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Jayco Jay Feather SLX RV Reviews by Owners

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Voted Most Helpful Review 2017 Jayco Jay Feather SLX 16XRB

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The Jayco 16XRB isn't for everyone, but I love mine. Its a very tidy and compact little camper that you don't even notice pulling. We even pull it with our station wagon. But when you open up the end it is massive. The best part is it's narrow profile, at 7 feet wide, you don't even need trailer mirrors.
But everything comes at a cost, I am 5-8, and when I lay down on the bunks, my head and feet touch on both ends. Not a problem for me, I sleep quite comfortably, but anyone over 5-8 would have to curl up on their side.
- , Michigan

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Jan 25, 2018 2017 Jayco Jay Feather SLX 23RLSW

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Livability
Overall Quality
Floor Plan
Driving / Towing
Factory Warranty / Support
Researching RV trailer quality, we were generally impressed with ratings for Jayco. We traded up from a pop up but have not been impressed with the quality of this unit.
After only 1 camping trip, we had to put in for a warranty repair/replacement of the couch. Sitting on it for only four days caused the cushion to collapse and a dowel rod to poke out of the coushion. Had to drag it all the way back to the dealer we bought from in Ocala as the local dealer in Orlando would not work on a warranty issue because we didn’t buy it from them.
The second trip just three weeks ago had more issues. The water heater controller went out on the second day of a five day trip causing us to have to call mobile repair to fix it. The repair man immediately knew what the issue was and said the Chinese made control board was the problem. Took less than 4 minutes to fix and cost over $330. Submitted to Jayco for reimbursement, haven’t heard back from them.
Other issues also emerged, the cheap plastic kitchen sink cracked and the kitchen faucet fixture surface began to bubble. When we got back home, there was also a notice of recall for an electrical circuit breaker issue that could cause a fire. Back to the dealership for repair and warranty submission to Jayco. No word from Jayco on the repair/replacement of the sink/faucet.
I realize that this is an entry level RV but for $25,000, you would generally expect some reliability and quality.
Also, my original vehicle, a Ford F-150, was not well suited to tow this unit. We stepped it up to an F-350 diesel as we plan to up grade to a fifth wheel eventually, but now will be looking more closely at other manufacturers, not just Jayco.
Three more camping trips planned in the next four months including going to the Florida Keys. Feels like I’m just waiting for the next shoe to drop with this unit.
- , Florida

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