Jan 10, 2017 Voted Most Helpful Review2017 Cruiser RV MPG 2400BH
Driving / Towing
Factory Warranty / Support
This unit is the best quality travel trailer i have ever bought, The quality of this unit is just amazing, for a 28ft unit and 5000lbs my 1/2 ton and my family can go see all the Natl. parks
- Bill, Iowa
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Aug 11, 2016 Voted Most Helpful Review2016 Cruiser RV MPG 2800 qb
Driving / Towing
Camper had issue right out the gate but we waited to file a claim to see if there would be anything else. There was. The awning began to leak, the flush tank spout leaks water on the power cord and plug in, spot in the floor is damaged and now my led lights on the front of my camper are turning yellow when burned instead of the clear like they did when new.
Camper was less then 6 months old when I turned in a claim. Got all the photos and all the paperwork filed. After more than 2 months I got a verdict. Denied. The leak in the awning is just \"pin holes\" and it supposed to be like that. I dropped something on the floor and damaged it. The only thing they did approve was the one item flush tank spout. And the photo did not even show water spraying out like I filed but of course it was the cheapest. Only about 15 bucks plus labor work of an hour. The total cost of all the repairs was less than 2 grand and the approve less than $200
Great warranty right? We even bought the extended warranty, what a waste of money.
I will tell everyone one I know and post on every website I can find. To let people know they want to sell campers but customer service and warranty means nothing