“Prospective RV buyers want to hear from other owners of the same make and model RV they are considering, so they can learn firsthand from those experiences,” said Shawn Friesen, RVT.com vice president. “Adding the RV owner review and rating service to RVT.com is providing a valuable resource for the RVing community for years to come.”
Friesen said that since the service was launched a few weeks ago in its beta phase, hundreds of RV owners have submitted a review. To write a review, RV owners can go to rvt.com/review.php and fill out an online form that includes the RV type, manufacturer, brand, model number and year.
Reviewers rate their experience using a five-star system for four categories: livability, overall quality, floor plan and driveability (motorized RVs) or towability (towable RVs). In addition, reviewers can provide full descriptions of their personal experience with the RV they are reviewing. Every RV for sale listing on RVT.com now features a Review link to the online form.
According to a 2014 Nielsen study, 85% of consumers look for credible, third-party articles and reviews about a product or service online prior to making a purchase. The study found that consumers are five times more dependent on this type of content than they were five years ago. RV consumers can now search hundreds of RV reviews at rvt.com/rv-reviews.
“Reviews of RVs by current and previous owners provide an important, credible resource for consumers shopping online for an RV,” Friesen noted. “Reviews help consumers make more informed decisions, which leads to greater customer satisfaction and a better shopping experience.”
For more information, visit RVT.com.