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Jayco North Point RV Reviews by Owners (7)

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Voted Most Helpful Review 2018 Jayco North Point 377RLBH

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My jayco north point 377RLBH is an absolute piece of shit. I bought this thing brand new and our entire vacation was ruined by it. First, the battery wasn’t charging so so it was useless and the entire vessel wasn’t working even when plugged up. When we would charge the battery with our truck one of slides wasn’t working. We took it in to get it repaired and they couldn’t figure out what was wrong with the slide. So at this point the battery is finally fixed on the last day of our cross country trip but the slide in our kitchen is non functioning. Next the water decided to quit working but it still worked in the closet near the washing machine hook up and water shot out all over our entire closet, completely drenching our clean clothes and shoes. We had that thing packed out with clothes for me, my husband and our two kids. I’ll never understand how you can spend 60k on a something and it doesn’t even work after 2 weeks of owning it. This has been the biggest mistake of our lives and I’ve never seen my husband cry until this horrific trip. We were so excited about this and hand plans to make it a magical experience for us and our children but it has been an absolute nightmare. All of our time has been spent trying to fix the 1,000 things that are wrong with the RV and being on the phone with customer service. We have spent almost no time together as a family and everyone is hot and sad. I cannot believe that jayco puts these products out for sale. They are absolute peices of **** and their customer service is not helpful and very difficult to get in touch with.
- Rachael Goff, Tennessee

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Voted Most Helpful Review 2017 Jayco North Point 383FLFS

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We've had our North Point for a little over a year and we love it. Having said that we've also had quite a few problems with it. Most have been very minor, vent flanges not fitting properly, USB ports not working, that kind of thing. After four trips the kitchen slide wouldn't extend. One of the motors went out on the side of the residential fridge. A little later time we discovered that the inverter has never worked. My wife kneeled on the bed to get something out of the bedroom when the slide was in and the bed actually came off the wall; four screws ripped out. The trim on both sides of a wall separating the kitchen and bathroom are coming off, which would indicate movement in the wall.
To be fair we've taken a couple of long trips over some not so nice roads, but you would expect a little more stability in something designed to travel and costing this much. I will say that we've never had a problem getting things fixed under warranty. Our dealer has been great handling the problems.
Overall, we really have enjoyed our North Point. It's definitely been our home away from the house we live in. I can't say that our experience has been the same or any more severe than others, but the quality of the unit we purchased could use some upgrades.
- Cameron Siron, Illinois

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Jun 24, 2018 2018 Jayco North Point 377RLBH

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This RV is a piece of junk that was purchased brand new. We have stayed in it for (2) months and the self leveling system no longer works, the shower head was screwed to the fiberglass wall of the shower with wood screws (and of course fell off), the vacuum went out, the self closing drawers have broken, the oven does not light without basically using a blow torch to get it to light, along with numerous other issues. Buying this RV was the biggest mistake I have made in a very long time. I would like to just haul it back to the dealership and let them have it back. All I can say is DON'T BUY A JAYCO RV. The fact that the shower head was attached to the shower with wood screws instead of a $5 piece of wood blocking or something speaks volumes about the quality of Jayco products. There is no doubt that the next major breakdown is just around the corner. We have (2) months left to stay in our current locations, and the rest of the time here will be like being on a sinking ship using my fingers and toes to plug all the holes...
- Stephen Johnson, Texas

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Jul 16, 2018 2017 Jayco North Point 377RLBH

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Very disappointed in this unit. We’ve owned this for 17 months and have had a number of issues. Middle jack fell off, awning pulled away from the trailer, outside fridge broke, leveling system sucks, dump tank issues on top of all the little things that needed to be fixed from cabinets to missing trim. I’ve contacted Jayco a few times but that didn’t get me far. Every time we go camping we are scared of what could happen next....ugh.
- Melissa , Michigan

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Dec 15, 2017 2017 Jayco North Point 375BHFS

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Nothing but problems since day 1. First campground we ever went to with it the one slide got stuck out. Camper sat at campground for over 4 months (while paying lot rent) while Jayco supposedly "tried" to find someone to come fix it. Eventually we had to take slide motors out and push the slide in manually, but still wasn't in all the way. Residential refrigerator fried, washer/dryer fried, inverter fried, fantastic fan fried and carbon monoxide detector goes off nonstop. Think something may be wrong with the wiring??!??!
Bunkhouse TV bounced off mount going down a smooth highway and broke trim of inside of slide when it fell, awning light practically melted and shriveled up, awning wouldn't roll in all the way. Side exterior metal panel came unbolted caught wind and bent up going down the road, tankless water heater never heated (Jayco laughed at us when we called about that). Whisper air conditioner never cooled. We had water leaking through 2 ceiling vents and 2 ceiling speakers onto our furniture and carpet soaked up so much moisture we had to pull it up. Grows mold in every corner of it, has water leaking down the interior wall when it rains, wallpaper is bubbling up badly due to moisture, power button fell off of TV in master bedroom and exterior wall between bunkhouse slide and kitchen slide is detaching from interior wall. Has about an inch gap you can see through the kitchen to the bunkhouse. Jayco's fix for that was to just put a few screws into the exterior.

This thing is 12 months old been in the shop for over 4 months and are nowhere near having anything fixed. The way they fix things and slap things back together I'm scared to death to get this thing back.

We paid over $65,000 for this and it's a total loss. We will never buy from Jayco again. My husband travels for work from coast to coast and tells all the other guys that travel with campers about Jayco. We've stopped several people from buying one and getting totally ripped off like we have!!!

If you're looking to purchase from this company save yourself the headache and DONT!!!
- Kelly Castle, Missouri

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Aug 30, 2017 2017 Jayco North Point 351RSTS

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I have a brand new North Point and have a couple of rock chips. Wrote the CO. to get the paint code to have a local body shop make up some touch up paint and was told by JAYCO to hook up the trailer and take it in to the body shop to be matched. Do they realize what a hassle that is when all you would need is the paint code to have some made. this is the first company that I have dealt with that will not provide a paint number. Just saying
- jim, Michigan

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Jul 25, 2016 2016 Jayco North Point 351RSTS

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Everything was great until it started warming up. My North point will not maintain good air temp in the heat of the day. It has climbed to as high as 87 and the dealer got it to react 84 and said this was ok and they was nothing else they could do. My recommendation is not to buy one without checking the temp on a hot day.
- dennis aaron, Texas

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