comfort of the leather furniture is wonderful and the kitchen is perfect to actually cook and live in! We had planned to travel and live in this for years to come which is why we picked something we felt we would be comfortable in for the long haul. Well built and quality!
- , Florida

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Oct 12, 2015 2015 Keystone Alpine 3010RE

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My husband and I have enjoyed our Alpine so much, although circumstances with family have restricted our use to only a very short time. We researched extensively before our purchase and quickly relayed that the Alpine Keystone was extremely high quality and had a great layout to live in - which was what our intention was.

- , District of Columbia

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Oct 13, 2015 2015 Keystone Alpine 3010RE

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We bought our Alpine brand new in at the end of January this year. Due to my mother's hospice care, we were only able to live in the camper for a very, very short while instead of traveling full time as we had planned. But, we researched extensively before our purchase. We discovered that the Keystone Alpine was great on quality, room, storage, upgrades, and price. We loved the upgraded leather furniture that we purchased! The fifth wheel came with a 50" LED TV in the living room which made our leisure time wonderful if we were inside! The kitchen area is extensive with an island and the huge 4 door refrigerator. If you can't find enough room in that refrigerator, then I don't think anything will suit! There is plenty of room in the kitchen for storage and the stove/oven combo is great, plus there is a microwave/convection oven also. The bathroom features a large walk-in shower and the storage in the bathroom is great and the sink cabinet has a dorian countertop similar to the kitchen area. The bedroom has a king size bed and cedar lined closets with drawers in one that pull out. There is also a 32" LED TV mounted on the wall. The self leveling jacks, Heated basement and heated tanks making it possible to travel anywhere, 2 A/C units, BOSE sound system, bluetooth system, Dyson cordless vacuum system (love that!), 3 slide outs with added toppers, generator prep, and upgraded roof system all combine to make it one fabulous product.

Would I buy one again? Absolutely! We have owned other campers over the years, but I would definitely go with a Keystone and would again get an Alpine as I found it the best of the best! We searched for over a year to end up picking the Alpine and are very pleased!
- , Florida

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Oct 14, 2015 2015 Keystone Alpine 3010RE

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The reason I am writing this review is not because of the quality of the 5th wheel but because of the difficulty in dealing with Keystone. We used our rig one time last fall and took it in for warranty work. The dealership had it for 3 months waiting for minor things like a bedspread that had been damaged at the dealership, a door handle that had come lose... etc. Minor things. We couldn't use it through the winter so when we finally got it back it sat until this past Spring when we took it on a trip. We had a minor accident with it and damaged the side. We took it to a repair shop and they have had it for two more months and have been fighting Keystone who won't deal with repair shops, won't get warranty work done in a timely manor and are generally impossible to work with. I would advise anyone who is in the market for a 5th wheel or trailer to avoid getting anything from Keystone. Their products are nice, no question but their customer service is as poor as it gets. We have had our rig about a year and have been able to use it twice. Most of the time it has been in repair shops thanks to Keystone.
- , Utah

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Oct 03, 2017 2015 Keystone Bullet Ultra Lite 298RE

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Great towing RV. Only towed 1700 miles. Spacious living area. Lots of storage and closet space. Pantry in kitchen. Power slides and power awning work great. Enough storage in lower outside basement. The hitch power lift makes life much easier for hookup.
- , Wisconsin

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Jan 10, 2017 2015 Keystone Outback 298RE

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Bought band new a 2015 Keystone Outback nothing but problems cabinets breaking, the side by side cabinets don't close unless you align in the middle & close simultaneously, shower leaked & the toilet leaked. Repaired under warranty the toilet & shower & tried our cabinets but dealer changed staff so much we were swept under a rug per say! Finally resent them proof emails that we filed a complaint while still under warranty with the attitude we'll see what we can do. Shameful Keystone doesn't even back their own products. Very disappointing!
- , North Carolina

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Aug 31, 2016 2015 Keystone Carbon 297

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We got our 2015 Carbon in March of 2015. Like someone else here said, it started out with a bunch of small issues. It was in the shop more the first year than we had it out.
Lights burn out constantly and they have all been replaced. Holding tanks done read right, screws fall out, a/c not great, been addressed twice, they found someone didn't cut the hole right, shower leaks, holding tanks won't completely shut off, had to buy a secondary shut off, tires blew on first trip, toilet flap leaked, and the list goes on.
Now it is out of its one year warranty and hot water heater comes on when off and burned out the electrical heat only runs on gas, a/c comes on when off or both will come on when I only turn one on, bedroom slide won't work, and the list goes on. I have contacted Mark Chapman with Keystone only to get the cold shoulder. The dealership is tired of dealing with us and now we are stuck with this POS!! The layout and function works great for us but too bad we have not been able to enjoy it once without having an issue.
- , Utah

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Apr 08, 2017 2015 Keystone Carbon 297

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We purchased our CARBON 297 in August of 2015, we have had a terrific time in our Toy Hauler . Living in Arizona , we have enjoyed many trips hunting , fishing , camping and just RVing the Western States . We have had no serious issues with our unit . I had to have a dealer service just once for a slide adjustment , and will have a ladder recall kit install next week . No problems whatsoever with the ONAN GENERATOR , AC , HEATER , or any other system with this unit . CAMPING WORLD OF TUCSON has been outstanding with their support when needed .
- , Arizona

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Nov 04, 2015 2015 Keystone Sprinter Wide Body 296FWRLS

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We purchased the RV in April of 2015 and was unable to use the RV until October 2015. The first problem we encountered was a slide motor the failed. The motor failed due to a slide that was not adjusted properly. The next problem was dealing with Keystone and the dealer. No one could offer assistance and we were told by the dealer to never bring this RV into their shop for service. Keystone does not have a network of dealers that can fix these new Norco BAl accu slide systems. They do not have mobile techs that can offer assistance. Keystone was notified throughout the process and never responded to us in a customer friendly communication. The quality is a at best low to medium on this particular unit. If you are not experienced in doing repairs I would not purchase this product. I have rebuilt the suspension, changed the tires and rims, and installed a new pin box. The main problem is getting the cable system adjusted to function properly. Fortunately while on vacation (first time out) I located an independent tech that was able to get the unit to function enough to make it home. I had to absorb the cost of repairs since Keystone or the dealer would not assist me the problem.

Disappointed Customer,

Glenn Landry
- , Louisiana

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Jul 18, 2017 2015 Keystone Keystone 295

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The design was initially appealing but that wore off quickly. Without exaggeration, every possible thing that could fail on this RV failed. Keystone produces JUNK and they will not help you resolve your issues.
- , New Hampshire

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Sep 13, 2017 2015 Keystone Laredo 294RK

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This rv is the worst I have ever owned. The list is to long to put down here but the front cap is turning gray,the awning fabric has shrunk and won't roll up straight and the LED lights are burned up and look like a roller coaster there is a lot more to list. I am discussed with keystone my warranty company and the hole mess I won't ever buy a keystone rv bad design,bad workman ship no quality control we spent a lot of money and got junk Water leaks holding tank cracks and leaks I am not a happy camper The floor is soft in front of the door
- , Michigan

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Nov 12, 2015 2015 Keystone Springdale 293RK

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I had a great experience when it came to towing this unit, moving it into campsites and setting it up. There is plenty of room for people to move around inside if stuck inside on a rainy day. And plenty of counter space for cooking and preparing meals.
- , New York

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Oct 02, 2016 2015 Keystone Montana High Country 293RK

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2015 293RK. We've had this rig, our first 5th wheel, for a year now. Here's what we endured. Delivered with a crushed front drain pipe and missing undercarriage board. Chalked this up to something was hit when during the delivery trip to the dealer. Not noticed by the dealer. One drawer bottom was cut too short and did not fit into the drawer side channel resulting in collapsing and taking out the drawer below. Shelves in pantry collapsed as they were stapled with THREE staples over a 2 ft span. Also, stapled UP so they easily slid out. Weather stripping in three windows fell out. Shower door handles fell off. 2x4 cross support under the bed was cracked through and buckled. LCI 3.0 auto level has worked four times in a year. Dealer worked on it for days and contacted LCI for advice. Sent us on our way and WE contacted LCI who informed us the dealer never called back and the issue was voltage. Two batteries would not last 3 days dry camping and they died after four months. Short version: Defective converter. Tried to get in to nine dealers and none would see us as we didn't buy it 'there' Duh, we don't live in that state. Lost 14 fender screws as they simply back out. (Hint: put on a nylon nut and they will never comes loose).
Standard equipment is "China Bomb" tires and one exploded at 35 mph exiting the freeway. Took out the fender and steps to the tune of $2700 in damage.
Brochure lists the small couch as a hide a bed, but it's a storage couch only. Note: 2016 model 1.5 ft longer to accommodate the hide a bed. Funny to ask the salesperson "how do I open the bed?" and watch him rip it off the floor. Did know this before we bought.

Keystone customer service is a lot of lip service. "Can't find a dealer to help you? I'll call them and set up an appointment" Only never to call us back. This only happened four times though. $18 LED light fixture went out while on the road with no phone service. Called first chance two weeks later. "sorry, you're out of warranty as of three days ago" NOTE: call the product manufacture....we found the lamps have a three year warranty.
Slam latch doors: left side of both doors would not stay latched. Lock, pull...it's open. Outside of continuous headaches, we enjoy the rig when all is going well...not that often. Would I buy another? Hmmmmmm
- , California

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May 06, 2017 2015 Keystone Passport Express Super Lite 2920 BH

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We have a 2015 Passport 2920 BH that is just two years old the front of the camper has sunk in places and wrinkled places and delamination this camper has done this sitting in the yard. We take care of our camper it is washed and waxed and checked for leaks. Keystone will not fix the camper. This is our second Passport from them. The first one fell completely apart they replaced it with this 2015 and it is doing the same thing. Stay away from keystone campers! We will be buying a fifth wheel later but it will not be a keystone! This has taught us an expensive lesson about Keystone campers. Their campers are not worth the money you will be paying for something that will not hold up over the years for your enjoyment. To fix this camper they asked us 1,500 dollars. In two years we have only used this camper five times. If you are looking for a keystone product just keep in mind that once your 1 year warranty is up keystone does not cover any structure issues no matter what. We thought that once keystone replaced our first camper we thought that surely they had remedied our camper problems they just gave us another one of their bad products.
- , West Virginia

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Apr 15, 2017 2015 Keystone Cougar Lite 28RDB

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I like the power awning and automatic leveling system and the fiber glass exterior. This vehicle tows well and is easy to park at sites. The outside kitchen is a nice feature with the refrigerator and stove. The pump out involves three different levers for the various holding tanks is the item that is not my favorite thing.
- , Michigan

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May 07, 2017 2015 Keystone Hideout 28BHS

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I bought the trailer brand new at the RV show in Calgary 2015. The roof has now started to leak due to the poor workmanship of the manufacturer applying the proper amount of compound on the joints resulting in the roof leaking. The application was also uneven, and applied to the incorrect side of the seam. Keystone denied my claim saying in the manual that I need to check the compound every 4 months for cracks. I did check every 4 months except when it is parked for the winter in storage. It will cost $400 everytime the compound needs to be redone (which is every 4 months). I will NEVER buy another product of Keystone again. I have pictures of the poor workmanship and this still was denied warranty. This company has no back bone and does not stand behind their product .
- , Alberta

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May 17, 2017 2015 Keystone Hideout 28BHS

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Whole front of the camper has had standing water in it due to there poor, crappy sealing job. I wish I could add the pictures. Do yourself s favor and do not buy one of these brands, they will not do anything to address the issue, they will not stand behind there brand they simply do not care about you or the camper after it leaves the factory
- , Iowa

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Jun 10, 2017 2015 Keystone Laredo LHT 28BH

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When we bought this trailer, we were told a few things, all things we NEED in a trailer. My husband is a traveling MLT, so we can't have a stationary home.
1) It is a 4-season trailer.
FALSE! Our pipes froze repeatedly last winter, even though it didn't get THAT cold or stay very cold for very long at a time. Even with a heated water hose and insulation for the sewage hoses, everything froze at least 3 times in the span of a month.
2) It's a pretty solid trailer and everything is in working order.
Now, this one was something I was wary of because it seemed pretty inexpensive for a 3-bed travel trailer. So, I made sure they tested EVERYTHING before we took it off the lot. Unfortunately, everything that has broken since we purchased it has been broken more than once AND the first things that broke did so in the first 3 months.
~Air conditioner continuously threw breakers every time it ran for longer than about 5 minutes, which is about how long it runs when it's set to cycle. So, it would run once, then throw a breaker.
~The furnace was about the same way. It would run for a while then suddenly shut down. What's dangerous about that is when the furnace is heating, it can be a fire hazard in this trailer because it gets REALLY hot. If it suddenly shuts down, the fan shuts off, too...not cooling it fast enough and increasing the chances for a fire.
~The master bed is structurally unsound. The base of the bed collapsed within a month. The end of the bed has a storage area and the lid is the foot of the bed. It's on hydraulic hinges and they lasted about 3 weeks. Before any questions are asked, we hadn't done anything vigorous in it. We had slept in it, but the bed started sagging. It never really got fixed as it was. We removed the hinges and bolstered the frame ourselves.
~The head of the bed, the wall is curved. Unfortunately, it came to us with a huge gap between the paneling and the cabinet above the bed. It is also VERY drafty. Throughout the winter, we had to stuff some insulation up there to keep from freezing, and that only kinda worked.
~The pipes under the trailer burst at one point, in the summertime, and we had to poke a hole in the underbelly to drain it. I'm pretty certain they didn't do anything to it to fix it. We now have a deluge in our trailer...not our kitchen-our TRAILER. It is still leaking. Whatever they did to "fix" it either didn't work or they didn't do anything to it.
~To top things off, I can't even show you the damages we've had since we got this thing because the website won't allow me to upload any pictures!
- , Kansas

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Jul 28, 2016 2015 Keystone Bullet Premier 26RBPR

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Bought new and took on a 3 month trip to maritimes many issues with this trailer from roof leaks. Cupboards collapsing with very little weight awning stopped working. Wheel fenders coming loose. Lights burning out. Hide a bed collapsed toilet and plugs installed crooked table warped. In my research I found that Thor is the main company and owns most of trailer company\'s. Please do research and reviews before making an expensive decision
- , Saskatchewan

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Nov 29, 2016 2015 Keystone Bullet Premier 26RBPR

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Trailer delivered in excellent condition, until we took it on vacation. Found there was no drain hooked up to bathroom sink, causing flooding. Had trailer over a year before going on top. found extremely poor caulking on front panel to roof cost me nearly $400 to have it repaired. Keystone has very bad quality control. Replaced cheap converter with one that worked in a reasonable time. It's a beautiful trailer and very enjoyable. Had to install variable thermostat on water heater to keep from getting scolded. The warrantee sucks. It doesn't cover anything, such as fender skirts, which are poorly mounted and cheaply manufactured. Also, slide on door falls out. There's no excuse for the quality of this unit at this price. Everything is fixed now due my persistence. Hope it doesn't have any more problems.
- , California

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Oct 06, 2016 2015 Keystone Sprinter Campfire Edition 26RB

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the bracket from the slide out broke and pulled the bracket off the wall. it wrapped around the sproket above the slide out. the rv place that sold it to us come out and the slide out was stuck half way. called sprinter and said we where out of warranty. we had it 14 months and used it 5 times. we dont camp in wisconsin all year we are limited. my advice get a camper where the manufactor stands behind there product.jayco offers 2 years. the rv dealer that fixed has never seen this happen on a slide out before.
- , Wisconsin

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May 12, 2016 2015 Keystone Hideout 26BHSWE

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There are some nice features on this entry level trailer. Layout can be found on lots of trailers. I have two windows that do not close fully leaving a gap on the bottom right edge.
I found the floor wet at the base of the slide. Today collecting it from storage I found the top of the slide with puddles of water on it. For a trailer just over 1 year old (and out of warranty), I was very disappointed. The seals should not be failing this soon. I will not by Keystone again.
- , Alberta

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Aug 17, 2017 2015 Keystone Bullet 269RLS

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this is an excellent layout for two to four people. i really liked the spaced axles for towing.the recliners are nice as well as the space you have in the restroom. you dont feel so squashed trying to shower or use the toilet.
- , Iowa

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Jul 19, 2017 2015 Keystone Sprinter 266RBS

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Have owned RVs for 40 years. Had to buy a new one due to someone hitting us and writing our other trailer off. This is the poorest made trailer we have owned. Fridge quit working on propane. Called The dealership where we bought it from and they basically called my husband an idiot and said he did not now what he was talking about. After 4 months they finally got it fixed for us. Toy lock put on upside down which we did not notice until it quit working. Screws falling out all over. We finally had to go through the entire trailer and rescrew in all the rest of the screws. . Blind above sink quit working. Numerous other issues with the trailer. Would never recommend a Keystone trailer to anyone
- , Alberta

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Jul 24, 2017 2015 Keystone Passport 2650BH

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Bought ours in October 2014 and have had an issue virtually every time we have gone out. 1st trip motherboard on heater went out, took it in and they couldn't recreate the problem, so we went out again this time it snowed and no heat. Door on bedroom came off and broke on next trip. Next issue we had was a foul smell inside, told by dealer that we just need to use more chemical in toilet. Out we went again and had to end our trip early because of the stench. They told us the black water tank had a crack. Back out we went again and the pump on the toilet had a leak, we couldn't keep the water lines under pressure but survived the trip. Just got back from last trip and cleaned out tanks and shut it up for storage. Went in to get one thing the next day and there is a foul stench again. Dealer told me there is no way that the tank could be cracked again but can't explain the smell. Taking it in and missing our next scheduled trip. Buy the warranty, thank goodness we did! Looking to sell this thing now.
- , Colorado

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Jul 06, 2015 2015 Keystone Springdale 258RLWE

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I bought this trailer in May of 2015. I liked the design and the size of the trailer, not to big but not to small. Since the purchase they have been many issues with this unit. The front right and the rear left scissor jack washers have broken loose from the pop weld that holds them on! The electric awning rocker switch does not auto stop when the awning is extended so the awning rolls either clockwise or counterclockwise. The access cupboard door to the electronics, the screws have fallen out so the door no longer closes, the night shades have fallen down while parked (since repaired), the water heater when switched to propane sounds like it is ready to explode and numerous other items. The bedroom area is really hot during heated days because there is no circulation. One of the drawbacks I found is there isn't a ladder to access the roof or the slide. How do you check the slide for debris or lubricate the antenna without carrying a separate ladder? The exterior pass thru is barely large enough for the water hose and accessories. I seriously would rethink about purchasing a Springdale. I was thinking about the purchase of a hideout, I guess I should have went that direction. Now I am waiting to see what the company will do for me because I want to get rid of the lemon.
- , Idaho

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May 08, 2016 2015 Keystone Summerland 2570RL

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We purchased our Summerland trailer last May. Our first use found a hole in the awning and it was not electric as we were told it was by the salesman. Silicone all over the counters and smeared excessively around the sinks. Many other small things were wrong which the dealer fixed along with a new awning. Repair time was four weeks. We went out for the second time last week, first week in May 2016. and the valve on the toilet started leaking and the toilet fills to the rim with water. The air conditioner sounds like it is going to explode. The biggest thing that is wrong about this trailer is that the bathroom door opens into the bathroom right up against the toilet. If you had a medical emergency in the bathroom while sitting on the toilet you could not get the door open due to some one blocking the opening. I have found out that the Summerland line is the lowest end for Keystone. So you get what you pay for even when they cost just as much as higher quality products. If I had it to do over I would not even consider a Keystone product.
- , Kentucky

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Sep 18, 2016 2015 Keystone Bullet Premier Ultra Lite 248 RKS

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Such an easy tow. Traicks behind a vehicle beautifully. Floor plan was the key seller. Rear kitchen setup and the bathroom is totally separate, no walking thru the bathroom to get to the bedroom. Plenty of storage, no space waisted. Exterior color scheme is a plus.
- , Virginia

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Dec 19, 2016 2015 Keystone Hideout 23RKSWE

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I love the floor plan. But we have had our trailer in for the same leak on the slider four times now. We will have had owned this trailer not quite a year. So frustrated,they have done the work under warranty. That being said we should not be having these issues on a brand new trailer.
- , California

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Jul 11, 2016 2015 Keystone Passport Elite 23RB

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This unit has been very convenient and dependable. It\'s great for weekend camping, dry camping or full service. Because of it\'s light weight, towing is very easy and good on gas mileage. Very clean and ready to go.
- , Colorado

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Sep 30, 2017 2015 Keystone Passport 238ML

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Great family camper. Keystone got it right with the passport line this camper in particular is a great family camper with toolbox a nice floorplan ducted heating and cooling. The electric awning is very convenient and user-friendly. Based on the size and weight this camper is Easily towed with a midsize two full-size vehicle the value based on what you receive and the functionality of this camper makes a great option with all the Amenities have a higher in camper awning this keystone passport gives families the freedom of RVing without killing the budget
- , Florida

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Apr 13, 2017 2015 Keystone Bullet Premier 22RBPR

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Our biggest problem is the molded painted fiberglass front cap paint faded after 12 months. Keystone doesn't care. Said the problem was "environmental" and will not fix it. They recommended that we use rubbing compound to bring back the shine, but it doesn't matter because the fading in under the clear coat. Shelf in bathroom and shelf under outside refrigerator collapsed. Fender skirts are too light & not installed well. Screws fell out.
- , New Jersey

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May 03, 2016 2015 Keystone Hideout 22KBSWE

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My right hand lower skirting started to rip off in the wind driving down the road and Keystone will not even warranty this they are trying to tell me it's damaged that I should put it threw my insurance well they lost me as a customer as soon as I have this paid off it will be sold and I will go to another company so I don't have to go threw the hassle to get something fixed I don't recommend anybody buying from them they don't warranty there product they just give you a hassle I had to give the warranty a 1 star it wouldn't let me give a zero
- , New Brunswick

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Feb 01, 2017 2015 Keystone Passport Grand Touring 2200RB

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This is a great trailer, Very comfortable and is
easy to tow. Does not sway. It has everything a home kitchen has, except dishwasher.
- , Nebraska

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May 03, 2017 2015 Keystone Outback Terrain 210TRS

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We love this Outback, but we decided to move to a motorized RV.I will miss 14 MPG while towing the Outback.It also fits on our deck and we will miss that,too.The king bed is awesome and the bunks up in the front are great for a young family.The only thing we had replaced are the propane lines and regulator because I wanted a better regulator than cam e on the trailer.Otherwise....it has been perfect!
- , California

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Dec 09, 2016 2015 Keystone Outback 210RS

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After a LOT of research,I found this to be the perfect trailer for us and our parking deck.It fit on our deck!The king bed was also a priority for us and the size of the bunk beds for our two teens made the choice easy,so we drove to Michigan and picked up our new Outback Terrain 210RS.The dealer was awesome and installed our trailer brake and sway bars on the spot while washing our new trailer.Then they gave us a thourough walk around to acclimate us to using it properly.We trailered across the U.S. in about a month and had a fabulous experience!The only thing we had to replace in two years were the propane regulator and gas lines due to our snowy,cold climate.We love our Trailer and just got back from Padre Island Texas last week.Another great trip!
- , California

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Mar 30, 2016 2015 Keystone Bullet Premier 19FBPR

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We've had numerous problems with this trailer. Several shelves collapsed because of poor installation. Fender skirts are too light & not installed well. Screws fell out & fender skirts cracked at numerous mounting holes. Front cap paint oxidized after 18 months & Keystone will not fix. Rear cap separated at roof seam & Keystone replaced under warranty.
- , California

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Dec 19, 2016 2015 Keystone Summerland 1800BH

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The quality of the build is not very good. Many things I fixed on my own as it would be more expensive in gas to drag it to the nearest dealer. The board separating the water tank and electric cord cubby was not even mounted. 3-4 screws on the exterior came out and fell off within the first month. P-Trap gasket for the sink was not installed correctly from the factory so the sink leaked. The table sides starting separating in the first 6 months. The bumper end caps both fell out within a month or two. Metal bits fell into our food as they did not clean out the range fan after drilling out the some metal. I had to take the screen off and vacuum it out. Currently the trailer wiring has gone bad as it keeps blowing fuses in my 2015 Tundra. There is a short somewhere that will likely take days to sort out if I can even get to the wiring. Overall I would rather have my money back and purchased a more expensive much better built model (Likely from a different company). I am getting tired of having to fix something in this trailer every time I use it.
- , Ohio

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Feb 06, 2016 2014 Keystone Fuzion FZ393

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I have owned to fusion products one 2007 and one 2014. On my 2007 fusion all the details rotted off after tuna half years. My 2014 fusion has had brake problems suspension problems electrical problems and now most recent condensation problems in the attic. Because of the lack of quality work I will never purchase another fusion keystone project ever again.
- , California

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Feb 06, 2016 2014 Keystone Fuzion 395

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I have owned 5 recreational vehicles. In the last 20 years I have owned three different manufacturers. I have owned to keystone fusion products my first keystone project was a pretty decent vehicle except for all of my decals rotted off in 2 1/2 years. I traded off by 2007 fusion for 2014 fusion and the quality of workmanship on this unit has been less than desirable. From day one I've had nothing but brake problems suspension problems electrical problems and now ventilation problems in the addict. The most current issue is due to sloppy workmanship. Attention to detail needs to be greatly improved by this manufacture. In the last five years California has suffered droughts this year we've received a normal amount of water. When they installed the roof and install the venting on the roof they neglected to cut away the excess material in the vent holes prior to installing vents in the addict. Which has caused condensation and damage in the interior of my $70,000 trailer. I will purchase a Nother Keystone product as long as I live. I have contacted manufacture by email telephones to no response my only alternative is to contact attorney and sue them for the value of my unit. It is my opinion that congressional laws need to be put in place so there will be some standard of construction and force the RV industry to give a 36 month warranty unlimited miles. I have spent thousands of dollars in repairs because ofThe walk of quality work from this manufacture. Sincerely Mitchell.
- , California

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Feb 06, 2017 2014 Keystone Retreat 391FKSS

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they do not stand behind their product, see my yelp review, and do not buy any Keystone product. they have no quality control , it's a joke. I paid cash for our 2014 model in May of 2014, and whats worse I am a disabled Nam' vet and my lady has a pacemaker / defibulater , so trying to repair this is going to be something. And Keystone could care less.
- , California

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Jul 22, 2016 2014 Keystone Montana 3900FB

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I towed this RV away from dealer in November of 2013. At that time dealer was more than happy to smile and take my $75,000 for this. Now, only three years and only 7 uses later, the leaf springs fall off the rear axle while being towed. Dealer service department say that the axle is also bent. This trailer has not been off or rough road pulled. How can an axle just bend? How can leaf springs just fall out? This is NOT a quality product I expect to pay $75,000 for. Both dealer and Keystone have assumed the position of \"that\'s how it goes\" Really?
- , Oklahoma

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Jul 18, 2015 2014 Keystone Hideout 38FKDS

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Great unit very comfortable.
- , New Jersey

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Dec 03, 2016 2014 Keystone Montana 3735MK

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Where to start--bought this new in Dec 2014. Knew taking it home that something was wrong with suspension; contacted dealer, took unit to be repaired repeatedly, was told nothing wrong, that I didn't know what I was talking about since I was female!! Camper was in shop multiple times for other repeated repairs: broken cabinet doors due to suspension issues; no handle on shower doors; AC temp incorrect so AC not working in summer in the desert; convection/micro replaced twice due to mounting issues; sink cover replaced due to warping; multiple instances of trim breaking or coming loose; storage drawer in sofa had to be built (only part of frame in drawer) and then dealer cut my vinyl flooring when drawer bottom was cut directly on floor (and couldn't understand why I was upset at the cut!!); W/D connection is completely hidden by cabinet in closet--have to remove cabinet if you want to use W/D connections; items listed in package not installed; etc.
- , Tennessee

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Aug 17, 2017 2014 Keystone Montana 3725RL

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Have used thus trailer 4 weeks of the year for the past 3 years and have had to use my extended warranty for 2 bad cylinders on my jacks, replace microwave, cap lights, and several other cosmetic things. This year we noticed both the recliners and sofas peeling and splitting like dry rot. We have owned less quality trailers that gave held up much better. Our last trailer with over 10 years and no splits in the leather furniture. I now have a $89,000 5th wheel that looks like we got the furniture at a second hand store. I am not a happy camper!
- , Virginia

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Oct 18, 2017 2014 Keystone Alpine 3720FB

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Purchased new fall of 2014, nothing but issues from day one. Leaks, auto-level issues. Still have a leak in the front, auto-level does not function. Now there are staples from an obvious mfg defect popping through the roof. They suggest we could cover the staples with some sort of cap to protect the leak. There are 20-30 of these..... They do not care about their customers, they only see $$$$$
- , New York

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Aug 24, 2015 2014 Keystone Alpine 3620FL

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Bought 2014 3620FL in Jan 2015 piece of junk poor quality control . I own also 2006 Raptor. Will let the lawyers handle it if not satisfy with repairs. Would never buy another product from Keystone.
- , Mississippi

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Nov 30, 2016 2014 Keystone Montana 3611RL

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Our 5th Wheel is less than 2 years old and we have replaced under warranty , The Toilet, The AC,A seal on the Refer,Now with no Warranty the Recliners and the Sofa are Peeling like Onions and One tank Dump valve is not closing. Am I lucky this all?
- , Massachusetts

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May 24, 2017 2014 Keystone Montana Big Sky 3582RL

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Model 3582. We ordered this camper from new. Love the floor plan and the storage capacity . It's kept inside when not in use, so the full body paint looks awesome 3 + yrs later. 2 axles with G rated tires are adequate. We travel 3-5 months at a time frequently so the counter space for cooking is great! Extra sink in the bedroom is also very convenient. A few minor issues have occurred over the time we have owned it, but it's to be expected in any RV you use a lot. I wouldn't hesitate to consider another Keystone product. Warranty folks not particularly helpful but the camper seems to be built well.
- , Tennessee

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Feb 16, 2017 2014 Keystone Avalanche 355RK

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I bought a brand new 355 RK and still love the design and livability. The problem has been with assembly quality and the furnace. I have had the board replaced 3 times and still have issues. The slide in the back for the counter catches the cabinet handles and busted the wood trims. Wiring in the undercarriage is horrible, water and drain fittings come apart and the "insulated" tanks underneath are a joke.
I still love the camper but I have spent a lot of time and a decent chunk of money turning the camper into what I thought I was buying. I work construction and live in it 95% of the time. Just be prepared to rework whatever you buy. It is just typical these days.
- , South Carolina

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Sep 25, 2017 2014 Keystone Alpine 3555RL

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We bought ours new April 2014, was in shop 3 months replacing items, took it in for checkup find out our roof is peeling back and over 3000 to repair, not a happy camper. Always shedded winter and only about 12000 miles on it,Wheel fenders are poor quality and not attached properly.
- , Nebraska

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Jul 30, 2017 2014 Keystone Alpine 3555RL

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KEYSTONE? THINK TWICE!!! We have owned our RV for almost 3 years, and recently took a trip where our roof membrane was peeling back in the wind as we were driving down the road. We stopped at a dealer where we were told this is not uncommon with Keystone, AS well as our dealer at home. TAKE NOTE THE MANUFACTURER ONLY WARRANTIES THE ROOF 1 YEAR. We discovered our extended warranty did not cover it at all. Our insurance adjuster also said it was not covered as it was a MANUFACTURER DEFECT as the membrane was only 1.5 inches under the front molding and it should have been more. This repair costs $9,500. We appealed to the manufacturer to fix the roof as we had a letter from both dealers and our Insurance saying this was a defect. KEYSTONE IS NOT CUSTOMER FRIENDLY AND HAS NO INTEGRITY. Secondly, we had a tire blowout, and AAA told us our tires were dated 2012 on our 2014 Alpine!
- , Arizona

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Jul 05, 2017 2014 Keystone Alpine 3555RL

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We bought our Alpine new after looking at quite a few and decided on the Alpine. Ours ended up in shop for about 3 months, waiting for repairs. Domestic fridge wouldn't cool, hot water heater would overrun, some other small items that had to be ordered. Otherwise we like the quality and no further problems except for the cheap wheel covers.
- , Nebraska

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Dec 06, 2015 2014 Keystone Alpine 3535RE

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I bought this piece of trash in Chesapeake Virginia. The quality of construction is the worst I have seen. I wish I could put pictures on here to show what the issues are. But all I can do is talk about it. Just going try and keep calm when I'm writing this because I have been wanting to do this for sometime and I don't want miss anything.
1. Furnace. 15 degrees temp difference from front of trailer to back. No air blowing out the floor vents in the back living area. No filter for the air and it is open to the belly where NO ONE cleaned up after they installed things. Continues to blow dirt around and there is no excess to the furnace. Techs came out from the dealer and removed and re-routed some duct work. Took about 10 feet of excess duct out of the system. Still no change.
2. Heated belly space. Every spot where wires or hoses went through the frame was not sealed up. This is heated space. Went through 2 tanks of propane in a week. I also have problems with drafts and bugs coming in from these holes in the frame. So much for clean air.
3. The gates for the grey tanks and black water tanks do not function correctly. Hard to pull out and to close. Black water tank gate will not close all the way. The stupid vents they have under the sinks and counters to vent for the waste tanks have malfunctioned a number of time and I have had to leave the trailer a number of times to let the trailer air out.
4. Water control valve has broken. Dealer gave me a new one. Did not install it.
5. Leveling jacks keep leaking down. Had to tighten up many fittings myself and they still leak down.
6. Propane hoses connecting to the tanks leak. Replaced them already.
7. Slid has leaked. Talked to a few dealers about that and they said I needed toppers put on my slides. More money to spend on this thing. They said it is normal to have leaks there. I call BS! After investigating the construction of this trailer I found that the only thing that keeps rain and water from coming in at the slides is two soft rubber seals. Roof material comes to the fascia that touches the wall on the inside. There is a small metal trim that holds the roofing down. Slide sags in the middle and water works it's way under the seals and over the metal trim. BAM!!!! Water soaked inside. 8. The windows were not sealed when they were installed. Single pane and I know there can be a draft coming from the drain vents. I used The window film that you install and heat shrink it to fit the windows. Works good. Found the draft coming in around the window trim. After I looked into that I found out there was no seal around the windows.
9. The microwave was not installed level. 10. The linoleum floor was not glued down and is rippling up.
11. The walls on the slides feel like there is no insulation in them. They are not solid.
12. Crown molding is coming down.
13. The door was not sealed when it was installed.
14. Rubber seal on some of the slides are to short and when it's raining and the wind blows it leaks in around the floor of the slide.
The quality of this trailer is a shame. I spent a lot of money on this trying to simplify my life after a divorce and live in this trailer full time. I am sure I missed a few things. The one thing I am sure of is that I will never buy another Keystone product. I know what I mentioned here is not an isolated incident with an upset owner. I met an older couple that bought a smaller Alpine but a year newer than mine and they have the same problems as I do. It also pisses me off that they don't even have a place to put a contact number so they can call you to talk about your issues. Why should they care. They already have their money.
- , South Carolina

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Apr 13, 2016 2014 Keystone Alpine 3535RE

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We also made a gigantic mistake buying this piece of ****. Customer service is a joke. While wintering in Florida for the 2nd year, each year we had to have someone fix something on a brand new unit! This year, the teclinician came in and proclaimed "whoever built this did a ****** job"....NO KIDDING! Would NEVER advise anyone to buy anything from Keystone.
- , Pennsylvania

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Jun 21, 2016 2014 Keystone Alpine 3500RE

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I have had my Alpine for 1 year I really liked the RV. Till Dealer worked on Roof that\'s When all went bad the roof has been replaced 3 times last time Keystone claims it was replaced at Factory, I had a massive water leak and they just stapled the ceiling all over tried to cover it up with paint. This has become a big Headache from the very begining
- , Texas

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May 10, 2016 2014 Keystone Alpine 3500RE

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Very roomy and nice finishes. The storage compartments are large and hold a lot. Easy to haul and set up./take down. Double panes windows help block outside noises. Large shower feels just like one in a house.
- , Texas

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Mar 17, 2016 2014 Keystone Alpine 3500RE

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This layout is very roomy. Had some minor repairs, like a cabinet latch that needed to be tightened and an inverter that went out, and Keystone took care of them without any issues. This unit has a lot of storage especially the outside storage bay.
- , Texas

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Oct 31, 2014 2014 Keystone Alpine 3500RE

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Nice interior design with lots of room. Overall build quality is good. No major problems so far.
- , New Mexico

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Jul 14, 2015 2014 Keystone Bullet Premier 34BHPR

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Front cap paint faded six months after purchase, slide outs leak, thermal package is a joke - lines freeze up, had leaking plumbing under shower that caused major damage to floor insulation and Keystone won't cover any of it.
- ,

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Nov 13, 2015 2014 Keystone Montana Mountaineer 3452

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Awesome RV
- , Ohio

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Apr 16, 2017 2014 Keystone Montana High Country 343RL

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Pleased with lots of features.to west nicely.good storage good lighting. Poor interior workman ship poor quality control. Most of the coach is likable. The exterior paint is ridiculous and decals poorly done. The paint in 3 years is faded greatly the decals are cracking.we wax help for a shot period. I have owned 3 other rvs 2 new 1 used .I have never seen this type of paint failure. Be careful if you buy
- , California

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Jan 14, 2016 2014 Keystone Fuzion 342

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Purchasing and using our Fuzion has been simply put, a great experience. I have retired but my wife is still employed. My wife's job allows her to work from home. With that said, we traveled the western United States last year while my wife continued to work from home. We took full advantage of the 12' back garage as my wife's roaming work place.
Recently, my wife's job has restructured and with that so did her job responsibilities. Unfortunately, these changes will no longer allow us the freedom to utilize our Fuzion as we wished we could.
- , Colorado

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Apr 02, 2017 2014 Keystone Montana Paramount 3402RL

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We enjoyed our Montana, and have had no problems what so ever. We would not be selling it if we continued to travel. I have had some minor health issues and we made the decision to buy a Park Model. We keep it in covered storage when not in use, and as it turns out it has stayed in storage until we return to Arizona. Our RV traveling days are behind us. We bought this unit because it is a beautiful full time residential living RV. The interior is second to none, all of the wood cabinetry is a satin mahogany finish beautifully designed by professional designers. The exterior is a gel coat finish high gloss. I have had it washed and waxed yearly by a mobile RV specialist. My ad gives greater detail about this unit.
- , Kansas

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Nov 15, 2015 2014 Keystone Montana Mountaineer 3402L

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Awesome. Setup, Recommend to Everyone, Wish it could run longer for free.
- , Ohio

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Aug 14, 2016 2014 Keystone Montana Mountaineer 337RET

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The Mountaineer 337RET model has a great floor plan. When stopping on the road for lunch, this layout allows access to the refrigerator, pantry, microwave, and dinette table without opening the slides. You can access the roomy bathroom from the bedroom as well as the hallway. 2 power vent fans, one in the kitchen and one in the bathroom, provide plenty of air circulation.
The living room has 95 sq. ft. of living space. The sofa has a pull out air mattress full size bed and an pull out storage drawer. The HD TV mounted on a swivel, pullout bracket provides every seat a great viewing angle. A desk provides a comfortable work space when needed.
The kitchen is open with plenty of storage cabinets, excellent pantry, and a coat closet. A free standing dinette table has a pull out extension and with the desk chair 5 people can sit down to dine.
A hydraulic system provides smooth power to move the 3 slides in and out. The services compartment provides access to fresh water connection, Black tank flush, freeze guard connection, water tank by pass, battery shut off, and black and gray tank controls. This model has 2 gray tanks. One is for the shower and one for the kitchen sink for a total of 93 gallons of gray water.
The basement is huge. It is a good thing this unit will carry 3445 lbs. of cargo because this basement provides plenty of room for everything you need.
The bedroom has a comfortable king size bed with plenty of closet and drawer space and has a W/D prep.
- , Michigan

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Aug 09, 2016 2014 Keystone Cougar Lite 32RET

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I bought this RV because of the lite weight and open feel of the unit. It has a large living area and shower is a very good size and I am 5-11 200lbs. I have bi-weekly maid service and unit is NEW still as you would know as soon as you entered. Only selling due to meeting someone who has a park model. I never travel in this unit only parked at site.
- , New Hampshire

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Jun 17, 2015 2014 Keystone Bullet Premier 32BHPR

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I had a recent claim with the manufacturer about a crack nose cone. The crack appeared with no impact and to me was a manufacturing defect. They would not cover the warranty due to the camper being over the 1 year manufacturers warranty. I was told if it were an impact crack, I could go through insurance. They claim to be a quality brand. I would not recommend anyone to buy a Keystone.
- , Alberta

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Nov 07, 2016 2014 Keystone Laredo 329RE

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Love all the room it has. We needed to live in this after the sale of our home and we had lots of cupboard space and storage space. Didn't feel cramped at all. Loved it the shower was huge and had lots of hot water.
- , Florida

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Aug 12, 2015 2014 Keystone Montana High Country 325RL

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We love this RV. We use it in the winter and summer. Ours has an island on wheels so it can be moved out of the way so the grandkids can play. It has lots of room inside and plenty of storage. We are on a 3 month trip and have plenty of room for everything. We tow it with a Dodge Ram 3500 Laramie and it tows like a dream. We do have it serviced at the RV dealer every year. We have had no problems .
- , British Columbia

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May 13, 2015 2014 Keystone Cougar High Country 321RES

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A very good RV for the money.
- , Alabama

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May 15, 2017 2014 Keystone Laredo Super Lite 320TG

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Don't buy Keystone. Our trailer is 2 yrs old and the front brown cap is totally faded and is white. Keystone will not do anything about it. When your paying $33,000 for something it shouldn't fade within 2yrs time.
- , Michigan

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Mar 19, 2017 2014 Keystone Cougar 318SAB

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We are very pleased with this RV and its layout. A key feature was a desk-type working space and a storage place for a standard laser printer. Mfg had to replace the failure-prone touch control panel with a rocker-switch panel and now that works great. Had to add owner wanted features not included by mfg, such as full time RV water filter. The RV is very stable for towing. Easy to head and cool with its Polar Pack Plus.
- , Tennessee

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Jun 26, 2015 2014 Keystone Passport Grand Touring 3180RE

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What a great RV with plenty of storage and living space.
- , Maryland

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Apr 23, 2017 2014 Keystone Outback 312BH

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This is my 2nd travel trailer purchase. Three major issues in the 1st year. 1. Inside wall sliding doors would not secure properly with weak snap strap design, doors broke while towing home from dealer the first time. 2. Slideouts needed adjustment because they didn't come properly aligned to allow for proper seal. 3. Front endcap clearcoat began peeling within 6 months (warranty repair). Have loved staying in the camper otherwise, very comfortable. Awesome floor plan.
- , New Mexico

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Mar 05, 2017 2014 Keystone Montana Mountaineer 310RET

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An EXCELLENT 5th wheel...used 4 times and stored in a covered storage area. Washer/dryer, fireplace, ceiling fan, king bed, back-up camera, kitchen with island. Neutral interior with heater and air conditioning. Easy to tow and park. Huge cargo storage area, 2 Honda generators, and 2 6 gal. propane containers.
- , California

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Mar 08, 2017 2014 Keystone Montana Mountaineer 310RET

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EXCELLENT 5th wheel...used 4 times; king size bed, 4 door fridge, washer/dryer, back up camera, fireplace, huge cargo storage area. Heater and A/C in the trailer. Easy to park and drive wherever you'd like!
- , California

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Mar 16, 2017 2014 Keystone Montana Mountaineer 310RET

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EXCELLENT condition! Used 4 times; always stored inside storage area; King size bed, washer dryer, 3 slides; 2 LED TV's, DVD/CD player, huge storage area; back up camera; 2 Honda generators; 2 6-gal propane tanks. $45,000; does not include hitch for truck.
- , California

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Dec 15, 2014 2014 Keystone Fuzion 310

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Pros --- the style and space is great
Cons - need a broom closet and anther wall plug near sitting area in kitchen
Cons - trying to find a good repair dealer in my area , not many to choose from
- , Massachusetts

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Jan 02, 2015 2014 Keystone Fuzion 310

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Awesome toyhauler
- , Massachusetts

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Sep 13, 2016 2014 Keystone Passport Ultra Lite Elite 31 RE

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We bought this unit brand new, the first year no real problems arose but after the first year, problems have come up. 1-decals & paint on nose cap very faded. 2- wheel fairings catch wind & split. 3- flooring has ripples in it. 4- starbard slide out recently became misaligned & had to be "readjusted". All 4 items occurred after factory warranty expired, however Keystone did replace wheel fairings, just not the same color. # 4 is being covered by GS Extended service. But here in lies an issue. The slide became stuck because of a sheared off bolt. The service tech advised me, after replacing the bolt they have adjusted the slide as much as possible. This unit has never had to be adjusted before so, why is it at its limit? Has anyone experienced this same problem? If so, what was the outcome?
- , Arkansas

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Aug 18, 2017 2014 Keystone Bullet 30REPR

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Absolutely love the huge living space this rv has to offer. We have 2 children and on those rainy days it definitely helps having all that extra space! Anyone with or without kids would enjoy all the space it has to offer! Overall quality is great! Typically my husband drives but I must say after taking over on a few long trips it handles very well on the road! Having slept a full rv of 6 we had plenty of room and storage.
- , Pennsylvania

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Sep 09, 2016 2014 Keystone Sprinter Wide Body 304FWRKS

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My wife and I have been living in our Sprinter full time for just over 2 years now and have only had some minor issues.
Had to replace floor light fixtures and a few overhead light switches, Queen mattress (standard rather than RV type) and both recliners for comfort reasons, and removed couch so that we would have more room for our dogs kennel. We did have a leak at our forward slide that suddenly stop for some unknown reason (thankful and hope it stays that way). Overall the unit has been fantastic, easy to hook up, tow, & set up, tons of storage, large shower, 12 Gal Hot Water Heater, my wife loves the kitchen, the floor plan is perfect for two. I would recommend the Keystone Sprinter for full time RVing, it's can handle the rigors of this life style and you will appreciate the comfort that it provides...
- , Oklahoma

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Aug 01, 2017 2014 Keystone Laredo 303TG

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Purchased a Laredo 303TG and loved it. I just noticed the front cap is fading really bad. This trailer has been stored inside. It's been outside for 2 months and the fading is awful. Keystone will not fix it due to the warranty being out. I started researching this and found hundreds of people in the same boat. It obviously is the gel coat used. Keystone will not stand behind their products. It's time to complain to the attorney general. I'm writing this so other people with this problem will call the attorney general. The more complaints maybe something will happen. To the people looking into buying a unit that has a brown or gray front cap DO NOT buy.
- , Pennsylvania

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Aug 27, 2015 2014 Keystone Cougar High Country 303RLS

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Don't buy a Keystone product. Poor quality. Cheap inside trim, window hinge came apart and had to replace complete window, front end faded in less than 2 years and the unit looks 20 years old. Keystone couldn't care less.
- , Ohio

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May 14, 2017 2014 Keystone Alpine 3010RE

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The trailer has an excellent floor plan and looks great inside and out. Other than that, it is a piece of junk. I work on it constantly to try and keep up with all the things that break. IF YOU BUY A LATE MODEL KEYSTONE PRODUCT YOU ARE MAKING A BIG MISTAKE. dennis.powning@yahoo.com
- , California

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Mar 18, 2016 2014 Keystone Sprinter 300KBS

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I have had little things wrong trim and larger things like the refrigerator and a/c not working properly which was fixed under warranty but the icing on the cake was both slides leaking and that keystone would warranty they only have one year warranty incase your wondering it was about 8 months out. They said they wouldn't warranty it because of neglect but the dealership clearly stated that the seals looked to be in good shape.
- , Oklahoma

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Sep 07, 2016 2014 Keystone Cougar X-Lite 29RLI

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This fifth wheel was purchased to have a traveling home during work on the road. With the Polar Package, the fifth wheel was very comfortable both in hot and cold climates. The floor plan is great, easy to move around in and well thought out. There was ample space, inside and out, for all the personal items needed for working and living on the road. The lower rating on the Manufacturer Support was due to no problems with the fifth wheel - only had two problems, the AC and the antenna, and both were replaced promptly.
- , Texas

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Jan 15, 2016 2014 Keystone Sprinter Wide Body 299RET

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I traded a 2007 Prowler in on a 2014 sprinter and I wish I had my Prowler back. DO NOT BELIVE the sticker that says 0 degrees performance. It's a lie. I had to stay in my trailer around Christmas and the low.was 20 degrees and during the day temperatures would rise above freezing, even to 40 degrees. My trailer froze. I only had cold water to my bathroom sink because that's where the heat taped hose came in. The rest of the trailer was froze. I tried all the tricks, turn the furnace up to 90 and leave for a few hours or most of the day. It never thawed out. I had my Prowler work perfect, with no skirting, all the way to 7 above 0. The place I purchased my trailer took the under belly off to make sure everything was where it should be. There is the insulation in the under belly but there is no insulation around any of the pipes. I contacted Keystone and they said, it was tested at zero, that sticker does not mean it will operate at zero degrees. They were unwilling to add any extra insulation for the pipes and said, that's the responsibility of the owner. I was mad. They advertise and say it has the extra package but it doesn't even work. They place the vents directly in the middle of the floor so.they get stepped on and bent until they collapse. They put super light duty thin jacks on the trailer that bend super easy. I should have stuck with my gut feeling and never purchased a keystone because they look good from the outside but are built poorly and they do not stand behind their products.
- , Idaho

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Aug 16, 2015 2014 Keystone Sprinter Wide Body 299RET

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Likes:
Great rear living space with opposing slides.
Trailer has great lighting in living and kitchen area. Bedroom slide would be better with windows on the sides of the slide. Kind of dark.
Unit tows with ease.
ALL AROUND GREAT UNIT!
- , West Virginia

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Mar 31, 2017 2014 Keystone Outback 298RE

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Was told by the Keystone / outback rep AB Saleh that the front cap would never fade, its gel coated and uses same process as a boat (rv show feb 2014)...of course it did, and there is ZERO support from Keystone to do anything. Constant issues with the slides. Mine actually had 2 of the brackets rip out of the wall at different times. Front shell/cap has a stress crack with no impact point. Do yourself a favor, and buy something worth the money, and Outback, and Keystone is not.
- , Michigan

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Nov 10, 2016 2014 Keystone Outback 298RE

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Love my Outback 298re but Keystone Outback sucks! My Outback has the dreaded front cap fade which Keystone knows they have a problem.
Will not repair do to its out of the 1 year warranty. Now I have to pay $2500 for there screw up. This fade problem has been going on for years and now they paint the front cap rather then the gel coat they have been using. I will never buy another Keystone RV again
- , Michigan

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Nov 08, 2016 2014 Keystone Carbon 297

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The gussets that secure the aluminum side skirt are just plastic with screws half way put in due to they are to small. The skirting cracked up the sides. Roof blew off on front where it meets at the nose cone. Interior panels had a lot of staple marks. Had to argue with keystone for replacement. Then they sent two different colors. Looks worse now after replacement. Very bad investment.
- , Michigan

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Jul 02, 2016 2014 Keystone Laredo 292RL

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I bought this unit new and had several problems staring with the toilet leaking and pumping the tank full of water on the inside. Didn\'t think the cabinets were water socked at the time but now show the water damage. The refrigerator cools when it feels like it! Now the worst it had developed a crack in the gel coat which looks like a weld has broke on the frame. I have had several RVs but no more Keystone products.
- , Louisiana

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Apr 05, 2016 2014 Keystone Passport Grand Touring 2920BH

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Great trailer. I've been very happy with every aspect of the unit. Tows well, and is very livable. Quality all around. Enjoy the full slide out and the u-shaped dinette, they both add a lot of space inside.
- , Wisconsin

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Jun 20, 2017 2014 Keystone Bullet 285RLS

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I would not reccommend this to any one. First The shower floor drain did nit have any rubber seal in the floor drain and it leaked on everything. The flooring warping support because it cannot dry out properly while the wood is covered by the vinyl, then cushions had to be replaced because they were so light duty my 165 pound body would go right through them. Then the slide out pulley system is lagged to the plywood structure. Which is another cheap stupid idea. I had to mount bolts and a aluminum angle outside and cover with clear RTV so it would not leak, The supports for seating in the eating area had to be beefed up because the break really east. Then the under the bed system needed the hydraulic system installed because the bed is to heavy to pick up and hold with one hand. The oven had to have holes drilled in it so the heat would flow properly in order to prevent burning of food just so it would get done evenly. Other than that its a great trailer. Thank you, I know the RV manufacturer does not care about what I say. David Breece.
- , Washington

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Aug 18, 2016 2014 Keystone Springdale 282BHSSR

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Excellent trailer no issues very roomy! Perfect for any family! Great manufacturer Keystone!! Good storage! Big bunks with windows!Tub shower and outdoor sprayer. Aluminum wheels! Power awning & tongue jack!
- , Michigan

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Sep 06, 2016 2014 Keystone Springdale 282BHSSR

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We love it and have no issues! Great camper!! Perfect for the family! The bunks are full size so kids have alot of room! Were looking for a bigger Keystone rig next! The heat and a/c work very very good!
- , Michigan

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Jun 07, 2017 2014 Keystone Cougar 280RLS

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This is the perfect fifth wheel for 2 people. Lots of storage - very nice floorplan - easy to tow and just the right length for all campgrounds. We purchased the extended warranty but have only used for one plumbing fixture. LOVE the kitchen island for cooking and entertaining. Furniture very comfortable - just like home.
- , Ohio

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Oct 14, 2016 2014 Keystone Cougar Lite 27RKS

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While towing, you sometime don't even know it's behind you. As for livability, we have lived in it, on and off, for over 5 months, so not a problem using it as an extended stay accommodations. 30 foot is sufficient, but next one would be larger floor plan or more slide outs.
- , Wisconsin

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Jun 06, 2017 2014 Keystone Laredo 270SRL

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This is a very nice RV for the money. We bought it used and used it for 6 months last winter. The only issue we had was the equalizers were made in China and were pretty much junk and had to be replaced. Other than that this RV is a good one.
- , Missouri

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Sep 14, 2016 2014 Keystone Bullet Premier 26RBPR

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We have had the RV for two years and have traveled about 20,000 miles. Excellent towing, light, all systems work except for the Slides which are cable. They have been trouble from jamming open to cables falling apart. Other than that a good trailer BUT those issues are a deal breaker in buying another one in the future.
- , Newfoundland

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Mar 22, 2017 2014 Keystone Sprinter Copper Canyon 269FWRLS

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Pros it has all the room you could ever want in a fifth wheel.
Con it doesn't have a coat closet and the basement storage could be a little larger.
All in all you couldn't find a better RV for the price!
- , Kentucky

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May 29, 2016 2014 Keystone Sprinter Copper Canyon 269FWRLS

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Very comfortable and roomy.
Large shower and living area.
Well built and well equipped.
Love the fireplace and how cozy it is.
Tows like a dream.
Lots of cargo space and storage both inside and outside.
- , Arizona

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Aug 22, 2015 2014 Keystone Cougar 25RLSWE

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We waited a few years for this trailer. We have had the trailer for one year exact. Every trip out some issue happens. Screws strip out in cabinets, I have to fix every single one of them. Window blinds strings constantly break.

The quality is not there. However it does look good from afar. The little things make this a bummer to use. Would never buy another Keystone product.
- , Oregon

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Apr 17, 2016 2014 Keystone Bullet 251RBS

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Do NOT under any circumstances buy any Keystone product. We bought this TT brand new and have had nothing but terrible experiences. Keystone does not back up their "warranty" and even worse, try to get them on the phone. Except for a general customer service number, none of the corporate numbers are listed. We cannot wait to get rid of this thing after we have the leaking shower fixed and the floor in the bathroom replaced. The shower leaked from day 1 and it was supposedly fixed. Not until the floor was mushy did we realize it had never been fixed.
- , Virginia

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Oct 26, 2015 2014 Keystone Passport Grand Touring 2510RB

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We bought our 2014 2510RB in late 2013 and have camped in it about 90 days in 2014 and 2015. The only issues we have had are minor but, annoying. They assembled the rear cabinet with staples and the floor was falling down. I used large screws to replace the staples and all is well. Some of the curtain fasteners pulled out (they used small screws in thin wall board). I replaced them with wall board fasteners and all is well. The components were all good quality but, the construction was cheaply done. I have had to rehang about half of the cabinet doors because the small screws were pulling out. Overall, we love the trailer and all the room it has. We have had no major problems with the trailer or the components.
- , Washington

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Apr 17, 2016 2014 Keystone Passport 2510RB

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The storage in this camper is great and is a great light weight camper for two as there is enough space for extended stays. The full size queen bed along with the privacy afforded with the divider & curtains is nice. Have owned this camper for 2 seasons with no problems other than it came with the wrong dinette table and it took more effort than should have been necessary to replace but that was finally resolved. The fan over the stove does not exhaust the air outside, only recirculates within the camper. Overall have been happy with the camper.
- , Montana

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Apr 01, 2015 2014 Keystone Passport 238ML

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I've owned a 2014 Passport 238 for 9 months. Traveled with it for about 700 miles over 4 trips (9 nights total) within WA state. Pulled over 4000 ft passes, along freeways and mountain highways - from rainforest to high desert. I like it very much so far. No problems as all. Good stable towing. All appliances have worked flawlessly, including AC. My only complaint is they don't build them so the over stove fan vents outside - which is ridiculous. But, plenty of storage, great floor plan, and very light. Bought it because of the aluminum frame, floor plan, big refer, and the price (18K). It's my first TT. I upgraded from a tent trailer. Hopefully I can get past the 1 year warranty and continue to be problem free if I keep up the maintenance and keep it covered. The big test will be a 3 week 3000 mile trip in June/July of this year.
- , Washington

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Jun 25, 2016 2014 Keystone Bullet Premier 22RBPR

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We have not had any issues in the 2 years we have owned this since new. However in the last 6 months, the front cap fiberglass nose cone
Clear coat paint has started to peel and fade. It started at the very top, and is slowing comming down front of RV. Keystone denied claim as they said they can\'t control the sun, ridiculas being RV is 28 months old. I have had Multiple RV body shops conclude its a bad or cheap clear coat issue. I won\'t be buying another keystone.
- , Florida

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Jul 01, 2015 2014 Keystone Outback Terrain 220TRB

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pros - good towability and living space for our needs
cons - many many problems with workmanship and integrity of material used. original front cap the dark cap was cracked when we purchased, this was replaced and now 2nd cap is cracked after 6 months and it hasnt been used. on 3rd set of fenders due to major cracks where they are screwed onto trailer, shower stall had to be dismantled as leaking behind the wall, other things that had to be fixed as well.
- , Ontario

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Mar 29, 2015 2014 Keystone Outback Terrain 220TRB

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This Outback TT follows my truck down the road is if it's not even there. I love the his and hers wardrobe with the thick matress. The entertainment center and the HDTV has a very clear picture. This camper has more cabinet and drawer space, with very sharp look to the cabinets then I ever expected. Extra storage space under all the dinette seating and under the bed. The enclosed under belly serves as comfort and quiet zones. The outside speakers, pass through storage and the electric awning are easy to use. One of the high points of this TT is the outside camp kitchen, its cabinet and drawer space, fridge and grill with sink what a nice addition.
- , Wisconsin

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May 22, 2017 2014 Keystone Cougar Half-Ton 19RBEWE

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We've had this since it was new off the lot, and have only been able to enjoy it a very few times, but the quality and layout are excellent, especially with the slide-out. We love the power awning and large bathroom. Great sound system inside and out. Very nice towing with sway bars. Dual batteries, flat screen and everything you'd want away from home.
- , Washington

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Jun 06, 2016 2014 Keystone Bullet Premier 19FBPR

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We LOVE our BulletPremier, just came back from a 5 wk trip and it was awesome. The people we met to the places we went all helped make the trip.
Met another RV\'er on the road who informed me of the same issues of the quality of his trailer which were the paint fading on the front cap , back upper top seems separating. He did say they both were resolved the next day by Keystone. (his was 6 mo older then mine)
I called today , after two emails and another call not returned, I truly felt he could not wait to let me finish when he said a decision has been made. Because of the time frame it was all out of warranty.
These are product issues not warranty, stand behind your products.
- , California

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Mar 27, 2017 2013 Keystone Big Sky mo3582rl13

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RV is great they charged me 2600.00 extra for leather over cloth, the leather is pealing and coming apart. It was not leather but a poor imitation of Chinas garbage and they feel no resposibility for the misinformation of selling bad stuff in place of leather. it lasted 7 months.
- , Florida

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Nov 30, 2015 2013 Keystone Fuzion 399

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Tows straight and smooth with my F350.
We receive lots of “wows” and compliments.
The tie down system for ATVs, Motorcycles, and other equipment works great.
Ducted AC system is quite and cool.
Dealer support across the country has been good.
- , Wisconsin

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Jun 29, 2017 2013 Keystone Hideout 38FDDS

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This trailer served me well to live in while I was working on improving a piece of property. I was living in it while Hurricane Matthew went through and it didn't leak, didn't shake, and kept me safe. I recommend this trailer for anyone who needs a place to stay while working away from home, or parked on a beach/lake lot for a weekend getaway.
- , North Carolina

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Feb 26, 2016 2013 Keystone Raptor Velocity 381

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Loved having the garage to go in and out . Kept the kitchen cleaner.
Pantry holds lots of groceries.
Great to level and easy to hook up. Could pull in and be set up within mins.
Easy to button up and get your day going.
- , Florida

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Jun 15, 2015 2013 Keystone Mountaineer 375FLF

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This is easy to tow and has had no issues or recalls.
- , New York

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Nov 14, 2014 2013 Keystone Montana Mountaineer 375FL

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I own one and my wife and I "love" it. All the room you could possibly want in a RV. Really like the front living and the 5 slides. Very good quality in this unit inside and out.
- , Georgia

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Mar 20, 2016 2013 Keystone Montana 3750FL

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Love this camper. Has great living space and makes you feel right at home. The kitchen has so much room, plenty of cabinet and counter space. Great to entertain in. The bathroom has unbelievable cabinet space and is well suited to my husband who is 6ft. 4in. The king sized bed is wonderful and again mountains of storage in the bedroom. Our favorite part is the living room with 2 full size couches the make into queen beds. Love this camper so much I could live in it!
- , Iowa

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Feb 03, 2015 2013 Keystone Montana Mountaineer 375 FL

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Absolutely nothing wrong with this camper. It has enough room to live in and be comfortable. Lots of quality in this unit, outside and inside. Iwould recommend this to anyone in the market for a well built and quality thru out 5th wheel.
- , Georgia

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Oct 26, 2016 2013 Keystone Alpine 3650RL

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This trailer tows like a charm. Floor plan is excellent for either weekender or long-term. Very well finished out with lots of storage both inside and outside. Hydraulic slides and leveling makes hook-up, unhooking and levelling super easy. Great heat and air systems for any kind of weather, all the conveniences of home.
- , Texas

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Sep 20, 2017 2013 Keystone Montana Paramount 3582RL

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The 3582RL is truly a four season luxury fifth wheel. I was a little concerned that it only has 2 axles, however with the MorRyde suspension it handles wonderfully. The six point hydraulic leveling system makes connecting and disconnecting a breeze and set up is done in half the time. Interior is very livable with ample cabinet space and storage. Large bath with an extra sink in bedroom. Kitchen has large island with double stainless sinks, convection microwave oven and gas oven below 3 burner stovetop. Central vac that works great. Overall I can't think of anything I would change!
- , Washington

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Mar 27, 2017 2013 Keystone Big Sky 3582rl

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the leather is not leather. it is a very poor imatation of leather even though they charged $2600 for the leather over cloth and called it leather in their brocheres.and on the factory billing. That is LYING DECEITFUL DISHONEST WHAT ELSE will they cheat on. I asked for help and they refused. Mike
- , Florida

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Jan 31, 2017 2013 Keystone Big Sky 3582 RL

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we have had a few issues with our Big sky. 1) Documentation is not very good. i do not have any describing wiring and fuses for the level up system and its dieectly connected to battery bypassing battery switch.
2)battery switch is not very useful as the level up system bypasses battery and will kill battery in 3 or 4 days. 3) i had my roof redone due to staples working loose and risking comming through rubber roof a 1k expense. 4) the morryde suspension system failed and i had to replace. 5) walls in bathroom are peeling around toilet. 6) the tank sensors are always give false readings especially the blank tank. i alwas flush twice and use chemicals but it does not help. the fluse system is not effective. i would rate this big zky a 3.
- , Maryland

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Jan 17, 2017 2013 Keystone Alpine 3555RL

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In our 4 years of owning this fifthwheel it has proven to be a great design with few repairs. We love the floor plan and how easy it is to tow. We love the central vaccumn feature; However,we did not have the heated tanks as told with the alp package. Our black tank froze at 24 degrees and our kitchen sink froze because that too was not heated as specified. Our retailer told us this feature is included. One of our chairs busted and the couch air matress popped. The quality is not that great but we love the design and the storage.
- , Oregon

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Mar 11, 2017 2013 Keystone Avalanche 343RS

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I spent months researching the right RV for my needs, and decided on the Avalanche. I loved the lay out, and the interior was very nice however after only a few weeks I had to bring it in for warranty repairs. The slide leaked while in the lot and rotted all the interior wood in the slide. It was in the shop for 4 months, and was never finished when I took it back to live in on the job site while waiting for what I was told were the final parts to arrive.
During the next 8 months I discovered many new problems with the unit, the most distressing of which was that both of the lower bulb seals had torn when the slides moved in and out. I put 2000 miles on the unit bringing it back and forth to have all these problems repaired to no avail.
By then the job was over, and I left it at the shop for them to finish at their leisure while I moved back home. Several months later after several disputes with the shop not actually fixing the underlying problem causing the seals to get torn I was informed that they refused to do any further work on the unit. I had to go back to get it 2000 miles away and bring it home to another warranty station to start over. I have experience with this one and they have treated me well but the unit had been back and forth to the factory in Pendleton twice now to have all my concerns addressed and it is still not completely finished.
All told I have 5000 miles of travel for warranty repairs on my new 5th wheel, and have spent 13,500.00 on payments, insurance, and travel during the last 2 years, and it is still not finished. I have only seen the thing 3 times in the last 2 years, and one of those was when I brought it back home to start over.
I have been through at least 10 customer service reps at Keystone RV, and the last one was transferred out last week and I don't even know who my new rep is now. I have not heard from them in weeks now.
I loved the Avalanche but their customer service reps are by and large a joke while their repair facilities must be populated with stoned high school kids as employees doing "repairs" on peoples $60,000 trailers.
IF they finally finish my Avalanche I have not decided if I will keep it or not. I think they still owe me $13,500.00 in time out of service, and transport costs.
- , Washington

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Oct 27, 2014 2013 Keystone Montana 3400RL

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Great space, floor-plan and excellent storage areas for the full-timer or part time RVer. The amenities are excellent and it is very comfortable in cold or warm weather.
Nice fridge space too. 12 cu. ft.
Easy to set-up and trailer as it is all pushbutton with auto-leveling and the slide out rooms.
- , Arizona

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May 29, 2017 2013 Keystone Montana High Country 338DB

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This RV was perfect for our family of 4. However it sleeps 8. Separate bunk room and outside kitchen were definitely a plus. We really liked the lay out and the full tub/shower. The high ceilings gave us alot of room
- , Maryland

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Sep 03, 2017 2013 Keystone Montana High Country 338DB

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Love the bunkhouse separate room. Lots of space, high ceilings, bathtub/shower
Outside kitchen is a huge plus, along with outside tv hookup. Double refrigerator is a plus also. Fireplace also for cooler night.

- , Maryland

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Aug 02, 2016 2013 Keystone Laredo 329RE

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I bought the trailer in Oct. of 2013. I had it about 5 months I traveled from Covington, Va. to just south of Charlottesville, Va.I found that the clothes rack in the closet had fallen down because one end had not been fasten to the wall. I could not get it to a dealer due to work so I repaired it myself.Two days later I pulled open the bottom right dresser drawer and the whole front came off again I repaired myself. Now the trailer is 3 years old and while traveling from Macon, Ga. to Perry, Fl. the front quarter of the roof peeled back during transet. I called my insurance company and the said it was a manufacturers defect or mechanical failure.I took photos of the top before it was ever touched and the photos clearly show that the wood on the roof and the metal nose cap has a 3/4 to 1 inch gap between them. this indicates that the workmanship was not at it\'s best the day this one was assembled. Keystone was sent the information on the roof and said they would do nothing because it was incidental. I would not and buy another one of their products and will also tell everyone I work with many of which own travel trailers not to purchase a Keystone product either.As soon as I can I will trade the one I have off for a different Make.The charge to recover a Laredo 35ft 5th wheel is 9000.00.
- , Alabama

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Dec 19, 2014 2013 Keystone Cougar High Country 321RES

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We have had this fifth wheel for almost one year. Floor layout is great for our needs. Quality has been poor. Trim on inside island cheaply tacked on and fell off! Header ornament over dining slide out cheaply tacked on & fell off! Front storage door fails to latch properly. Rubber gasket on that door defective! 12 Volts failed to the main and kitchen slide outs!


One expects to have issues with any RV over the years. But so many quality issues (so soon) is real disappointment.
- , Maryland

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Aug 03, 2016 2013 Keystone Outback 320BH

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We have really loved the floor plan of this RV. All the storage makes it easy to live full time in the RV. Beautiful wood features. Large awning provides plenty of shade. Lots of space to entertain inside. Super Lite so easy to tow.
- , Vermont

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Sep 18, 2017 2013 Keystone Passport Ultra Lite Elite 31RE

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We purchased this unit at our first RV show in 2013.
We traded our Keystone Passport 19' hybrid for this model. We fell in love with the floor plan.
It was a roomy, well laid out floor plan.
We added upgrades to this unit for our usage.
We used it almost 4 season before we traded it for A 5th wheel.
- , Ohio

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Mar 20, 2016 2013 Keystone Passport Ultra Lite Elite 31RE

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Very poorly built trailer. Slides dont work well(have replaced channels;end wall and window on slide;cassings on inside 0f slideouts).Have had problems with slides right from when bought new. was sent back to manufacturer for repair and was returned in a no better state.Slide outs tip downward when out; bind when being slid in or out; cables cut into channels and walls. A very poor investment.Totally unhappy with trailer.
- , Saskatchewan

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Apr 03, 2017 2013 Keystone Passport Elite 31RE

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This is the camper of our dreams. It tows like a dream and is easy to set up. It is a perfect camper for a couple. It sleeps 4 . It has a queen bed in the back and a queen sofa in the front. The kitchen is easy access and very easy to cook. The bath has a walk in shower and is accessible from the bedroom or the kitchen. My wife and I have had some health problems and feel we may not be able to use it. we have had this camper for four seasons and have used it 15 to 20 times. It is in excellent condition. It comes with several extras. An electric lift, hitch, dual battery set-up, sway bars and cover.
- , Ohio

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May 16, 2016 2013 Keystone Montana High Country 318RE

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Excellent condition. Looks like new. Easy to pull with its light weight. Slides are on cables, easily opens with remote control. Open floor plan with kitchen island and large enclosed bathtub. Montana quality!
- , Michigan

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Jun 23, 2015 2013 Keystone Montana High Country 318RE

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Excellent RV 5th wheel. Has 'Helium Technology' which makes it lightweight and easy to tow. Very comfortable living conditions. Large eye level TV, 2 rocker recliners, DR table w/4 chairs, and couch converts to bed w/air mattress that is inflated/deflated being plugged in. Has tinted windows for privacy. Towing with our Ford F-250 we get between 12 and 13 mpg.
- , Florida

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Jan 05, 2015 2013 Keystone Passport Ultra Lite 3180RL

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- , New Jersey

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Mar 26, 2016 2013 Keystone Montana 3150RL

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I would give this a 4.5 star.
Very livable and good floor plan.
No major problems. Quality is very good.
Owned 3 years. Over 15000 miles traveled and lived in it a yotal of 1.5 years.
Very satisfied. Good storage.

- , Alaska

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Dec 17, 2015 2013 Keystone Outback 312BH

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This is the best trailer we have ever owned!
- , California

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Apr 02, 2015 2013 Keystone Outback 312BH

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The perfect RV for you and your family. Tows great, Lots of room, full inside and outside kitchen! Electric slide outs, Electric awning. Fully loaded all the extras. It is a full home-on-wheels. Plus it has plenty of room for a family! With two bedrooms everybody has there own space.
- , California

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Jul 02, 2017 2013 Keystone Raptor Velocity 310T limited edition

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This was coach is incredible. Has all the comforts of a modern home. We had a blast traveling with. Often were asked name of our unit due to the awesome extended patio system with railing. There is really nothing this RV does not have to meet any RV travel need.
- , Missouri

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Jun 15, 2016 2013 Keystone Bullet Premier Ultra Lite 30RIPR

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After 2 1/2 yrs. the front cap paint oxidized. We had purchased a Platinum plan which covered the exterior and thus the repainting/redecaling. Highly recommend additional warranty plans to augment the 2 yr. plans from manufacturers. Also, at 2 1/2 yrs, the freezer internal protective coating cracked and peeled off, exposing bare metal which would eventually rust. Manufacturer (Atwood) recommended replacement; however, they refused to assist in the cost because their 2 yr. warrnty had lapsed and I did not purchase an extended warranty for appliances. I contacted Trailer Life Magazine Resolution Team and they intervened on my behalf and convinced Atwood to work with me. The entire refrigerator was replaced and I am currently working with Atwood for reimbursement of $2300. On our recent outing, the black water dump handle rod broke and I am currently working to replace either the valve rod or entire valve assembly, depending on what the situation requires.
- , New Mexico

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Apr 11, 2016 2013 Keystone Outback 300RB

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We have never had any problems worth this unit. The front cap started fading and Keystone took care of repainting correctly immediately. Very pleased with this unit and with Keystone. Would buy or recommend to anyone.
- , Kentucky

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Apr 07, 2016 2013 Keystone Bullet Premier Ultra Lite 30

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Three years and the paint went bad on front shell was told to get estimate the body shop told me that the two stage paint process was not done correctly 3100 Dallars to fix keystone would not do anything for me had I known I would not have spent that mutch money on a camper they are there for the money not the customer never again
- , New Hampshire

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Apr 27, 2017 2013 Keystone Cougar High Country 299RKS

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This trailor is not good, we had to replace the rear wall because some one at Keystone was to lazy to put sealer on the seams. The attachments on the the walls all broke off because they could not figure out where the studs were located.
We managed to lose the fenders which were not screwed properly to the body.
The large pullout had to be repositioned
This is in the four months of proud owneeship, of this piece.
Repaired myself the trip around the slide I had to repair myself.
These CLOWNS did not have the desensy to vacumn up the sawdust.
Buy a Keystone Product YOU are on your own.
- , British Columbia

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May 14, 2016 2013 Keystone Outback 298RE

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Keystone does not stand behind there product.Shop wisely for your rv.Make sure there customer service personal are willing to help.Remember it's your money spend it with a manufacturer that takes care of the customer.
- , Kentucky

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Aug 07, 2017 2013 Keystone Bullet 298BHS

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I wanted to share my Keystone buying experience with those considering a new RV purchase. My wife and I live in Northern Indiana, and after an especially hot, humid Labor Day weekend of 2012, we made the decision to buy a travel trailer. Next we had to decide what to buy and how much to spend. We spent nearly an entire day at an RV show that came to our city that following year, I believe in February of 2013. After looking at every design and type, we made the decision on a Keystone Bullet 298BHS.
We took delivery sometime in April of 2013, and at first, it seemed like a well-built unit sporting awesome graphics, and what appeared to be solid interior furnishings. We were really excited with the back bedroom and the number of people it would sleep, the prospect of bringing others (in addition to our two children) with us camping. We were pleased with what we saw, however it is what we could not that would have us regretting our decision to buy Keystone.
Later that year, in the fall, my then 9 year old daughter decided one night that she wanted to sleep in one of the top bunks. Off to bed we went, only to hear a loud THUD in the middle of the night, followed briefly by a silence, then a terrifying scream from our daughter. Rushing towards to back, I’m turning on lights along the way. When I reached the rear of the unit, I found my daughter lying on the floor, mouth bleeding and crying her eyes out. As her mother and me tended to her bleeding mouth and trying to calm her, I couldn’t help but notice that the upper bunk had completely collapsed. I was astonished that this bunk had collapsed under the weight of this 50lb girl. The bunk had collapsed because the screws holding the supports onto the walls had the wrong screws in them. So when it failed, it caused huge deep gouges in the wall. We were fortunate of two things, our daughter was not seriously hurt, and the unit was under warranty. I promptly took it to the dealer and they replaced the back wall due to the gouges, and new wallpaper. It was then that the tech told me that he found the screws holding in the supports were the wrong ones, and were probably only ¼” into the wall. He also stated that he went ahead and checked the other bunk to be safe and found those screws to be the wrong shorter ones as well.
Next problem we had was the front hatch doors constantly leaking. We fought this problem for almost a year. We complained 14 months into our ownership and were told by our dealer that the unit is out of warranty, and nothing could be done. I replaced both front hatch door seals at the tune of $100 to stop the leaks. Pretty lousy I thought considering this to be a brand new unit just over a year old.
We had other smaller issues with the unit over the past few years, more than I want to write or reminisce about. However the final straw was this summer, when we took our unit out to South Dakota. On the way there, we noticed that the lights kept going out. Apparently there was a broken wire inside the 7-way trailer cord, which made it a priority to replace that. Also on the way there, the driver’s side plastic skirting that mounts directly over the wheels had become broken and flying around. I had to pull over to investigate, and found that the cheap thin metal supports had all broken which caused excessive vibration and caused the paper thin plastic skirting to break like glass. That was another $150 to replace that, as well as fashion new supports. When I looked at the other side, it was the same situation, all 3 supports were broken, and the skirt was broken as well, just not as bad and I was able to salvage it.
While we were in S. Dakota, it became apparent that the HVAC system did not want to operate properly. The A/C would turn on, but when it stopped, it would not start back up until you physically turned it off and then back on. I had to buy a new control unit and thermostat on the recommendation of the dealer to fix that problem. Also on this trip we had to replace both the shower hose which had a cracked end and the head because the switch that is supposed to stop the water quit working.
Needless to say, I could not be a more miserable Keystone buyer. I will admit that this was my first RV, but I guess my ignorance rested solely in the fact that I didn’t realize (or didn’t want to believe) that RV companies sold products that were this prone to repair. Reckless workmanship as well as cheap materials is what I received for my roughly $25 purchase. After our trip this summer, my wife and I have decided that we need to trade this unit in before things get any worse, and never ever again look twice at a Keystone product. They love to post some very pleasant reviews about their products on their website, let’s see if they will post this one.
- , Indiana

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Apr 11, 2015 2013 Keystone Raptor 297SE

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Great 5th wheel. Only reason selling is we sold all our toys and looking for a small motorhome. Has everything you need to dry camp or to camp in RV resorts. Great for kids because it has a separate room(Garage)that is closed off by a door. Great privacy.
- , California

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Aug 22, 2017 2013 Keystone Laredo 296RL

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The front end cap started fading about a year after we got it. It now needs a new paint job. Keystone refuses to accept responsibility for the paint fading. I have looked at forums and this appears to be a problem with the Laredo, Cougar and other trailers Keystone manufactures.
Buyers beware!
- , Texas

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Jan 28, 2017 2013 Keystone Cougar 293SAB

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I loved this camper and really enjoyed going camping in Florida for three months. Other that this time, we were unable to use it very much. It is very easy to organize and the bath and 1/2 came in very handy.
- , North Carolina

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May 22, 2016 2013 Keystone Laredo 291TG

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This Keystone Laredo travel trailer 291TG is the perfect for those who want need the space to comfortably accommodate their family (sleeps up to 9), but also want the enjoy luxury when you are out in the woods. Also, the outdoor kitchen is perfect for those that like to cook outside and limit your trip in and out of the camper. If you are one who pays attention to detail, you'll agree that all campers are not created equal. Keystone knocked it out of the park with the Laredo line!
- , Illinois

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Aug 10, 2015 2013 Keystone Cougar XLite 28RBS

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This is perhaps the best bunkhouse TT available right now. Plenty of room, plenty of storage, upscale finishes, well built.
- , Wisconsin

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Dec 17, 2014 2013 Keystone Passport Ultra Lite 285RL

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I live full time in travel trailer and I think it is wonderful!! I towed her accross the U.S. pulls nicely. easy to set up! this is my first camper and i love it, me and my 2 dogs, plenty of room lots of storage!!!!
- , Nevada

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May 19, 2017 2013 Keystone Hideout 27DBS

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I LOVE this camper.Best camper I have ever owned by far# I would buy again without question...I have had nob issues of any kind and would recommend to anyone wanting a camper. PLENTY of room and Vey Comfortable...
- , West Virginia

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Apr 11, 2017 2013 Keystone Outback 274RB

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Like so many others the front cap has discolored and we can't sell it because it looks that bad. Like so many others it only happens after your warranty has expired and Keystone pretends every time they don't know anything about it (they certainly do) and to just buff it off. Check out the many people that have this problem and the bad attitude of Keystone over it. Don't buy a Keystone produce. We will never again.
- , Manitoba

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Mar 14, 2017 2013 Keystone Laredo 266RL

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after warrenty expierd propane detector quite, vcr remote quite, alot of the plastic trim broke, black water flush plugged, tiers came apart causing sever damage to the side and under camper. I was told by the sam unhappy would be an understatementles women that this was like a 4 season camper just didnt have the double pane windows. wrong! When talking to the dealer about some of the problems, I was told to call the manufacture. Could never get reach anyone at that number. to say I'
- , Wyoming

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Sep 23, 2015 2013 Keystone Bullet 248RKS

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This unit was constructed with 2 inches less frame than needed resulting in them placing a 2 inch extension to allow the rear spring shackle to be welded. This resulted in the vehicle going down the road and the piece breaking causing the spring shake to spin and come into contact with the main gas line that runs under the frame. This is definitely a design defect or at the least a defect in workmanship at factory, terrible. When manufacturer was consulted they simply said we do not construct this way and will not correct or pay to have the mess fixed. We are very disgusted with the manufacturer and there lack of ability to take responsibility for this bad workmanship. Anyone out there with this type of vehicle should check for sure and be careful. Will never have anything to do with this company and as we travel, different unit, we will make sure that everyone hears about this terrible workmanship and lack of ability to stand behind their product. Anything man made can have a problem, BUT, when discovered should be rectified. The M.T.C. is being notified and will deal with terrible manufacturer.
- , Ontario

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Jun 06, 2017 2013 Keystone Passport Express Super Lite 235EX

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We have had some great times with this camper! It has everything! Jensen TV,sound system,room to sleep 8 complete kitchen including propane stove and oven as well as microwave,freezer-refrigerator,double sink. It has a shower,sink and toilet in private bath. We cannot use it any longer due to health reasons,sadly.
- , Massachusetts

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Jul 28, 2017 2013 Keystone Cougar X-Lite 21RBS

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Great size. This is our second 21foot rv. Easy to pull/ manuver behind a long wheelbase truck. Parking in state parks (our favorite) is no problem. Overall build quality is on par with our last rv, a 29 foot Holiday Rambler. We are the second owner and pleasantly surprized , everything has worked well through our two year ownership. Large tanks (48 fresh water, 28 both grey water and black water) with 12volt pump make dry camping effortless. If I have one small complaint, it would be stopping on the road and not have access to the storage around the queen bed in the front. This area can only be reached with our one slide extended out. One small problem with an outherwise great travel trailer!
- , North Carolina

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Mar 26, 2017 2013 Keystone Bullet 204RBS

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Very good, easy to pull with chevy 1/2ton. Sleeps 4 very comfortably. TV, DVD Player, stereo. Stove, fridge, hot water heater, furnace & AC. Outside shower. Insulated undercarriage, external gas grill, alloy wheels, spare tire, stabilizer hitch.
- , Texas

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Apr 09, 2015 2013 Keystone Bullet Premier Ultra Lite 19FBPR

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We pulled this trailer up into the mountains of Tenn. Into south Florida, and up to the Myrtle Beach. We had an enjoyable time and this trailer is really built for enjoyment. It is a quality built trailer and they put much thought into the layout and construction. It is built for winter or summer use. I used a sway bar but I don't believe I would have needed it. The dry weight is 4220 lbs which was easy pulling, dry or loaded with my f150 pickup.
- , Florida

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Jan 08, 2017 2013 Keystone Passport Express Super Lite 199ML

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Same as the majority. Plumbing issues, mattresses on bunks frayed after one year of use. Holes developed in canvas. Too bad their quality control can't get their act together and really look and test and really know the products they put on the market......Maybe quality control needs too be fired. Probably not cheap help is hard too find. P.S. This unit is a 235 EXP.
- , Michigan

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Apr 17, 2015 2013 Keystone Summerland 1890FL

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This is a great trailer. The floor plan packs more ammenities then bigger trailers. It has lots of storage and sleeping space for it's size, there are 3 wardrobes and it even has a nice big kitchen pantry. Even though it doesn't have a slide there is plenty of space to manuver around inside. You usually have to go to a bigger camper to find a full size bed plus a sofa sleeper.
- , Illinois

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Apr 30, 2016 2013 Keystone Summerland 1890FL

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We thoroughly enjoyed this Travel Trailer. We did a lot of research before we purchased it & it had more storage & sleeping capacity then other trailers that were bigger & heavier plus It towed great. Even though it doesn't have a slide out we found it had plenty of room inside to move around. Like most trailers it could of had more counter top space but we made an extension & a stove top cover to solve that problem.
- , Illinois

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Jul 29, 2015 2012 Keystone Big Sky 3700RL

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Have had very good time with it. Always camped with in 60 miles of home. My kids have Campers to and we have a great time and it seems the Montana is always been the get together for are meals and camp fire area. The food and snacks are always in the double wide fridge and on Stormy days the come over and watch moves and love the seround sound or we set out side under the canape and watch it rain. It is so nice.
- , South Dakota

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Sep 26, 2017 2012 Keystone Montana 3625RE

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This has been an excellent RV providing all the comforts of home. No major issues have occurred. It is only slightly used and has never been lived in. No pets, no children, no smoking...is in excellent condition.
- , Texas

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Oct 29, 2014 2012 Keystone Alpine 3555RL

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The size is perfect for trips or full timers. The quality is excellent and holds up to long trips like many many RVs cannot. This RV is rated to be able to handle zero degrees and the basement will keep the plumbing lines and tanks from excessive cold. The fireplace is beautiful and toasty. We use it instead of our LP Furnace much of the time. The heat pump also is a great substitute for using LP. The storage is unbelievable....We take fishing supplies, outdoor cooking supplies, lots of art supplies, chilly weather clothing or summer clothing...an assortment of tools for 'just in case' and the basement has room to spare! The built in vacuum is wonderful. The sofa opens up to make a guest bed...that is incredibly comfortable. It has an air mattress that has its own ele pump. There is storage under the sofa for its bedding or whatever! Our guest used it and was thrilled with the comfort of the bed. The work area of the kitchen is generous and easy to clean. The refrigerator has four doors and holds a families worth of food not like some smaller ones! There is even storage in the dining chair bottoms and the table! Of course under the bed there is extensive storage...for ?? We have flotation jackets and extra blankets and other bulky things we would not use often. There is a lot of outlets and a really efficient AC system with duel AC's one in bedroom and one in LR. The shower is generous and good looking. It is easy to hook and even easier to tow. Road conditions or wind don't affect it....a semi passing? Never a bobble. The Huskey 26000 roller hitch is adjustable so that a tight turn is easy as pie! The holding tanks are generous so you don't have to 'dump' or fill fresh water often. The four slides make the living space feel like a studio apartment and do not leak. The awning is electric so retracting it is easy. The microwave is also a browning convection and the range's oven is super. The stove vents to the outside so steam and heat are removed. The TV in the LR is large and excellent. It retracts into the console behind the fireplace for those times you are traveling or just want to change the look. The cabinetry is cherry finished wood and tasteful as is the wallpaper around the rig. The day/night shades are a beige and dk beige for sunlight or privacy. The ceiling fan is lighted for additional illumination...and the fan is so comfortable on those days you have the windows open and want to kick back in your recliner and nap. When we are parked for a few days or more, we move the sofa where the recliners are and the recliners where the sofa typically sits....when time to hit the road? We put them back in their typical places for travel. They slide into place easily with furniture gliding disc under them. We like that arrangement better. This RV is truly a home...it meets most anyone's needs and is a dependable, attractive RV. Like any RV there is wear and tear....but nothing offensive and any issues have been remedied. For instance we replaced the roof when we got a tear in it from an over hanging branch...when we could have just patched it. We have taken care of this fifth wheel and it has always had professional maintenance. We want to be able to say in excellent condition and mean it! We are serious sellers. $43,000 is a price well below other similar rigs. We want to do something else and are not interested in holding out for the last dollar! When shopping please consider size, year and model when comparing them to us. This is a one owner RV. Health has changed our direction and it is time to let some other family have the benefit of our purchase!
- , Kentucky

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Jun 01, 2015 2012 Keystone Alpine 3500RE

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Great rv on all things inside and out.
- , Missouri

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Jan 05, 2015 2012 Keystone Montana 3402RL

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I love this trailer. The garden bath, the leveling system, the closet, the king bed, the kitchen cabinets are all fantastic.
- , Wisconsin

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Mar 21, 2015 2012 Keystone Montana 3402RL

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Spacious to live in, like an apartment. Due to my husband's back problems we are finished with our traveling. Had a ton of fun but, done now.
- , Washington

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Sep 21, 2015 2012 Ke