It\'s heavy.. But thats ok.. To big for one person.. And while I\'m not completely dissatisfied with it, I am more than a little disappointed with it.. Straight off the lot, the grey water tank from the kitchen area came loose. Trim falling off inside and out.. Air blows thru the windows , closed or not.. Something is happening to the floor covering, i don\'t know what it is but its rolling up in the middle.. Hydraulic jacks will not level. Paneling for the cabinets is starting to :wrinkle:?.. Although I haven\'t had electrical issues, the wiring looks like it was pieced together off the shop floor. And now, due to a hail storm in Canada, I have a busted skylight in the washroom over the shower.. Not really a big deal, EXCEPT THERE IS NO REPLACEMENT. I\'m going to have to get one custom made?!?!?! This is ridiculous .. If I EVER get rid of this thing.. I will NEVER buy another Heartland product again and I will not recommend one.. I bought this unit new, I am the only person to use it, and I do my best to take care of it.. But the quality is less than poor.. And for the money that is paid for these things, it should be a priority.
- Russell, Louisiana
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Mar 29, 20172017 Heartland Road Warrior 427RW
Driving / Towing
Factory Warranty / Support
We have been looking for over a year for a camper. We recently took out a loan on a camper at a different dealership only for it to be sold out from under us. Being so aggravated I was on the hunt again, that's how I found our dealership. Now mind you, I have dealt with so many different sales people from so many different dealerships by this time that I knew what I wanted and I was not going to play games anymore. I called, got a sales person, I immediately started telling him what I wanted and asking all the questions I needed to ask to find out what kind of people I would be dealing with. The sales person who got stuck with me lol and I apologize now for taking up so much of your time.
He did an amazing job in not only getting me what I wanted, but he went above and beyond to make sure I was pleased. Anything I said I wanted he was going to see that I got it. He did take me into another camper, not to try to sell it to me, but to show me a specific upgrade I was wanting. I really liked what I saw and knew if I could talk my husband into it, we would be switching. The next day I was telling him to switch campers for me. I showed up unannounced to inspect it myself. They already had a technician on it. It was set up and it was gone through with a fine tooth comb, and the tech had no problem letting me do my own inspection lol. These people are truly the best I have ever worked with. The honesty I received through out all of this was worth more than anything I could have ever asked for. The time he gave me, and only me, was very impressive, not to mention his willingness to make me happy. Josh, you did an amazing job. You have my business from here on out and everyone I know who is looking for a camper, which can be many. And to the tech that serviced my camper, thank you for putting up with me and my children and taking the time to show us how things worked and for your honesty. Not one time were they pushy, trying to talk me out of what I wanted, like so many others have done. They truly listened to my heart and knew what I was needing and why I needed it. I did not walk away with the original camper I wanted, I upgraded by my choice and I am more than happy with what I got. I want to thank everyone for making this an amazing experience for us. You guys truly are THE BEST!!!
Josh, Nevaeh is saying thank you so much :) Very happy kids :)