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Keystone Retreat RV Reviews by Owners

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Voted Most Helpful Review 2014 Keystone Retreat 391FKSS

Overall Rating
Livability
Overall Quality
Floor Plan
Driving / Towing
Factory Warranty / Support
they do not stand behind their product, see my yelp review, and do not buy any Keystone product. they have no quality control , it's a joke. I paid cash for our 2014 model in May of 2014, and whats worse I am a disabled Nam' vet and my lady has a pacemaker / defibulater , so trying to repair this is going to be something. And Keystone could care less.
- , California

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May 03, 2017 2015 Keystone Retreat 391MKTS

Overall Rating
Livability
Overall Quality
Floor Plan
Driving / Towing
Factory Warranty / Support
We liked the floor plan but when it was seven months old we discovered the floor was literally rotting away.
We contacted the dealer and keystone. It's a long story but it had obvious defects in material and workmanship. It was still under warranty but Keystone admitted it and refused to pay a dime. Finally, it was totaled out by our insurance company.
I've owned TV's since the late 60's and never ever been treated badly by a manufacturer.
We manage a campground and will be sure to tell our customers how we were treated. My wife is an entertainer who frequently entertains at campgrounds. She'll be talking about Keystone at every venue. We intend to bring suit.
- , Florida

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