We purchased a Heartland Lakeview Destination Trailer on August 12 , 2015.Things that have failed since then: Memory Foam mattress molding.Recliner arm fell off and footrest would not retract.Leaks from loose water connections damaging \"wood trim\".
Clothes rod buckling. Closet door grinding when open and closed.Wallboard by sliding door coming away from wall by sliding door.This all occurred in the first 5 months. We have contacted Heartland RV and they ignore us. This company does not build a quality product.
We chose Heartland based on positive reviews and the great floor plan, however the overall quality is horrible, very disappointed. Sheet metal Screws were driven through the rubber seals they hold, slide out seals slid off when slides were extended, sheet metal around fenders not correctly cut, rear ramp seals don’t seal, you can actually see daylight, front storage compartment has water seal leak, sealing tape on slideout roof was wrinkled and actually falling off, metal trim divider was cut at 8 ft on a 10 ft run, I quess they have no 10 ft sections and not sealed metal exposed, fenders were loose, fuel tank fill cap bezel had 3 of the 4 screws broken and snapped off , these are just some of the issues e have discovered when we took the time to really look at the unit. We have not even camped in it yet. On another note, the interior walls are flimsy with little support around the ac controls, All of the wood trim is stapled and you can see each and every staple utilized.I understand this is not a high end high dollar unit but the build quality and the factory final quality inspection is poor at best.